Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Routine checkup

5 out of 5 stars
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I attended for a routine checkup with my two daughters (10 and 13 years). The care and attention we all received was excellent as always - we feel very well looked after!

— Anonymous

Verified review (1883441) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth ExtractionI

5 out of 5 stars
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I only requested the appointment yesterday and am so grateful to have been given this appointment so soon and very necessary; Mitra agreed that the time, though long expected, had come and did the extraction immediately, plus taking an X-ray and a dental check. Everyone was helpful, friendly and professional and I am very grateful and satisfied, as usual at Byways

— Katharine W

Verified review (1883262) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really good experience

5 out of 5 stars
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Really good experience, first visit to this practice, really nice welcome and the care given by Lauren and her assistant was first-class, honestly could not fault and would recommend without hesitation.

— Desmond B

Verified review (1882682) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service

— bally buttar

T324007 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Explained everything very carefully

4 out of 5 stars
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Pav explained everything very carefully and although he was unable to fit the second crown at that time, I understood the reason for it, my own well-being!

— Victoria M

Verified review (1880415) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a review, I will make sure the team get to see it
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I love going to Byways Dental Practice! the team are so welcoming and despite having some quite painful treatment done I enjoy going because they go out of their way to make you feel comfortable. I highly recommend Byways!

— Emma Bisdee

T324008 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Emma for your kind review. Byways

Excellent service

5 out of 5 stars
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Great dental practice. Efficient, easy to park, friendly staff and good dentists and hygienist. Highly recommend.

— Loreana B

Verified review (1879141) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a review Loreana
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and appointment with the hygienist

5 out of 5 stars
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I have used Byways Dental Practice for many years now and would fully recommend them. Amita provides a very professional service with expert advice. Also Kiru the hygienist was very helpful and thorough in her work. It is an excellent Dental Practice!

— Anonymous

Verified review (1874004) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your lovely words, I will make sure the team gets to see it.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Always excellent treatment from the time you enter the door.
Both reception and Lauren - always a smile on their faces.

— John B

Verified review (1873403) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave the team such a lovely review, I will make sure they get to read it.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleasant and courteous

5 out of 5 stars
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Excellent service as always. Kiru is very pleasant and courteous and explains each stage of the teeth cleaning treatment.

— Susan M

Verified review (1873264) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind words, I will make sure Kiru get to read your review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal treatment

5 out of 5 stars
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I recently had an abcess on a molar. I was seen by Pavan very quickly. Initially it wasn't obvious which of 2 teeth was the problem so Pavan prescribed antibiotics to help and eventually an abscess appeared on the gum but the antibiotics helped. Pavan then started treatment which was difficult as the problem was in a crowned tooth. He showed immense patience, skill and gentleness as he fought the infection deep in the tooth. It took several attempts to clear the infection but he managed to save the tooth. I am so grateful and can't praise him enough, an amazing, caring professional.

— Sue K

Verified review (1866840) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your lovely review Sue, Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fabulous

5 out of 5 stars
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Fabulous dentist, wonderful knowledgeable & friendly staff, clean and professional premises, great customer service and support.

— Zoe C

Verified review (1866026) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for you great review Zoe, Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jill Thornton

T324010 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Jill for your review. Have a lovely Christmas. Byways

Review from Google

5 out of 5 stars
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Having a front tooth removed before Christmas is quite traumatic but I cannot thank everyone enough for the care I received: Sabina for her expert surgery , Pavan for the follow up care and kindness, the dental assistants and Sam for making it all happen and the time and endless reassurance she gave me. It exceeded all my expectations and I am so grateful.

— Aideen

T324011 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Aideen for your kind review. Always here to help. Have a wonderful Christmas and see you in the new year. Byways

Excellent care

5 out of 5 stars
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Excellent care as always.

— Anonymous

Verified review (1861727) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Six monthly check-up

5 out of 5 stars
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The treatments and welcome were excellent.

— Anonymous

Verified review (1861552) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and reassuring

5 out of 5 stars
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Always a complete pleasure from the first step into their front door. Warm, welcoming and reassuring on every part of any process.

— Gary M

Verified review (1861016) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the great review Gary, Looking forward to seeing you soon. Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Consultation

5 out of 5 stars
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Consultation and diagnosis of potentially damaged tooth due to “grinding”.
X ray taken and discussed. Very pleased with the advice given.

— Anonymous

Verified review (1860631) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave us a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment and service

5 out of 5 stars
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I cannot recommend Byways Dental Practice highly enough! I have suffered from a ‘dentist phobia’ since a small child and it takes significant effort for me to attend a dental practice. Due to a dental emergency, I had to attend one and thanks to a recommendation from a friend and research on-line I contacted Byways. The very polite and professional staff arranged for me to be seen on the same day and I was most warmly welcomed. After explaining my situation I was made to feel at ease and after an examination, the very friendly and experienced staff explained what actions needed to be undertaken. In brief, I had a tooth and the remains of one extracted and I was astonished as to how quickly, efficiently and effectively it was completed. Utterly amazed and very thankful! Very caring, personable and professional people and I am so relieved that I found them.

— David C

Verified review (1860153) Review left 2 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you so very much for taking the time to wright such a lovely review. Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful hygienist!

5 out of 5 stars
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I had a hygienist appointment today.
All the staff are so friendly, non-judgemental, honest and just all-round marvellous! As a nervous patient I know they’ll be gentle, take their time and react to my cues as to when to take a break! I didn’t even need anesthetic injections this time!

— Anonymous

Verified review (1857887) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient