Verified review (1820194)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Delighted to be in their care
I received excellent care from both the hygienist and the dentist and I feel that I was given both expert and practical advice by both. I am delighted to be in their care.
— Prudence S
Verified review (1819277)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for taking the time to write a lovely review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very satisfied
I was very satisfied with Lauren. She was patient and explained everything very well.
— Anonymous
Verified review (1818846)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank your for taking the time to leave a nice review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
The dentist provided a thorough and attentive care, addressing my concerns with expertise. The hygienist demonstrated meticulous cleaning skills and offered helpful oral hygiene tips. Thank you all for the continued positive and comfortable experience.
— Rose Wheat
T323995
Review left 2 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you Rose for your review. Byways
Review from Google
Great team at the dental practice. Receptionist, Dentist and Hygienist - good work and very friendly 👌
— Ole Rasmussen
T324017
Review left 2 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much for your lovely review. Byways
Review from Google
I'm so pleased we joined this practice. I have found all staff to be efficient and professional, friendly and kind from receptionists through to the dentists and dental nurses. They ahve also been very good with my children. Highly recommend.
— sarah morton
T324018
Review left 2 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Sarah for your lovely review. Hope to see you and the family again. Byways
Excellent care
Very good experience, though the hygienist was painful as ever but necessary. Excellent care, support, appointments seem to run to time. I would like more covered on Denplan though - awaiting a quote for treatment.
— Grannia O
Verified review (1816606)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for the review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind and considerate
As always the treatment by all the staff is friendly, professional, kind and considerate. A big thank you to Amita for not giving me too much grief about my sugar intake. lol. Ps, a special mention for the Dental nurses.
— Mark B
Verified review (1812127)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for the lovely review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Maximum care
This is simply the best dental practice in Berkshire. Every staff member pays you the best attention throughout the visits and the treatments are delivered very professionally with maximum care and with state-of-the-art equipment.
— Barbara S
Verified review (1808298)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Happy New Year to you Barbara, Thank you for the great review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Scott Saunders
T324019
Review left 2 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you Scott for your review. Byways
All went well
All went well as usual.
— Hamish M
Verified review (1803196)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Byways Dental Practice
There seemed to be some initial problems with setting up the equipment. Otherwise everything appeared to go smoothly.
— Nick
Verified review (1799502)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Invisalign
Very happy with the outcome of my Invisalign treatment - started 18 months ago, completed last week, with a significant improvement to both the appearance and functionality of my teeth! I came to Amita initially when my lower jaw started to crowd to the point that my teeth were catching my tongue, and Amita put together a plan that made a lot more space, and rectified a canine that was wandering upwards away from the bite. Once everything was a bit straighter, it became obvious that there were some alignment issues around my back teeth, so Amita came back with a second round of alignment to prevent excessive wear and damage, and then a third set to clean up some troublesome gaps I'd noticed. At every stage, my comfort and dental longevity were the primary focus of the process, and Amita discussed the options transparently and clearly. I couldn't be more pleased with the final result!
— Jim A
Verified review (1796629)
Review left 2 years ago
This review was collected via online systems.
Reply from Byways Dental Practice
Hi Jim, thank you for the lovely review. Happy New Year to you
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Superb service and treatment
From the warm greeting to the expert treatment received, Byways is excellent. I moved here from an NHS dentist and have no regrets.
— Kerensa C
Verified review (1796311)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Everything went well
Everything went well.
— Anonymous
Verified review (1794953)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A wonderful experience
Wonderful front office staff. Very welcoming and helpful. Had a fair amount of work done. Superb care before, during and after. A wonderful experience all round, despite the work that needed to be done!
— Heidi L
Verified review (1790747)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Always lovely to see you Heidi, and thanks for the great review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A very delightful appointment
As always, a very delightful appointment. The receptionist met me with a smile, first name, as per the way I did say I liked it. The dentists, as per my experience before, smiling and greeting me as his normal way. The in chair experience? As normal, brilliant. I know I'm going private and paying more money but I should have gone to Byways years ago. It's no point saying, keep up the good because I know you will. See you all soon.
— Gary M
Verified review (1786636)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your kind words and 5* review Gary its always a pleasure to see you
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
Excellent. Spent time explaining and demonstrating a good routine. Very impressed.
— Aideen M
Verified review (1785061)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your kind words and taking the time to leave feedback
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very good
Very good indeed.
— Roger C
Verified review (1784739)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your 5* review.
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
As always, excellent service. Very good advice from hygienist regarding mouth hygiene.
— Trefor P
Verified review (1778750)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your kind words and 5* review Mr Parfitt
From all the Team at Byways
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
