Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Usual calm professional surroundings.
Many thanks for taking such care with Pauline.
Hopefully by our next appointments she will be fully mobile.

— Barry Weatherhead

T323951 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways

Reassuring and professional

5 out of 5 stars
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Ameeta was friendly, reassuring and professional in checking a possible loose bridge for me.

— Victoria M

Verified review (1602570) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

I will pass on your kind words, thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Most pleasant

4 out of 5 stars
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Most pleasant staff. Made me feel “at ease the whole time”.
Again many thanks.

— Sheila B

Verified review (1602541) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Your welcome, Thank you for taking the time to leave us feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very enjoyable appointment

5 out of 5 stars
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A very enjoyable appointment. The staff were friendly yet totally professional. The setting was like home from home! Didn't feel at all like a dental clinic; more like someone's lounge, very cosy. And the receptionists allowed me to wait inside for my cab even though my appointment was finished. Very relaxed atmosphere. The actual appointment with the dentist was as UNtraumatic as one can imagine. Made me feel comfortable. In all a very enjoyable experience.

— Anonymous

Verified review (1601979) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

I'm so happy that you had a great visit to us, I will pass your feedback to the Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A VERY PROFESSIONALLY RUN DENTIST 3 CHEERS FOR BYWAYS

— Peter Terry

T323993 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Peter for your review. See you soon. Byways

Review from Google

5 out of 5 stars
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Great dental practice both the clinical expertise and the empathetic care, as I am not a lover of the dentist cannot praise the team highly enough for the kind, understanding calming approach, thank you to the team at Byeways and for getting rid of my toothache!!!

— Caroline Smith

T324056 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Caroline for your review. Byways

Review from Google

5 out of 5 stars
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Friendly staff in pleasant surroundings. Modern equipment and efficient service

— Barbara Penniall

T324057 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Barbara for your lovely review. Byways

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Steve Smith

T324058 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Macro

T324059 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Ian for your review. Byways

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mandy Small

T324060 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Amanda for your review. See you soon. Byways

Totally reassuring

5 out of 5 stars
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Amita is such a gentle and caring dentist, she carefully explains what is going on and I can totally relax in her care. Chrissy, Amita's nurse is equally cheerful and they make a fantastic team.

— Anonymous

Verified review (1599604) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

I will pass your kind words onto the staff, Many thanks for taking the time to leave us lovely feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff

Pleasant and helpful

5 out of 5 stars
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Very pleasant and helpful.

— Anonymous

Verified review (1599434) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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What more can I say?

— Sheila B

Verified review (1599254) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional and friendly

— Nigel Bains

T323964 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Nigel for your kind review. See you again soon. Byways.

Review from Google

5 out of 5 stars
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Took my 9 month old baby for his first check up today & they were absolutely wonderful! The secretarial ladies were really pleasant & welcoming!
I was late (because baby brain is a real problem) but, the dentist completely understood & still saw us! She looked at his teeth & gave me some advice on brushing & building good habits & let me ask the questions I needed to. Can't recommend this practice enough! Booked in for his 6months check whilst I was there, because when you find a good dentist it's well w keeping them.

— Jenny D

T324061 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your lovely review, see you soon. Byways

6 month Check up

5 out of 5 stars
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As always an extremely friendly and professional service. As much as it can be, a very enjoyable trip to the Dentist. Thank you.

— Mark B

Verified review (1598615) Review left 4 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thanks Mark for the kind words, I will pass them onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Christopher Durbidge

T324062 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your review. Byways

Review from Google

4 out of 5 stars
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At the moment we are very please with the clinic. We only wish it was closed to us but besides that they are clean, polite and professional

— Fabio L.

T324020 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Fabio for your kind review. Byways

Highly recommend this practice

5 out of 5 stars
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Having not been to a dentist for several years as I am a nervous patient I was very pleased with the treatment and care I received. It has made me more confident about returning, everyone was very patient and attentive and I would highly recommend this practice.

— Judith S

Verified review (1596910) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you Judith for your lovely review. I will make sure that i pass it onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful care

5 out of 5 stars
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I would just like to put in writing my sincere thanks to all the team at Byways for the wonderful care I received yesterday when having my extraction. Everything went so smoothly and Mr. Kotli was most kind and reassuring throughout as were his attendants.
Everything post-op is going smoothly. Naturally I have had paracetamol but also had a full night’ sleep without waking to only mild discomfort. I am now following your excellent instructions today and will do so until full recovery.

— Anonymous

Verified review (1596756) Review left 4 years ago
This review was collected via postage-paid feedback card.

Reply from Byways Dental Practice

Thank you for your lovely review. I will make sure that i pass it onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient