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Caterham Dental Care

Caterham Dental Care, 23 Essendene Road, Caterham, Surrey, CR3 5PB

Excellent rating from 650 reviews

5 out of 5 stars

+ 369 reviews from Google 1019 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Great from start to finish. The dentist Dr Michelle De Oliveira was great. Recommended.

— Carl BLACKBURN

T384253 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Carl for leaving a lovely review, Dr Michelle will be happy to hear your comments and we appreciate your feedback.

Happily recommend them

5 out of 5 stars
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I ALWAYS have complete confidence in my dentist (Mr Patel), and having my teeth cleaned before being seen by him means they are as good as they can be. It’s a very friendly, caring practice and I would happily recommend them to anybody

— Anonymous

Verified review (2384804) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a lovely review, Dr Patel will be happy to hear your comments and we look forward to seeing you again at your next visit.
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I found Caterham Dental Care online after researching and looking for a new dentist. I made an appointment as a new patient and was able to get an appointment for the next day. The receptionist was polite and welcoming. The dentist Dr Kruple Patel was very friendly and her demeanour put me at ease this is important to me as I’m very nervous about dental appointments. The examination and X-ray was done professionally with minimal discomfort or pain. My X-ray was explained to me in detail and my questions were answered. I left with a very good understanding of my teeth. I will be returning for further treatment as I have confidence in the dentist.

— Cheron Dixon

T382613 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Cheron for taking the time to leave a lovely review, we appreciate your feedback and will pass your comments on to Dr Kruple.

A broken tooth

4 out of 5 stars
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Short notice appointment for a broken tooth. Repair work completed. As usual the dental team were polite and helpful.

— Susan J

Verified review (2383659) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Susan for taking the time to leave a review, we appreciate your feedback and glad we were able to help.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— danielle frost

T382179 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Danielle for taking the time to leave us 5 stars and a review, we appreciate your feedback.

Caterham Dental Care

5 out of 5 stars
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I was taken on time and attended to in a professional and courteous manner

— Yvonne G

Verified review (2383146) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Yvonne for taking the time to leave a review, we appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Donna Tegally

T381972 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Donna for taking the time to leave us stars!

My experience

4 out of 5 stars
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Visited for treatment with the hygienist.

— Juleen T

Verified review (2381909) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Juleen for taking the time to leave us a review.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

I felt at ease

5 out of 5 stars
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I am not a fan of going to the dentist. I felt at ease and everyone was so lovely

— Anonymous

Verified review (2381241) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for taking the time to leave us such a lovely review. We know that visiting the dentist can feel daunting, so we’re delighted that we could help put you at ease. We look forward to welcoming you back soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Considerate and caring

5 out of 5 stars
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Very thorough, considerate and caring.

— Diana F

Verified review (2380596) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Diana for taking time to leave us a review. Your kind words mean a lot to us all. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dentist. From Friendly professional reception staff to a brilliant personable dentist. Highly recommend.

— Emma Gunn

T380483 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Emma for leaving us such a lovely review. We really appreciate your kind words. We look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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Even though like many people I don’t love the dentist, the team here is so brilliant at making you feel comfortable, helping you to understand the treatment that they’re proposing and ensuring you have the right advice. Special mention for my dentist Izzy who is my favourite dentist I’ve ever had.

— Caroline J

T380235 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much Caroline for taking the time to leave us such a lovely review. We will pass on your comments to Issy and the team who will be delighted. We look forward to seeing you again soon.

My experience

5 out of 5 stars
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Excellent care

— Ian L

Verified review (2379597) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Ian for taking the time to leave us a 5* review. We appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A same day appointment

4 out of 5 stars
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I was delighted to get an emergency same day appointment after breaking a corner off a front tooth at breakfast. A little bit of filing to take sharp edges off and will consider what next at my scheduled appointment. Hopefully all good till then.

— Anonymous

Verified review (2379221) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for taking the time to leave us a review. We’re so pleased we could help. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Most helpful and caring

5 out of 5 stars
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Last minute appointment and as always everyone most helpful and caring

— Anonymous

Verified review (2378858) Review left 4 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a review. We will be sure to share your kind words with the team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am a very nervous patient and the lovely team at Caterham Dental Practice have been so very kind and caring. I even see the hygienist now!

— Helen Myers

T379902 Review left 4 months ago
This review complies with Google's policies.

Treated with kindness and respect

5 out of 5 stars
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I would highly recommend this surgery for everything. Being seen on time, cleanliness, friendly and polite staff, treated with kindness and respect.

— Shirley L

Verified review (2378681) Review left 4 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Shirley for taking the time to leave us such a kind review. We truly appreciate your feedback and will be delighted to share your lovely comments with our team.
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Talked me through everything

5 out of 5 stars
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The hygienist was kind and patient.
I was nervous.
She talked me through everything and explained what she was doing all the way through.
I came away with clear instructions and advice on what to do at home.

— Joanne A

Verified review (2378212) Review left 4 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Joanne for taking the time to leave us a 5* review. Kiley will be thrilled to hear your lovely feedback. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caterham Dental Care

5 out of 5 stars
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I had a tooth out today. The dentist was reassessing at the start, I wouldn’t feel any pain and I didn’t

— Jane P

Verified review (2378195) Review left 4 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for your feedback Jane. We’re really pleased to hear that you felt comfortable and didn’t experience any pain. We also appreciate your suggestion about offering music at the start of appointments, that’s a great idea and we’ll definitely take it on board. Thanks again for helping us improve our patients experience.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rachel Fallows

T379385 Review left 4 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thanks Rachel for your 5* review.