Highly recommended.
Honest, caring, always a friendly welcome at reception. Mr Patel always explains everything and is happy to give treatment options and try and save a tooth rather than remove or expensive crowns, root canal etc.
place is spotlessly clean. Parking a bit of a nightmare.
— Ray Perrin
T371411
Review left 4 months ago
This review complies with Google's policies.
Considerate and attentive
All staff are very considerate and attentive
— Anonymous
Verified review (2365305)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for leaving us a 5* review. We really appreciate your comments.
Overall, how was your experience of our service?
Good
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Patient
The best dentist I have had
Fantastic service. This is the best dentist I have had in my life. I think our whole family now come to Shilane, because we feel he is simply wonderful. I genuinely can't think how he, or this dental practice, could be improved! We need to clone him and indeed have a string of these dental practices across the UK! 10/10 in my humble opinion.
— Christopher D
Verified review (2365244)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your amazing review Christopher! We’re thrilled to hear that you and your family feel so well looked after. Shilane will be delighted by your kind words. Your support means so much to us and we’re so glad to have you as part of our dental family!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Brilliant service
Brilliant service as always.
— Susie L
Verified review (2363780)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Susie for your lovely review. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Excellent service.
— Anonymous
Verified review (2363777)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to give us 5* feedback. We are so glad you are happy with the service provided.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Staff are always helpful, Dr Issy is brilliant always makes you feel comfortable.
— Funky Bros
T370103
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us such a lovely review. We will be sure to pass on your kind words to the team.
Review from Google
Wonderful friendly receptionists and great expert dentists very glad to join. Useful parking as well. Wisdom tooth removal went very smoothly no pain expert team.
— Vanessa IW
T369855
Review left 4 months ago
This review complies with Google's policies.
Good service
Always good service.
And Maddie on reception always listens to me chatting nonsense for a few minutes when I'm sorting out my next appointments and paying.
— Anonymous
Verified review (2362194)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your lovely review! We’re so glad you always receive good service. Maddie will be delighted to hear that you enjoy your chats with her. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
This person left a star rating but no comment.
— Ava Marley
T369309
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Ava for your 5* review.
Review from Google
I was treated by a really lovely female dentist. She was kind, helpful and made me feel at ease, and she clearly explained an extraction procedure to me. The nurse and receptionist were wonderful too.
— Francesca charlesworth
T369310
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Francesca for your lovely review. We’re so glad you felt at ease and well cared for during your visit. We’ll be sure to pass your kind words on to the team.
Lovely dentist
Check up with Michele. Lovely dentist - explained all procedures.
— Anonymous
Verified review (2361450)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us a review. We’re delighted to hear you had a positive experience with Michelle and we’ll be sure to pass on your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Great service
Great service as always
— Anonymous
Verified review (2361374)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words! We’re glad you’re happy with our service and appreciate your continued support.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Very good dentist gave me good advice thanks had to have 2 teeth out not to much pain so that was very good thanks
— stephen waitson
T367284
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Stephen for taking the time to leave us a review. We’re glad you found the advice helpful and had a positive experience with your dentist.
Review from Google
This person left a star rating but no comment.
— Kim Lowe
T367285
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Kim for your 5* review.
Review from Google
Really nice people and happy with my nice clean teeth would highly recommend
— Adrian Pateman
T367286
Review left 4 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Adrian for your lovely review! We’re so glad you’re happy with your clean. We really appreciate your recommendation.
Hygienist
My appointment with my hygienist Kiley today was very good. She always treats my teeth with care. Many thanks.
— Elizaveta C
Verified review (2359227)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Elizaveta for your 5* review. We will be sure to pass on your kind words to Kiley.
Overall, how was your experience of our service?
Very good
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Patient
Great
Dr Issy Wallin-Trapp was great!
— Perry R
Verified review (2359124)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks Perry! We really appreciate you taking the time to leave a review. We’ll be sure to pass your kind words on to Issy and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Best dentists I have ever had
Best dentists I have ever had. So happy with them that when I moved away I'd rather do the just over one hour journey it takes to get there than change dentists.
— Anonymous
Verified review (2358669)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us a 5* review. Your kind feedback means a lot to our team, and we look forward to continuing to provide you with excellent care.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent experience
Had my usual check up and clean all done with no pain. An excellent experience.
— Dave R
Verified review (2358201)
Review left 4 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for leaving us such a lovely review Dave. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
A great experience for nervous patients
Always make you feel welcome and great for nervous patients.
— Anonymous
Verified review (2357510)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
We are so happy to hear you felt welcome and at ease! Thanks for sharing your experience.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
