Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Fantastic

5 out of 5 stars
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Fantastic, Amita is so nice.

β€” Trevor M

Verified review (2069639) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave us feedback Trevor, I will be sure to pass your kind words onto the Amita
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always excellent service. Friendly, knowledgeable people. If you’re going to the dentist, this is probably one of the best.

β€” Trefor Parfitt

T323961 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Trefor for your lovely review. Always a pleasure seeing you. Byways

Review from Google

5 out of 5 stars
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Byways Dental surgery is by far the best dental surgery I've been with in the UK.

The professionalism and care provided by everyone at Byways starts with the friendly and helpful reception staff, alongside the thorough precision of the excellent hygienist and extends to the expert eye of the dentists.

I come away with a better understanding of self care dental practices, reassurance about any treatments that have been done and are scheduled to happen, and a better understanding of my own lifestyle choices that mat impact my dental health.

This past year, I've also signed up to an annual payment plan, under the advice of my dentist and hygienist, and am now saving some money while not having to compromise on the quality of care.

The quaint village location also offers a sense of calm and ease. The practice is spotless and beautifully presented, making every visit pleasant and welcoming.

The staff are always ready to help ammend appointments over the phone when other life events necessitate changes.

Their attention to detail is what sets them apart.

I feel very safe and well looked after at Byways Dental and would highly recommend it as a long term patient of the surgery.

β€” Ami Roy

T323989 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Dear Ami. Thank you so much for your lovely review. Always a pleasure to see you. Thank you for trusting us with your care. Byways

The care is always superb

5 out of 5 stars
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As always the team are friendly and the care is always superb.

β€” Helen M

Verified review (2065713) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the feedback Helen, I will be sure to pass your kind words onto the staff
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fabulously friendly staff!

5 out of 5 stars
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From Charlotte in reception to Kiru the wonderfully gentle hygienist, I felt relaxed and welcomed to my dental appointment!
I am a nervous patient and I highly recommend Byways as somewhere I can take my time and undergo different procedures in a way that is conducive to my anxiety!

β€” Teresa P

Verified review (2064590) Review left 1 year ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you Teresa for such lovely feedback! I will be sure to pass your kinds words to the girls
Overall, how was your experience of Byways Dental Practice? 5 out of 5 stars

Quick, efficient

5 out of 5 stars
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Very pleased with my recent appointment, quick and efficient.

β€” Peter T

Verified review (2064284) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave us feedback, I will be sure to pass your kind words onto the staff
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Outstanding practice. I was offered an appointment within hours for an issue which turned out to be minor, yet was given very thorough advice and reassurance by the very courteous Pavan. My usual dentist, Amita, is equally brilliant, skilled and lovely. All staff are friendly and helpful and the range of services is comprehensive. Excellent, thank you 😁

β€” Linda Worsfold

T323965 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou for your review. It’s always a pleasure to see you

My experience

3 out of 5 stars
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I commenced an Invisalign treatment which in my opinion was a disappointing result & waste of money. The treatment did not suit my lifestyle and if there had been more of an explanation, highlighting the pitfalls & disciplines involved I would not have gone ahead with the treatment.

β€” Anonymous

Verified review (2062649) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Good morning, many thanks for taking the time to post your feedback, Invisalign is most certainly a treatment that does require a huge amount of dedication from the patient to be able to achieve your desired outcome. I am sorry that you feel that we have not supported you on this journey, we have many successful cases of Invisalign so to read that you have not had a happy experience is something that we take very seriously and will most definitely investigate.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Efficient and relaxed

5 out of 5 stars
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Efficient and relaxed atmosphere.

β€” Anonymous

Verified review (2062045) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Many thanks to Pavan Gogna and his team at Byways for the very dligent and succesful work undertaken recently for my root canal treatment. I cannot recommend them highly enough.

β€” Nigel Hawkey

T323990 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Nigel for your lovely review. Byways

Hygienist

5 out of 5 stars
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The appointment was on time, professional receptionist, Hygienist explained the process very clearly and made some useful recommendations.

β€” David B

Verified review (2061907) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth cleaned expertly with care

5 out of 5 stars
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A pleasant experience. Teeth cleaned expertly with care. Kiru is gentle and good to talk to.

β€” Anonymous

Verified review (2060539) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to Kiru.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service as always. Punctual, efficient and friendly

β€” Alan

T323960 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Alan for your lovely review. Byways

Review from Google

5 out of 5 stars
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We have been with Byways for many years and feel we get very professional and personable care. Thank you!

β€” Rebecca Clarke

T323991 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Rebecca for your lovely review. Byways

Excellent dentist

5 out of 5 stars
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I am always very happy with the service the staff are very friendly the dentist is excellent.

β€” Penny H

Verified review (2056905) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback Penny, its always nice to read when our patients are happy! I will pass your kind words to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways is our dentist of choice

5 out of 5 stars
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Byways is our dentist of choice. Anita treats our family and is always super kind, friendly and professional. The atmosphere in Byways is always calm and organised, all the staff are helpful and this makes for a positive experience every time we visit the dentist or hygienist.

β€” Benjamin S

Verified review (2056662) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to Amita and the Team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and courteous

5 out of 5 stars
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First appointment at Byways, after I decided to move from my existing Dentist. Appointment was easy to book, telephone service was prompt, staff were helpful and courteous, and everything I wanted to discuss was covered. No issues at all.

β€” Martin S

Verified review (2055297) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied with the service

5 out of 5 stars
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I was very satisfied with the service by the staff and the professional person.

β€” Suresh G

Verified review (2053878) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback, its always nice to read when our patients are happy! I will pass your kind words to the team.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Review from Google

5 out of 5 stars
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The service is excellent and the team are very professional and well trained

β€” Philip Buscombe

T323957 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Philip for your lovely review. Byways

Fantastic service

5 out of 5 stars
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Fantastic service as always.

β€” Stephen B

Verified review (2050996) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback Stephen, its always nice to read when our patients are happy! I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient