Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Regular hygienist visit with new hygienist Kiru.

5 out of 5 stars
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I had always found my visits to Katie extremely satisfactory so was a little apprehensive about a new person. However, I was delighted to find Kiru very efficient, deft and caring in her manner. She asked me various questions related to my normal cleaning routine and products used. She suggested a use a slightly thicker Te Pe (green) for the slightly wider gaps between some teach, showing me which ones in a mirror, to supplement the orange ones for my more tightly packed teeth. All in all I felt extremely comfortable with Kiru and look forward to seeing her again in 4 months.

— Joan F

Verified review (1990499) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for Joan taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic dentists & team!

5 out of 5 stars
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I had significant work done by Pavan at Byways over the past two years. He has always been kind, efficient & reassuring while treatments have been carried out. His work has been great and he has transformed the state of my teeth which had a lot of really old fillings & a broken crown.
I can highly recommend Pavan, he’s great!

— Martyn J

Verified review (1989583) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to Pav
Overall, how was your experience of Byways Dental Practice? 5 out of 5 stars

Happy to go to the Dentist!

5 out of 5 stars
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Good caring treatment, felt in good hands, thank you Lauren.

— Anne P

Verified review (1989146) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygeinist for an hour and then a filling

4 out of 5 stars
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The 1 hour with the hygeinist was pure torture. I had a zillion injections and my mouth was numb for hours afterwards, yet I still felt uncomfortable throughout. The lady was uber professional and told me it was my fault for not going to a dentist before, for years. She's not wrong. However with the prices charged I had to literally go without food in order to be able to sort my teeth. I bought the toot brush that was recommeded and the cleany bits too. Cost a fortune, but I can feel the teeth have benefitted.
My filling today was dealt with professionally too. Felt dizzy and sick immediately after the initial injection but then that subsided. The 1/2 hour I was in the chair cost me another £125 which, to me is three times what I used to pay in Suffolk. Very expensive. Still got another filling to have yet so a few more days of little / no food, in order to see a dentist. I totally understand why millions of people simply suffer in pain and don't go. It's simply unaffordable.
I was punctual both times and always had to wait an extra 15 - 20 minutes.
Looking forward to my next open wallet surgery in a few weeks!!
Was the service good? - Yes absolutely
Was it expensive? - Yes, absolutely.

— Anonymous

Verified review (1987309) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment from Kiru and Lauren. Kiru and Lauren are extremely thorough and caring and came away with a strong feeling that I had been well cared for. Byways is a highly professional outfit!

— David L

Verified review (1986040) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb as always

5 out of 5 stars
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Always the very best treatment delivered by experts and totally pain-free. Can’t ask for better.
I arrived far too early and Amita rearranged for me so I was not waiting which cut her lunch break, that’s a really thoughtful act.

— Anonymous

Verified review (1985194) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team and Amita
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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Friendly efficient service, always puts you at ease.

— Paul B

Verified review (1984567) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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Lauren and her assistant were very friendly and caring. They both made me feel entirely comfortable and at ease. The extraction was carried out with great care and my anxiety, pain and discomfort minimised. Both are a credit to the practice.

— Tannaz P

Verified review (1984379) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the dental team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check-up and hygienist

5 out of 5 stars
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Fantastic communication from all staff I met. There was a problem with road works and this was clearly reported to us the day before. I had to unexpectedly cancel an appointment and the staff could not have been more accommodating. Reception was friendly and efficient and both the dentist and hygienist were thorough , efficient and charming.

— Anonymous

Verified review (1983911) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My children's favourite dentist

5 out of 5 stars
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Amita is an exceptional pediatric dentist who excels at making children feel comfortable and cared for during dental visits. The office environment is child-friendly and welcoming, with engaging adults. Amita has a wonderful approach with kids, explaining procedures in a reassuring manner and ensuring a thorough yet gentle dental exam. The staff are efficient and friendly, making the entire experience positive and stress-free. I highly recommend Amita/Byways for pediatric dental care—they genuinely care about children's dental health and well-being!

— Anonymous

Verified review (1977702) Review left 2 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Attention to detail is second to none

5 out of 5 stars
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Byways is a dental practice that truly exemplifies the meaning of attention to detail. From the moment I started chatting with Amita, I knew I was in good hands.
What stood out to me immediately was the personalized care and meticulous attention to detail provided by Amita. She took the time to listen to my concerns as well as goals regarding my smile transformation. This thoughtful approach made me feel valued and confident in their expertise.

My treatment plan involved several procedures to enhance my smile, including teeth whitening, composite bonding, and alignment adjustment. Throughout each step of the process, Amita demonstrated an exceptional level of precision and dedication. Every contour, shade, and adjustment was carefully considered to ensure the most natural and stunning results possible.

What impressed me the most was the dentist's commitment to achieving perfection. She was not satisfied until every detail was just right, and the result was nothing short of extraordinary. My smile was transformed in a way that surpassed my expectations.

Moreover, the atmosphere at Byways was warm and comforting, which eased any anxiety I had about undergoing dental procedures. The entire team was professional, knowledgeable, and genuinely caring.

In conclusion, I cannot recommend Byways/Amita enough for anyone seeking dental care that goes above and beyond. If you're looking for a dental practice that pays meticulous attention to detail and can truly transform your smile, look no further. My experience here was exceptional, and I am thrilled with the results. Thank you to the entire team for giving me a smile that I am proud to show off!

— Holly B

Verified review (1977686) Review left 2 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback Holly, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to Amita and the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Can't recommend enough. Amita and the team are always professional, friendly and great at what they do. I have recently completed my invisalign treatment and they made sure that my appointments could be flexible around my work schedule as well as being completed in time for my wedding. Thank you!

— Ellie Frank

T324003 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Ellie for your amazing review. Hope the wedding goes well. Byways

Review from Google

5 out of 5 stars
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Fantastic practice. From start to finish. I had a bad infected tooth over the bank holiday weekend and huge efforts were made to fit me in for an emergency examination. The pocedure a few days later was painless and pleasant. Pavan the dentist was amazing thank you again to yourself and your assistant. Receptionists are lovely too very friendly and informative.

— Enigma Conundrum

T324004 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Hope to you again soon.

Review from Google

5 out of 5 stars
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Like many I am a very nervous patient when it comes to the dentist. This time I also had to have a tooth pulled out and when I found out about my treatment plan there was only one place I would go and that is Byways even though it takes 3 hours for me to get there. Pavan, Amita and the staff at the clinic are very patient and reassuring. Sabina who had the unfortunate luck of having me as a patient was also very patient and talked me through every bit of the procedure.
Thank you to everyone at Byways for making the whole experience a lot better than I thought it would be :)

— Anastasia Lisyutina

T324005 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Nat for your lovely review. Hope to see you soon. Byways

Expert care

5 out of 5 stars
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Byways is an extremely well run welcoming practice. I have been a patient for nearly forty years and have always been pleased with the treatment I have received.
Both Pavan and Amita are committed to giving the highest levels of service.
Amita's specialist knowledge and expert care made my Invisalign journey much easier than I had expected.

— Anonymous

Verified review (1947585) Review left 2 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Pavan was really helpful and kind, especially as it’s the first time I’ve seen him.

Also very happy that I called late yesterday afternoon and was given an appointment for this morning

— Oliver P

Verified review (1946400) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback Oliver, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Excellent at keeping me calm

5 out of 5 stars
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I have been a patient of Amita for over 12 years.
I am very nervous and anxious about any treatment but Amita has been excellent at keeping me calm. I have had lots of treatment with caps, bridges and veneers over a period of 2 years. It took me 2 years to decide what treatment to have but my existing crowns and veneers were crumbling as they were 20 years old. I am absolutely delighted with the result. I will only go to see Amita as I have every confidence in her. She is very professional but also friendly and approachable.

— Sue C

Verified review (1935783) Review left 2 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy

5 out of 5 stars
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Very happy with Lauren. Very friendly and efficient.

— Tannaz P

Verified review (1920578) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene

5 out of 5 stars
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Explained very careful on the workings to be undertaken. Gave good feed back on areas needing extra care.

— David B

Verified review (1913959) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely people

5 out of 5 stars
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Very efficient time keeping meant both my appointments were on time. Forms could be completed ahead online which was great.
Lovely people and great service.

— Anonymous

Verified review (1913748) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient