Verified review (2069639)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for taking the time to leave us feedback Trevor, I will be sure to pass your kind words onto the Amita
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
As always excellent service. Friendly, knowledgeable people. If youβre going to the dentist, this is probably one of the best.
β Trefor Parfitt
T323961
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Trefor for your lovely review. Always a pleasure seeing you. Byways
Review from Google
Byways Dental surgery is by far the best dental surgery I've been with in the UK.
The professionalism and care provided by everyone at Byways starts with the friendly and helpful reception staff, alongside the thorough precision of the excellent hygienist and extends to the expert eye of the dentists.
I come away with a better understanding of self care dental practices, reassurance about any treatments that have been done and are scheduled to happen, and a better understanding of my own lifestyle choices that mat impact my dental health.
This past year, I've also signed up to an annual payment plan, under the advice of my dentist and hygienist, and am now saving some money while not having to compromise on the quality of care.
The quaint village location also offers a sense of calm and ease. The practice is spotless and beautifully presented, making every visit pleasant and welcoming.
The staff are always ready to help ammend appointments over the phone when other life events necessitate changes.
Their attention to detail is what sets them apart.
I feel very safe and well looked after at Byways Dental and would highly recommend it as a long term patient of the surgery.
β Ami Roy
T323989
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Dear Ami. Thank you so much for your lovely review. Always a pleasure to see you. Thank you for trusting us with your care. Byways
The care is always superb
As always the team are friendly and the care is always superb.
β Helen M
Verified review (2065713)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks for the feedback Helen, I will be sure to pass your kind words onto the staff
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Fabulously friendly staff!
From Charlotte in reception to Kiru the wonderfully gentle hygienist, I felt relaxed and welcomed to my dental appointment!
I am a nervous patient and I highly recommend Byways as somewhere I can take my time and undergo different procedures in a way that is conducive to my anxiety!
β Teresa P
Verified review (2064590)
Review left 1 year ago
This review was collected via QR code.
Reply from Byways Dental Practice
Thank you Teresa for such lovely feedback! I will be sure to pass your kinds words to the girls
Overall, how was your experience of Byways Dental Practice?
Quick, efficient
Very pleased with my recent appointment, quick and efficient.
β Peter T
Verified review (2064284)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for taking the time to leave us feedback, I will be sure to pass your kind words onto the staff
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Outstanding practice. I was offered an appointment within hours for an issue which turned out to be minor, yet was given very thorough advice and reassurance by the very courteous Pavan. My usual dentist, Amita, is equally brilliant, skilled and lovely. All staff are friendly and helpful and the range of services is comprehensive. Excellent, thank you π
β Linda Worsfold
T323965
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou for your review. Itβs always a pleasure to see you
My experience
I commenced an Invisalign treatment which in my opinion was a disappointing result & waste of money. The treatment did not suit my lifestyle and if there had been more of an explanation, highlighting the pitfalls & disciplines involved I would not have gone ahead with the treatment.
β Anonymous
Verified review (2062649)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Good morning, many thanks for taking the time to post your feedback, Invisalign is most certainly a treatment that does require a huge amount of dedication from the patient to be able to achieve your desired outcome. I am sorry that you feel that we have not supported you on this journey, we have many successful cases of Invisalign so to read that you have not had a happy experience is something that we take very seriously and will most definitely investigate.
Overall, how was your experience of our service?
Poor
How satisfied are you with the appointment waiting time?
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Patient
Efficient and relaxed
Efficient and relaxed atmosphere.
β Anonymous
Verified review (2062045)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Many thanks to Pavan Gogna and his team at Byways for the very dligent and succesful work undertaken recently for my root canal treatment. I cannot recommend them highly enough.
β Nigel Hawkey
T323990
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Nigel for your lovely review. Byways
Hygienist
The appointment was on time, professional receptionist, Hygienist explained the process very clearly and made some useful recommendations.
β David B
Verified review (2061907)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Teeth cleaned expertly with care
A pleasant experience. Teeth cleaned expertly with care. Kiru is gentle and good to talk to.
β Anonymous
Verified review (2060539)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to Kiru.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Review from Google
Excellent service as always. Punctual, efficient and friendly
β Alan
T323960
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you Alan for your lovely review. Byways
Review from Google
We have been with Byways for many years and feel we get very professional and personable care. Thank you!
β Rebecca Clarke
T323991
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you Rebecca for your lovely review. Byways
Excellent dentist
I am always very happy with the service the staff are very friendly the dentist is excellent.
β Penny H
Verified review (2056905)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback Penny, its always nice to read when our patients are happy! I will pass your kind words to the team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Byways is our dentist of choice
Byways is our dentist of choice. Anita treats our family and is always super kind, friendly and professional. The atmosphere in Byways is always calm and organised, all the staff are helpful and this makes for a positive experience every time we visit the dentist or hygienist.
β Benjamin S
Verified review (2056662)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to Amita and the Team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Helpful and courteous
First appointment at Byways, after I decided to move from my existing Dentist. Appointment was easy to book, telephone service was prompt, staff were helpful and courteous, and everything I wanted to discuss was covered. No issues at all.
β Martin S
Verified review (2055297)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Very satisfied with the service
I was very satisfied with the service by the staff and the professional person.
β Suresh G
Verified review (2053878)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Other relative or friend
Review from Google
The service is excellent and the team are very professional and well trained
β Philip Buscombe
T323957
Review left 1 year ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Philip for your lovely review. Byways
Fantastic service
Fantastic service as always.
β Stephen B
Verified review (2050996)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your feedback Stephen, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?