Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My experience is always positive. The dentists are efficient and prompt. They are competent at the job.

— Briony Cooke

T323970 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much your review. Byways

Review from Google

5 out of 5 stars
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Dr Pavon - highly recommended. Sorted out something that a previous consultation did not. Detailed examination, great client manner and expertise.

— Rustam Roy

T324030 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways

Highly recommended

5 out of 5 stars
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Once again I received exemplary treatment from Victoria Lewis. She is very efficient and professional and she always does an excellent job on my teeth. Highly recommended. Victoria is an asset to the Practice.

— John G

Verified review (1675491) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you Mr Gray, Its always a pleasure to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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As always the treatment from Vicky and Amita was excellent. Punctual, friendly and expertly administered.

— Alan C

Verified review (1671643) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for you lovely feedback Mr Clarke, I will make sure to pass your comments to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely practice

5 out of 5 stars
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A lovely practice. Everyone is always friendly, supportive and efficient.

— Min M

Verified review (1670934) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for your feedback Min, its always so lovely to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Very pleased with my treatment.

— Dennis S

Verified review (1670330) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us positive feedback Mr Sheehan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a pleasant experience visiting Byways dental surgery, from the kindly receptionist, the gentle hygienist, to the professional and experienced dentist.

— Jen Terry

T324031 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou so much for your kind review, it’s always a pleasure to see you. Byways

Review from Google

5 out of 5 stars
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I hate going to the dentist but everyone is absolutely lovely at Byways and incredibly customer focused. Cannot fault them in any way.

— Rachel Macdonald

T324032 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Rachel for your lovely review. Hope to see you again. Byways.

Excellent and friendly service

5 out of 5 stars
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As always, excellent and friendly service.

— Trefor P

Verified review (1666202) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Always a pleasure to see you Mr Parfitt, Thank you for the positive feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly!

5 out of 5 stars
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Gentle, calm, respectful, patient, tolerant and very friendly!

— Teresa P

Verified review (1663684) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the lovely feedback Miss Parfitt, I will pass your comments to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

4 out of 5 stars
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They do what they can with my old teeth and have fitted a new denture. When I have another tooth removed they have said they will attend to it as appropriate. In the meantime, I have a further appointment in August which includes the hygienist.

— Anonymous

Verified review (1663520) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the lovely feedback. Please do let us know how we could improve the areas that you were not completely satisfied with. Byways strives towards achieving 5* and we welcome feedback to improve our service for all tat attend
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All the staff are super friendly and efficient. Any advice is given without pressure . A very relaxed experience

— Sara Todd

T324021 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review Sara. Byways

As efficient as ever

5 out of 5 stars
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As efficient as ever. No adverse effects at all.

— John D

Verified review (1662845) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Always so lovely to see you Mr Gordan, many thanks for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent. So kind of Ameeta to fit me in at such short notice and everyone was so helpful.

— Victoria M

Verified review (1661933) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Always lovely to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Such a warm welcome for my first visit. I had a hygienist appointment with Katie who was lovely and made me feel very comfortable. Thank you so much.

— Storm Evans

T324033 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you very much your kind review. Hope to see you again soon. Byways

Treated very well

5 out of 5 stars
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Very satisfied with my treatment and treated very well by staff.

— Dennis S

Verified review (1660229) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the great feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Toby Toward

T324034 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thanks Toby for your review

Review from Google

5 out of 5 stars
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Excellent treatment as always

— Brian Forde

T323976 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Brian for your lovely review. Byways

Did the most amazing job

5 out of 5 stars
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After an accident involving a large portion of my front tooth being broken off, I was so grateful to know I had amazing dentists to help me, quickly and with such care.
I have been visiting Byways since 2019, after many years of not visiting a dentist, my teeth needed a lot of work and like many people, I was nervous to show them to a dentist! Pavan never made me feel guilty and really worked with me to get my teeth back into a healthy state.
I called immediately after my accident and was fitted in for an emergency consultation a couple of hours later, I was seen by Amita, who reassured me she could build my tooth back up, I came in the next day for the filling. Amita did the most amazing job and quickly fixed what was a rather traumatic time.
I can’t recommend Byways enough, every team member is amazing, reception team, dental nurses, practice manager, hygienist and dentists all make coming in a pleasure rather than a fear. Thank you!

— Lucy A

Verified review (1659390) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for the lovely feedback Lucy, it's always a pleasure to see you at the practice
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Everything was fine as usual.

— Anonymous

Verified review (1659307) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient