Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Second to none!

5 out of 5 stars
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I have exceedingly dodgy teeth/gums and I need a dentist who can look after them/me. Byways fits the bill. If it wasn’t for my condition it would be an extremely enjoyable experience.

— Anne W

Verified review (1912917) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a 5* review, I will pass your constructive comments onto the management team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Invisalign

5 out of 5 stars
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Always a pleasure, from the first step through the front door to the walk back out the same door. Reception is a smooth, well run, easy to understand and very happy place, always happy to change and make the visits cool. The dental rooms are very well designed and comfortable, very clean as well. From start to finish I had all the information and advice I would need for any procedures. Very clean, professional, well run Business.

— Anonymous

Verified review (1912645) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really great dentist

5 out of 5 stars
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Really great dentist, friendly, professional, good communication.

— Anonymous

Verified review (1912323) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very up to date, friendly and professional practice

5 out of 5 stars
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Amita is a thoroughly pleasant and kind person, making a visit to the dentist a pleasant social occasion! The practice is very up to date and the service and qualitry of the work is excellent.

— Anonymous

Verified review (1912321) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Six monthly check up

5 out of 5 stars
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Very friendly and well run practice which employ the highest standards of care, hygiene and respect for their patients.

— Mark M

Verified review (1912303) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

6 months check up

4 out of 5 stars
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As usual, the hygienist and Amita were very efficient and pleasant and were on time.

— Anonymous

Verified review (1907430) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So lovely and professional

5 out of 5 stars
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Dr. Amita was so lovely and professional at the same time. She truly is a boss lady.

— Natasa A

Verified review (1907030) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* review
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Excellent service for check up and hygiene visit

5 out of 5 stars
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This was a 6-monthly check up and hygiene visit - both done by the dentist. I explained that I’d had some sensitivity, which was checked and explained.

— Anonymous

Verified review (1906080) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, its always nice to read when our patients are happy as we continuously strive to make the patient journey pleasant and enjoyable. I will pass your kind words to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient

5 out of 5 stars
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On time. Very efficient.

— Anonymous

Verified review (1904710) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

5 out of 5 stars
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Excellent as always.

— Gerry A

Verified review (1904706) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Hygenist Katie is fabulous! She has made the appointments easy and dont a very thorough job.

— Amanda Booker

T324006 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Amanda for your lovely review. Byways

Emergency appointment

5 out of 5 stars
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I had to see Pavan as a tooth he had earlier diagnosed as possibly cracked had indeed cracked and fallen out. Once again Pavan was kind and considerate and suggested possible courses of action to be reviewed at my next check up. As always, I was given time and valuable advice regarding possible future treatment. I know I am in good hands and that Pavan is a great professional who leaves one feeling confident that one can trust his advice.

— David L

Verified review (1901962) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency filling

4 out of 5 stars
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Very helpful and informative service.

— Anonymous

Verified review (1901928) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Broken tooth. Filling fell out

5 out of 5 stars
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Saw Lauren. After a life time of agony and pain with other dentist. Lauren is lovely, and I feel safe with her.

— Pearl C

Verified review (1900522) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for such a lovely review Pearl, I will makes sure Lauren gets to see this
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Temporary filling and a dose of kindness

5 out of 5 stars
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Emergency appointment.
Temporary filling.

— Terence M

Verified review (1900070) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you, I'm happy that your experience with us was so nice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fillings replaced

4 out of 5 stars
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The environment is very nice.

— Anonymous

Verified review (1894822) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Put my mind at rest

5 out of 5 stars
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Katie was marvellous, as I’m a very nervous patient, she was quick and efficient.
Pav again put my mind at rest during my check-up.
It’s made me less terrified of visiting the dentist since I joined Byways.

— Linda J

Verified review (1894379) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you Linda for your lovely review, I will make sure the team get to see it
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Speedy appointment and professional treatment

5 out of 5 stars
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Very easy to book this morning within 1 hour of email sent, called back and arranged the afternoon of the same day.

— Helen Y

Verified review (1890051) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for your review, I will be sure to pass it over to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean and polish

4 out of 5 stars
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I am a very nervous person when coming to the dentist. I needed a hour long appointment with the hygienist.
I was so pleased I had my gums numbed and it was fine.

— Sandra D

Verified review (1887765) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you, I'm so happy your appointment with us was a pleasant one
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Checkup and hygienist

4 out of 5 stars
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Very efficient and friendly service.
Treatment clearly explained.

— Anonymous

Verified review (1884046) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for taking the time to leave us a review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient