Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Very kind hygienist

5 out of 5 stars
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Excellent service by all staff. Very kind hygienist & assistant who recognised my anxiety.

— Anonymous

Verified review (2044184) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Happy with the appointments, very good as usual.

— Gerry A

Verified review (2043504) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Always treated correctly.

— E A

Verified review (2041611) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and caring

5 out of 5 stars
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Excellent service today from Kiru. Kind and caring, whilst being prompt and efficient. Thank you.

— John G

Verified review (2041359) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the service

5 out of 5 stars
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I am very happy with the service l receive from my dentist! She is always kind and helpful!

— Ellen M

Verified review (2040220) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff were polite and helpful

4 out of 5 stars
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My appointment was handled very efficiently and professionally. The staff were polite and helpful in scheduling my next appointment.

— Anonymous

Verified review (2040010) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave us feedback, we look forward to seeing you again soon
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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I have received excellent treatment at Byways Dental Practice and find the practitioners and admin staff friendly and very supportive.

— Anonymous

Verified review (2038373) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely receptionist

4 out of 5 stars
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Lovely receptionist, clearly explained intervention which was carried out professionally.

— Anonymous

Verified review (2037711) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Friendly but professional

4 out of 5 stars
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A friendly but professional atmosphere.

— Anonymous

Verified review (2037678) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent practice.

— Anonymous

Verified review (2036347) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent professional service

5 out of 5 stars
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Excellent professional service.

— Anonymous

Verified review (2036174) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave us a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained the treatment to me

5 out of 5 stars
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Very professional staff and they explained the treatment to me in a friendly manner.

— Nel P

Verified review (2032492) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly and helpful,

— Paul Blundell

T323963 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Paul for your lovely review. Byways

Always treated very efficiently

5 out of 5 stars
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I was seen bang on time and as always treated very efficiently by Hygienist and firstly receptionist.

— Anonymous

Verified review (2029700) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service from Lauren and her team, on a routine check it was advised my temporarily filled broken tooth, for many years, really needed attention. To be honest I had been putting this off for fear of losing the tooth. This fear was unfounded and after a couple of sessions I have a new crown. Everything feels and looks much better.
I have found Lauren to be an excellent dentist who I can trust and have confidence in.

— Martin Moore

T323996 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Martin for your lovely review. I'm glad Lauren could help with your problem. Byways

Excellent

5 out of 5 stars
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Excellent practice.

— Peter A

Verified review (2028201) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist was really gentle

5 out of 5 stars
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Hygienist appointment. The Hygienist was really gentle and thoughtful. She was very informative re teeth and gums.

— Anonymous

Verified review (2024600) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Lauren was very pleasant, professional and efficient.

— Anonymous

Verified review (2024391) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback I will pass your kind words onto Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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(Translated by Google) excellent

(Original)
exellent

— Nikos Kyritsis

T323994 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Annual check

5 out of 5 stars
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Excellent service as always. Really good and conscientious hygienist and Pav always does a great job. Receptionist are polite, friendly and very efficient.

— Anonymous

Verified review (2021518) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient