Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

New patient

5 out of 5 stars
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Just moved to this clinic. Was very pleased with their efficiency in dealing with my problems. Professional advice and up to date equipment. Friendly surgery. Confidence building.

— Anonymous

Verified review (1658757) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Brilliant as usual!

— Gerry A

Verified review (1658699) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Literally the nicest and kindest staff on the planet; from the wonderful lady on reception to the dental surgeons and nurses. I moved to this practise as another surgery had tried doing the procedure without numbing my mouth adequately. Byways dental practise took the time to numb me in a manner that was incredibly precise and effective. Superlative and professional work. I can’t rate this dental surgery enough; absolute legends. A wonderful root canal treatment. Thank you Byways!!

— Louise Embling

T324035 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Louise for your lovely review. Let's hope the treatment is successful. See you soon. Byways

Best I have had for decades!

5 out of 5 stars
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Treatment and care taken doing the work was the best I have had for decades!

— Nigel F

Verified review (1657386) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback, it a pleasure to treat you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gum guard fitting

5 out of 5 stars
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Just had a gum guard fitted as I grind my teeth at night.
Excellent work from Amita and the team, very professional and keep you updated when there is a cancellation and so you can be seen earlier which is a great help for me.
Thankyou to everyone at Byways for the professional and friendly atmosphere they create.

— Quentin K

Verified review (1656643) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

So happy that your happy with the service Me King, its always so nice to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Service

5 out of 5 stars
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The overall service that I received was excellent.
The receptionist was very helpful and Amita and her assistant were as always punctual, friendly, attentive and very proficient.

— Alan C

Verified review (1654227) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Its always lovely to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Prompt to appointment
Gentle, sensible practitioner
Slightly annoying that I need a separate appointment for the hygienist, but I think that's the norm nowadays

— Charlotte Bamforth

T324037 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Charlotte for your comments. It's quite common now for patients to see the hygienist seperately to their dental appointment, that way you get the full benefit from the appointment. Hope to see you again soon. Byways.

Gentle and efficient

5 out of 5 stars
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My dentist was gentle and efficient. I had a chipped tooth which she filled and matched the colour perfectly.

— Susan K

Verified review (1653146) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Its always lovely to see you, thank you for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had Invisalign done here and Amita was incredible. She went above and beyond for me to make sure she could slot me in for any appointments so I could get the process finished in time for my wedding. She was so friendly and helpful, and my teeth are perfect! All the staff at Byways are so lovely too, and they make you feel looked after. I can’t recommend Amita and Byways enough!

— Megan James

T324038 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Megan for your lovely review. I'm glad everything went to plan before your big day. Here at Byways we aim to ensure everybody has a personal, unique experience and I'm glad we could deliver. See you again soon.

Review from Google

5 out of 5 stars
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No doubt, the best dentists we've experienced.
Absolute quality work, with care, attention to detail, and all-round friendliness. A lovely team - second to none.

— Robert Gravenor

T324039 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Rob for your kind comments. I'm glad you had a great experience. Regards, Byways.

Review from Google

5 out of 5 stars
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Excellent

— Caroline Arnold

T324036 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways.

Very welcoming and professional

4 out of 5 stars
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New practice to me but I found the practice very welcoming and professional.

— Keith D

Verified review (1648817) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

It was lovely to welcome you to Byways and we look forward to seeing you soon
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Fiiting of a crown

5 out of 5 stars
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Again great work done by Amita she talked me through the procedure and did a very professional job and was always ready to recommend the best procedure and to give me options, I would wholeheartedly recommend Byways Dental Clinic from the professional receptionist Sue to all the other staff.
A very calm and friendly atmosphere.
Thankyou all for a great service.

— Quentin K

Verified review (1648571) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

It's always so lovely to see you, Happy New Year to you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick, efficient and painless

5 out of 5 stars
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Quick, efficient and painless as always. I would recommend Byways to anyone who is scared of the dentist.

— Anonymous

Verified review (1648419) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for you feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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I took advantage of a last minute cancellation, and can genuinely say I was totally relaxed in Katie's care. My teeth feel marvellous and strange to say it but this dental appointment felt like a treat. Thank you Katie.

— Anonymous

Verified review (1647271) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your lovely feedback, I will pass this onto Katie
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly and competent staff. Amita is very efficient at getting the job done in such comfortable surroundings

— Robin Fenn

T324040 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Robin for your kind review. Regards. Byways

Calm atmosphere

5 out of 5 stars
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A lovely calm atmosphere and friendly but professional staff.

— Anonymous

Verified review (1646333) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and pleasant

5 out of 5 stars
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I am always apprehensive about going to the dentist but I really shouldn't be as at Byways since I first went there last year I was made to feel quite relaxed. Everyone I have been seen by could not be more helpful and pleasant.

— Marie B

Verified review (1646066) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your lovely feedback, it's always a pleasure to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always!

5 out of 5 stars
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Excellent as always!

— Gerry A

Verified review (1645781) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your lovely feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Penny Snowden

T324041 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways.