Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Extremely happy

5 out of 5 stars
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I have been coming to Byways Dental Practice for many years and I am always extremely happy with the care that I receive.

— Anonymous

Verified review (1777502) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, informative, understanding, professional and friendly.

— Keil N

Verified review (1766954) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and thorough Dentist

5 out of 5 stars
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Amita is a very gentle and thorough Dentist. Would happily recommend.

— Anonymous

Verified review (1765049) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Friendly and efficient.

— Edward H

Verified review (1752731) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best hygienist I’ve ever seen

5 out of 5 stars
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As an extremely nervous patient I was dreading my hygienist appointment but Katie Rowland was marvellous!
She was patient and kind and didn’t rush the appointment.
I shall be more relaxed when I see her next.
Best I’ve ever seen!

— Linda J

Verified review (1750834) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review, Its always so lovely to see you at the practice
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very content

5 out of 5 stars
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I've been seeing Kiru since she first started at Byways. These appointments have always been pleasant experiences. She is an easy person to communicate with explaining what she's doing as she goes along. She also freely answers any questions I may have, so I leave feeling very content - and my next appointments happily booked.

— Judith M

Verified review (1745219) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review, I make sure that Kiru is aware of your comment :0)
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Everything was fine although a little late.

— Graham M

Verified review (1743554) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review. So sorry for the wait.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and informative

5 out of 5 stars
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As always, very professional, friendly and informative.

— Gerry A

Verified review (1741342) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review. Its always so nice to you at the practice
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and relaxed

5 out of 5 stars
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How calm and relaxed they were with my son who has autism and ADHD.

— Claire B

Verified review (1738654) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review. Its always so nice to see you and your family at the practice
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Anita and her team have looked after my teeth, gums and all things in mouth for some years now and they are always gentle and so caring, explaining everything so clearly. The visit to my hygienist is like a facial for my teeth. The booking service and reminder make it so easy not to miss an appointment.

— Karen Mumma

T324022 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Karen for your lovely review. We are so glad that you are happy with your experience at Byways.

Helpful and accommodating

5 out of 5 stars
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Always find all staff very friendly and helpful.
As a wheelchair user, they are very helpful and accommodating.
When I’ve needed emergency treatment they have been prompt and efficient.

Surgery is in a lovely location.

— Pat A

Verified review (1736608) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review. I will pass your kind words onto the team
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Courteous and well managed

5 out of 5 stars
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Professional, courteous and well managed.

— P A

Verified review (1736424) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Accommodating and friendly staff

5 out of 5 stars
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Very happy with the treatment, always accommodating and friendly staff.

— Neil J

Verified review (1735224) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and very caring

5 out of 5 stars
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Friendly, professional and very caring.

— Fiona P

Verified review (1734550) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Lovely staff

5 out of 5 stars
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Really efficient practice with lovely staff. I almost look forward to visiting the dentist now!

— Steve H

Verified review (1734105) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Always a good experience

5 out of 5 stars
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Great team and always a good experience done with a smile. The team make a trip to the dentist and hygienist positive.

— Paul

Verified review (1726433) Review left 2 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you so much for your kind words and 5* review.
From all the Team at Byways
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Heather Evans

T324023 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Review from Google

5 out of 5 stars
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Very pleased with the utmost care and assurance throughout treatment. Thank you

— Sandra Reed-Jennings

T324024 Review left 2 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Sandra for your lovely review. See you again soon. Byways

Byways Dental Practice

5 out of 5 stars
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Thank you Kiru for the best hygienist appointment in ages. Nothing hurt during the treatment and you explained what you were doing and what should do to improve my dental health.

— Anonymous

Verified review (1698216) Review left 2 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so very much for your great feedback, i will make sure Kiru is aware
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Excellent service as usual.

— Sue C

Verified review (1697068) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for taking the time to leave feedback, looking forward to seeing you at the practice again
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient