Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Painless experience

5 out of 5 stars
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Positive appointment.
Lovely Hygienist.
Painless experience which is most important.

— Anonymous

Verified review (2141439) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

High level of service

5 out of 5 stars
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Not the cheapest but very professional. High level of service throughout.

— Neil A

Verified review (2134560) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really feel they go the extra mile

5 out of 5 stars
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Despite being a dentist, everyone there always seems happy and friendly. Really feel they go the extra mile to do a good job and take the time need to fix issues with my teeth very well and to a very high standard.

— Anonymous

Verified review (2134546) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great practice

5 out of 5 stars
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Great practice. Jenna and Mitra today, both excellent.

— Anonymous

Verified review (2133172) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Called for a wisdom tooth issue, pain value +10 which required a emergency extraction appointment was made swiftly to take me out of my misery great work from the whole byways team they just went that extra mile ..January 10/1/2025 Thank you guys !

— christian Barry

T323971 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Christian for your lovely review. Always happy to try and help. Byways.

Excellent check up

5 out of 5 stars
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Recent check up and hygiene treatment by Lauren and Jenna was excellent. Friendly and professional in equal measure.

— Anonymous

Verified review (2130657) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Kiru was very thorough and polite today. I felt comfortable and secure while she worked on my teeth. Thank you

— Katharine Wallace

T323972 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Katherine for your kind review. Byways

Review from Google

5 out of 5 stars
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Very friendly staff, especially the hygienist.

— Pieternella Percival

T323974 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you very much for your lovely review. Byways.

Review from Google

5 out of 5 stars
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Kind, professional and relatively painless. I am terrified of dentists in general. Byways Dental Practice was recommended to me and I would whole heartedly recommend them to you. I cannot fault them.

— Martin Fisher

T323975 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou so much your kind review; we always feel the best way to find a new dentist is by recommendation

Great service

5 out of 5 stars
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Great service. Thank you.

— Anonymous

Verified review (2119349) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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I am very happy with everything.

— Juliet A

Verified review (2118435) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amita and the team have been consistently great - friendly, highly professional, great with advice and you are made to feel that they have your interests and health at heart. An added benefit is their charging rates!

— Christopher Burrows

T323977 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Christopher for your lovely review. Hope to see you again soon. Byways

Byways Dental Practice

4 out of 5 stars
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Well treated as usual.

— Anonymous

Verified review (2114936) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressed by the standard of care

5 out of 5 stars
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I was referred to Pavan Gogna by my regular dental practice because of his expertise in root canal treatment. He explained the options for treatment and risks at the initial assessment which was arranged soon after my initial enquiry and I was confident in seeking treatment. The treatment has been successful and I am impressed by the standard of care I received at Byways.

— Anonymous

Verified review (2113818) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied with the treatment

5 out of 5 stars
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I am very satisfied with the treatment I receive.

— Anonymous

Verified review (2107324) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* Review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt reassured and comfortable

5 out of 5 stars
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Everyone was very pleasant and I felt reassured and comfortable with my forthcoming treatment.

— Barbara M

Verified review (2105117) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the review Barbara
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always on time and very pleasant too.

— Stephen Richards

T323979 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Stephen for your review. Byways

Gentle, caring hygienist

5 out of 5 stars
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Thorough tooth clean from a gentle, caring hygienist.

— Anonymous

Verified review (2102221) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* Review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always great service , thank you

— Sian Hayes

T323980 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Sian for your review. Byways

Assurances and options

5 out of 5 stars
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Thank you Pav for providing assurances and options around a recent change to a long-standing tooth problem.

— Anonymous

Verified review (2101711) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient