Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

A very pleasant experience

5 out of 5 stars
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As always, my visit to Byways Dental Practice was a very pleasant experience.

— Jane P

Verified review (2358914) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always very thorough, happy to offer advice and answer any queries

— Rhian Hayes

T365720 Review left 4 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways

The best dentist I've had

5 out of 5 stars
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My opinion remains as ever the same. Another very positive experience. The seventh and best dentist I've had in 75 odd years. All the staff could not be more helpful and pleasant, which always makes any visit a stress free experience for this previous 'dentalphobe'.

— Judith M

Verified review (2352702) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Routine review with Pav and the hygienist. Always a fantastic service and very professional and comforting. Pav discussed all possible options with me for proposed dental work. Reassured and guided me in my best interest. Added bonus of of free check up and hygienist if on monthly dental plan, great value and great service.

— EA Frenderson

T361083 Review left 4 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your lovely review. Look forward to seeing you in 6 months. Byways.

Efficient and polite

5 out of 5 stars
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As usual efficient and polite. Thank you.

— Anonymous

Verified review (2350627) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and reassuring

5 out of 5 stars
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For a really nervous patient, it was a calm and reassuring appointment.

— Anonymous

Verified review (2349271) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Best dentist I've used. I'd recommend them to anyone who is nervous of the dentist, they are so good at making patients feel comfortable and informed about what is happening. All the work I have had done over the past few years has been superb. It's a great team at Byways.

— Martyn Jones

T358623 Review left 5 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Martyn for your lovely review. See you soon. Byways.

Very happy with treatment

5 out of 5 stars
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A constructive visit, good advice given. Very happy with treatment received.

— Anonymous

Verified review (2347453) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent clinicians

5 out of 5 stars
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Always a friendly and efficient welcome, lovely staff, peaceful and relaxed environment and excellent clinicians who I trust completely with my and the children’s teeth.

— Anonymous

Verified review (2346358) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough examination

5 out of 5 stars
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Fast appointment and thorough examination with resolution agreed.

— Richard C

Verified review (2343758) Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extremely friendly and helpful

5 out of 5 stars
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Lovely Practice. Staff extremely friendly and helpful, and Amita, just lovely.

— Anonymous

Verified review (2334490) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've been very happy with Byways practice since I became a patient last year. A friendly,caring and analytical approach to my dental requirements. Everything explained clearly. Thanks

— Aidan C

T347589 Review left 6 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Dear Aidan, thank you for your lovely review. Byways

Great

5 out of 5 stars
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Great efficient service as always!

— Gerry A

Verified review (2330350) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great

5 out of 5 stars
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Kiru is great! I hope she stays with the practice for a long time!

— Anonymous

Verified review (2329702) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Regular hygienist appt. with Jenna - as ever she was professional and informative and discussed our next steps re: treatment plan with me along with the rationale. Excellent service.

— Lynn J

Verified review (2328109) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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As ever, we were welcomed very politely and seen at the correct time-- Amita gave me excellent advice with my husband invited to check the advice given which he is happy with. It is always a pleasure to be seen by Amita in whom I have confidence and your team of staff do their jobs well too. Very many thanks and I look forward to the next appointment.

— Katharine W

Verified review (2327131) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind and practical advice

5 out of 5 stars
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As always, appointment on time, kind and practical advice.

— Anonymous

Verified review (2325820) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and hygienist

5 out of 5 stars
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My 6 monthly check up and hygienist visit. I know I am in good hands with Pavan and I am always reassured after a thorough check up and hygienist visit. I cannot praise this practice highly enough.

— David L

Verified review (2325664) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt and efficient

5 out of 5 stars
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Prompt and efficient treatment after a crown broke

— Jenny A

Verified review (2323869) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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I'm an extremely nervous patient, but Lauren and Storm made me feel totally at ease. Thank you so much.

— Lisa Carter

T341953 Review left 6 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Lisa for your lovely review. We are glad you had a comfortable appointment and the staff were able to help. Byways