Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Kind, considerate and professional

5 out of 5 stars
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It is always a pleasure to see Pavan. He is kind, considerate and professional and gives sound advice.
This was the first time I have seen Kiru and I cannot praise her highly enough. She is an excellent hygienist and she is also very caring.

— David L

Verified review (1632305) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks, its always lovely to see you. I will make sure that the team are aware of your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and efficient

5 out of 5 stars
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Friendly and efficient service, as always.

— Anonymous

Verified review (1632212) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Such a wonderful team! Me and my family always feel so welcome when we come here.

— Lucas Palmer

T324047 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Lucas for your lovely review. Always a pleasure seeing you and your family. Byways.

Byways Dental Practice

5 out of 5 stars
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My appointment couldn’t have gone better.

— Anonymous

Verified review (1632081) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The team at Byways are also so friendly and welcoming. Great service, highly recommend.

— Sarah Palmer

T323998 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Sarah for your kind review. Byways.

Helpful and clean

5 out of 5 stars
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Very helpful and clean, well-organised practice.

— Anonymous

Verified review (1631781) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental

4 out of 5 stars
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I am pleased with every aspect of the service offered by Byways Dental Surgery, efficient and professional.

— Ian W

Verified review (1631161) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very prompt, helpful

5 out of 5 stars
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Very prompt, helpful and kind service from everyone from dentist through to the receptionist.

— Victoria M

Verified review (1631160) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Victoria, we look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the treatment

5 out of 5 stars
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I was very happy with the treatment I received. Everyone was friendly and reassuring.

— Marie B

Verified review (1630266) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Maria
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Victoria makes me feel cared for - I call my appointments with her a facial for my teeth! I come away feeling confident in my cleaner teeth and mouth.

— Karen M

Verified review (1629491) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Karen, I will make sure Vicky is aware of your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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I have always found Byways treatment first class. All my visits have been.

— John P

Verified review (1628753) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words John I will make sure the team are aware of your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist, superb

5 out of 5 stars
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My appointment with my hygienist Katie was superb, she is very knowledgeable and explains everything that she is doing.
A very clean and fresh environment and feel very relaxed with the appointment.
Katie gives great advice on what is best for my teeth and gives you good feedback on my last appointment.
Very well recommended.

— Quentin K

Verified review (1628713) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Quentin I will make sure katie is aware of your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Recently had 2 appointments. Emergency treatment with a tooth breaking, seen the same day for temporary repair. Since had preparatory treatment to fit a crown. Going well so far, awaiting permanent crown now. Perhaps would have liked some warning of the cost of laboratory time, but on the whole excellent treatment by Byways Dental Practice.
As always my general check and hygienist treatment was excellent.

— Trefor P

Verified review (1628006) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Trefor I will make sure the team are aware of your feedback. I will also raise the concern over costs and discussions before treatment commences
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've been so impressed by this practice - all the staff are warm, helpful and friendly, and I've felt fully informed before making decisions. Pavan has been incredibly gentle while working on my teeth and has explained things clearly and patiently. It's also great that there's plenty of parking and the practice rooms are light and modern. I would absolutely recommend the practice.

— Isla Kennedy

T324048 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Isla for your kind review. Hope everything was ok with the treatment and see you soon. Byways

Excellent

5 out of 5 stars
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As always a very good professional experience from initial reception experience to the dentists work. Thank you.

— Philip M

Verified review (1627581) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommended

5 out of 5 stars
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Amita is a fantastic dentist who has made my teeth straight and white using Invisalign and whitening treatments. She is great with children and really helps to allay fears of the dentist! Highly recommended.

— Anonymous

Verified review (1626437) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Really happy with every aspect of this practice. All staff are great, treatment is first class, fullest possible range of services available. I travel from a distance and it’s well worth it. A recent lost filling was replaced perfectly the next day - I was even offered a same day appointment had I wanted. Faultless.

— Anonymous

Verified review (1625243) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Great service, Victoria and Amita are excellent practitioners.

— Alan C

Verified review (1625145) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Alan
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Painless treatment

5 out of 5 stars
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Painless treatment with great care.

— Anonymous

Verified review (1624391) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Alan
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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All the staff at Byways Dental Practice are incredibly friendly, helpful and professional. Made to feel at ease while at Byways and extremely happy with all treatments and appointments so far.
Would highly recommend.

— Anonymous

Verified review (1624371) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Alan
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient