Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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All excellent

— Roger Selman

T324001 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Roger for your kind review. Merry Xmas from Byways

General check for tooth discomfort

4 out of 5 stars
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I am a relative new patient and each time have been very happy with my treatment.

— Sandra D

Verified review (1855527) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the review Sandra.
Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

4 out of 5 stars
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It was on time.
The check-up covered all aspects of my jaw, teeth, gums etc and an x-ray carried out on 2 teeth, reviewed the x-ray with the dentist and luckily both were okay.

— David B

Verified review (1854768) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you David, Thank for the review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly practice with experienced staff who really care. Children are welcome and always put at ease: they actually enjoy going to the dentist! I have been a patient at Byways for as long as I can remember. I can't imagine going anywhere else!

— Carla Turner

T324012 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Carla for your lovely review. Have a great Xmas. Byways

Excellent

5 out of 5 stars
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Excellent as usual, very kind and considerate.

— Heide H

Verified review (1849692) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you Heide, Thanks for taking the time to leave us a review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service as always

5 out of 5 stars
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Professional, friendly and great service as always.

— Anonymous

Verified review (1848366) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good. Better than any other dentists I have been to.

— Vanessa Wigmore

T324013 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Vanessa for your lovely review. Byways

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Peter & Juliet Watson

T324014 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Review from Google

5 out of 5 stars
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Fantastic service.. Cant praise the staff enough..

— Sean Pither

T323968 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Sean for your lovely review. Always a pleasure seeing you and your family. Byways

Hygienist

5 out of 5 stars
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Katie takes great care of my delicate teeth! She is a lovely hygienist, kind and caring. Very professional!

— Bridget T

Verified review (1845375) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you Bridget, Thanks for the lovely review, I will make sure to pass it onto Katie
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Top marks for professionalism

5 out of 5 stars
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Once again, the appointment went very smoothly, everything was explained. Top marks for professionalism, courteous and friendly.

— Grannia O

Verified review (1843301) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you Grannia, Thank you for the great review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentists don’t come better than this

5 out of 5 stars
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Byways is sublime. They are a wonderful balance of friendly and familiar but incredibly professional. Care is of the utmost standard and having also had Invisalign I cannot rate Amita and the team high enough. My whole family attends this practice and we’d never go elsewhere.

— Lydia W

Verified review (1838400) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Hi Lydia, thank you for taking the time to leave us such a lovely review, I will make sure to pass it onto the team. Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fitting of new bridges.

5 out of 5 stars
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The treatment I received was excellent. I was treated with respect consideration and above all kindness. The staff are very professional. I was very pleased with the outcome of my treatment.

— Daphne W

Verified review (1837505) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you Daphne, Thank you for such a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Denture Mould

4 out of 5 stars
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Sam and Anita could not have been kinder to my elderly mother who was anxious and nervous.
They were both so very kind and understanding.

— Anonymous

Verified review (1837362) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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Very efficient staff.Cheerful I and welcoming.Always prompt.

— Briony Cooke

T324015 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your review. Byways

Very kind and helpful

5 out of 5 stars
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As always a clean, modern practice. Very friendly, kind dentist (Amita) keeps you well-informed of your treatment plan.
In the past Amita was very kind and helpful to my elderly mother who was mildly confused and slow to walk. She was sensitive to her needs and adapted the treatment plan to what my mother could manage.
The new hygenist Kiru is very nice and has a gentle touch.
Highly recommended.

— Christine R

Verified review (1833747) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Happy New Year to you Christine, Thank you for the lovely review
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Treated with care and consideration

5 out of 5 stars
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I saw Katie the hygienist, and Pavan the dentist, for a check-up. Both were welcoming and apologised for the short wait. We discussed my health and medication, I was treated with care and consideration. Everything was explained and suggestions for further treatment were discussed.

— Cynthia P

Verified review (1833455) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy New Year to you Cynthia, I will make sure to pass your lovely review to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely wonderful service. The entire team at Byways from the service desk all the way to the dentists themselves make me feel like a valued customer. Definitely recommend.

— Greg Everest

T324016 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Greg for your kind review. Byways

Made to feel valued

5 out of 5 stars
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As always, treatment was exemplary and I was made to feel valued. Cannot fault this practice in any way.

— David L

Verified review (1826659) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your nice review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Check up with Amita
Hygenist Kiru.
All good again.

— Sue Cox

T323956 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Sue for your lovely review. Byways