Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I took my daughter for her very first dental appointment at Byways Dental Practice and we were both made to feel very welcome and at ease. The staff were very friendly & helpful & made my daughter's experience of going to the dentist very enjoyable.

— Liz Gardner

T324049 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your review. Glad your you and your daughter had a nice experience. Byways

Very polite, helpful and caring

5 out of 5 stars
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The staff were very polite, helpful and caring. The reception area is very welcoming. The hygienist was extremely competent in carrying out her work.

— Suresh G

Verified review (1622816) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Suresh, I will make sure the team are aware of your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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My root canal treatment which I had been quite apprehensive about was completely painless and done with great care by Pavan. Highly recommend.

— Jess Gainer

T324050 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Jess for your kind review. Glad the treatment went well and more importantly painlessly. Byways.

Such a caring team

5 out of 5 stars
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As ever, my most recent experience at Byways was a completely Happy one, from the welcome by the reception staff to the Nurses and Dentists and Vicky, the hygienist I see. Over my several visits during the last few months, this routine one was no exception. Vicky welcomes with a smile - is always professional and makes helpful suggestions if and when advice is asked for. I always come out of the surgery feeling relieved and reflecting how lucky I am to have such a caring team looking after both my teeth and more recently my welfare!

— Judith M

Verified review (1622121) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for your 5* review and your kind words Judith I will make sure the team are aware of your feedback. We look forward to seeing you soon
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appt

5 out of 5 stars
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Great service and very gentle treatment.
Thorough descale etc.

— Anonymous

Verified review (1621345) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for taking the time to leave feedback I will pass this over to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The Dentist & staff are always very kind & helpfull!
and they make you feel at ease!

— Ellen McDowell

T324009 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways

Byways Dental Practice

5 out of 5 stars
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As usual the hygienist Victoria and dentist Anita were both pleasant and professional and also the dental assistant and receptionist were very friendly.

— Graham M

Verified review (1619369) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Its always a pleasure to see you. I will pass your feedback to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing!

5 out of 5 stars
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Everyone was extremely friendly and calming, I am a very nervous patient and felt at ease the moment I walked through the door! Will definitely recommend Byways to everyone!

— Anonymous

Verified review (1619323) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and hygienist, thorough and reassuring

5 out of 5 stars
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Super friendly and professional. Very welcoming and I genuinely look forward to my bi-annual appointments - yes, that's right, going to the dentist is a positive experience.
Check-up and hygienist are thorough and reassuring.

— Anonymous

Verified review (1619242) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

We really try our best at Byways to make all appointments a positive experience! So thank you for reflecting this in your lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Excellent experience. Was a bit worried about attending in an extreme heatwave, but building was cool and airy with AC. Always receive good advice and very friendly service both from Amitra and the Hygienist.

— Anonymous

Verified review (1618712) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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Excellent as always !

— Gerry A

Verified review (1618709) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback, it's always so nice to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind, respectful and friendly

5 out of 5 stars
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All the staff at the practice, from the amazing dentists to the front of house, are so kind, respectful and friendly! A really welcoming and calm atmosphere! I’m a nervous patient, and I always feel that the dentists are gentle and make sure I’m ready for any procedure before starting etc.

— Teresa P

Verified review (1617892) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for the thoughtful kind feedback. I will send this to the team today
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very good trip

5 out of 5 stars
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As always a very good trip to the hygienist.

— Nicholas H

Verified review (1617105) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fiendly and thorough

5 out of 5 stars
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The Hygienist was friendly and thorough, she took her time and it was a pleasant experience as usual. I look forward to my next appointment with Byways.

— Anna S

Verified review (1617053) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

We always smile when we see you on the daylist ;0)
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars
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Very slick. Very welcoming. All good.

— Anonymous

Verified review (1617003) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Having had a really horrible experience at a previous dental surgery, along with having a phobia of dentists in general, I attended Byways Dental Practice this afternoon (my first dental appointment in 5 years) and was blown away by how lovely, caring and brilliant they were. Amita and her assistant, who I really wish I could remember the name of, were lovely and really put me at ease. Amita was gentle and kind and listened to my concerns and I came away feeling so relieved. I also have to thank Sue and the reception staff at Byways who were equally as fantastic. I am now booked in for a root canal and for once I’m not afraid.

Would highly recommend!

— Sam Shelton

T324051 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Sam for your amazing review. I am so glad we were able to help ease your fears. We hope to see you soon. Byways

Byways Dental Practice

5 out of 5 stars
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Always excellent.

— Maggie W

Verified review (1615689) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Always lovely to see you Maggie!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Trevor Davison

T324052 Review left 3 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Root canal

5 out of 5 stars
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Pavan and his assistant were very kind and professional with me during my two appointments. They also answered all my questions and put me at ease.

— Anonymous

Verified review (1614071) Review left 3 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for taking the time to leave feedback it's greatly appreciated
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind, friendly and reassuring

5 out of 5 stars
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I have been a patient of Byways Dental Practice for many years and have always found every member of the team to be kind, friendly and reassuring in every way.
In latter years I have developed severe mobility problems and cannot get upstairs but they always arrange for me to see the hygienist in a surgery downstairs. Thank you all very much.

— Wendy L

Verified review (1613800) Review left 3 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Your welcome, its always a pleasure to see and treat you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient