Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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It took me some time to find Dr Amita and the team, but since then I haven’t looked back.

From the start of my Invisalign journey, I knew that I was in the best hands with Dr Amita. Throughout my treatment I was always well informed of every stage, procedure and my progress by having monthly face-to-face checkups.

And of course the results speak for themselves. I wouldn’t have trusted anyone else with my Invisalign treatment but Dr Amita!

— Lora Videnlieva

T323999 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Lora for your lovely review. We are so pleased you have enjoyed your results. Thank you for trusting us with your smile. Byways

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Les Lacey

T324000 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Les for your review. Byways

Review from Google

5 out of 5 stars
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Dentist excellent, as always. Today I had a new hygienist who was equally excellent. Hygiene appointments are not my favourite and she couldn’t have been more understanding and kind much appreciated

— Helen Armstrong

T323973 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Helen for your lovely review. Byways

My favourite dentist

5 out of 5 stars
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The service at Byways is always very personable and always very professional. They have a good range of products to purchase in-house and the parking is ample, which is my major big bear at some other dentists in the area.

— Anonymous

Verified review (2012978) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

From the ease of parking all is well

5 out of 5 stars
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A friendly reception and a comfortable waiting area is a prelude to the most excellent treatment given by the Dentist and the Hygienist.

— Pauline W

Verified review (2010970) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely practice

5 out of 5 stars
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I had both hygienist and dental appointments and can truly say they were both of a very high standard. I do have an oral problem and I am confident that this practice understands it and checks me thoroughly in between visits to RBH. Brilliant!

— Anne W

Verified review (2010240) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you Anne for leaving such a lovely review, I will make sure the staff are aware
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygenist

5 out of 5 stars
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Courteous and efficient.

— Anonymous

Verified review (2010093) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the 5* Review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Denture fitting

5 out of 5 stars
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Very good service.

— Paul B

Verified review (2005033) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always excellent, Pav and the staff very professional.

— Gary Cooper

T324002 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Gary for your review. See you soon.

Treatment

5 out of 5 stars
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Happy with treatment but not happy about paying in advance for some of my treatment in 6 months time. Can’t think of any other business that does this.

— Michael H

Verified review (2001367) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback, I have passed your constructive comments over to the management team
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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very good service.they can fit you in at short notice.

— neil jones

T323966 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Neil for your review. Glad the toothache got sorted. Byways

Hygienist & dentist

5 out of 5 stars
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As always professional and friendly.

— Jane I

Verified review (2000880) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you Jane for taking the time to leave feedback, I have passed your constructive comments over to the management team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

6-monthly check-up with dentist and hygienist

5 out of 5 stars
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As always, my appointment went smoothly and to time. I needed a little filling and rather than have to come back this was done there and then. I have always had excellent service from Byways, the staff are great, courteous and friendly and accommodating. This latest ownership is fantastic and I hope to remain a patient indefinitely. Thank you all.

— Grannia O

Verified review (1999521) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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The hygienist was very good with her treatment and gave advice re how to continue with looking after my teeth.

— Suresh G

Verified review (1996476) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant experience

5 out of 5 stars
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As ever my appointment with Kiru was a pleasant experience. Likewise my appointment with Pav and his excellent communication skills. I always feel very comfortable and reassured when visiting the clinic. I have come a long way from once being a 'dentalphobe' thanks to Pav in the beginning and now all his very caring courteous and considerate staff.

— Judith M

Verified review (1995750) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pain-free visit

5 out of 5 stars
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Friendly, thorough and pain-free visit was arranged at the last minute after the hygienist took ill.

— Reginald R

Verified review (1994498) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Very helpful, thank you.

— Anonymous

Verified review (1992991) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Tank you for taking the time to leave a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience, as usual

5 out of 5 stars
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Amita is so professional and considerate, but also great fun!

— Stephen H

Verified review (1992533) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to Amita
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Dentist Practice

5 out of 5 stars
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Phoned with a time sensitive problem when my normal dentist practice could not see me for 3 weeks. They responded quickly and I was seen within 24 hours. A very professional and effective dental practice!!

— Richard C

Verified review (1990897) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Very caring hygienist and wished to be assured that I was comfortable throughout my treatment.

— Nigel F

Verified review (1990501) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your feedback Nigel
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient