The filling was carried out very professionally, explained the process and advised me of another area on the adjacent tooth that needed attention and was able to complete that repair at the same time.
— David B
Verified review (1581487)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Happy that we could help
Overall, how was your experience of our service?
Very good
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Patient
Always going above and beyond
Very happy with the level of service and professionalism of the staff at Byways. Always going above and beyond to help with any issues and or concerns.
— Matthew W
Verified review (1579988)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your kind words, I will be sure to pass it onto the team
Overall, how was your experience of our service?
Very good
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Patient
I would highly recommend
Thoroughly professional people that I would highly recommend.
— Brian M
Verified review (1579382)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your kind words I will be sure to pass it onto the team
Overall, how was your experience of our service?
Very good
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Patient
Byways Dental Practice
Laura is excellent.
— Anonymous
Verified review (1578635)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review
Overall, how was your experience of our service?
Very good
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Patient
Fantastic
Had the pleasure to meet Lauren and Katie both were fantastic and definitely had the best hygiene appointment in many many years. Thank you.
— Sean A
Verified review (1578127)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review, I will be sure to pass on your kind words
Overall, how was your experience of our service?
Very good
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Patient
Always friendly and supportive
If a visit to the hygienist can be termed ‘enjoyable’ mine was! As always Vicki did an excellent job and she is always friendly and supportive. Thank you.
— Anonymous
Verified review (1578084)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Extremely professional, friendly and helpful. I would strongly recommend this dental practice. The administrative team have been friendly and always happy to help whether it be with directions to the practice or explaining invoice enquires. Pavan Gogna who carried out my treatment throughly explained my options and listened to my input. He took the time to make sure I was comfortable and looked out for my well-being during treatment. The practice is immaculately clean with top of the line equipment.
— Joanne Coles
T61736
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou, we are pleased our whole team were able to provide you with such a positive experience
Possible missing filling and uncomfortable 'plate'
Dentist quickly identified a chipped tooth and smoothed the rough edge. She removed some of the substance of the plate where it hurt the palate, but more will need to be done at the next appointment.
— Trevor M
Verified review (1577613)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review.
Overall, how was your experience of our service?
Very good
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Patient
Consultation and minor repair work.
A very useful meeting discussing the future treatment necessary to improve the condition of my teeth. Some mild repairs carried out. A positive meeting and very constructive with good advice about future/potential treatments.
— Roger C
Verified review (1577428)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review, Its always a pleasure to see you
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This is the best dental practice I have used - and there have been many. Initially registering with Pav at Byways for his expertise on root canal treatment some years ago, the dental care and attention I have received from him and his team have been outstanding. Their communication skills, flexibility and problem solving are second to none and have been particularly reassuring for me during the pandemic. I can not recommend the team at Byways highly enough. Well done Pav and team, and thank you.
— Lucienne de Mauny
T61343
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou for your kind review
Review from Google
This person left a star rating but no comment.
— Team Archibald
T61039
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou
Review from Google
My visit was very relaxing and efficient. I had an amiable and informative visit with the dentist and a thorough clean with the hygienist. Thank you very much.
— Isobel Green
T60999
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou
Review from Google
I have always been nervous going to the dentist but Lauren made me feel very much at ease, she was very reassuring which made me feel comfortable. The whole experience was excellent and I look forward to my next appointment. Thank you Byways!!
— Marie Bowden
T59515
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou Marie. We look forward to welcoming you again soon
Review from Google
Usual friendly and efficient service today; once again really nothing to complain about.
— David Sutton
T59232
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you David for your kind review.
Review from Google
This person left a star rating but no comment.
— Katy Weston
T59122
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou
Great experience
Great experience at Bywaters DP. Lauren was thorough in her checks and her manner and approach was excellent.
— Anonymous
Verified review (1570576)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for you feedback and I will be sure to pass this onto Lauren
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Great experience. Amita is always friendly, cheerful, gentle and professional.
— Sue Kennard
T58805
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou Sue for your kind review
Excellent As Always
The practice is extremely efficient, the staff are very friendly and professional and the treatment I receive is always first class.
— Alan C
Verified review (1569504)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review. I will make sure the team get to read it.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Amita, Chrissy, Sam and the team are not only friendly and welcoming but also phenomenal at what they do. I used to dread going to the dentist but Amita has made the whole experience so much more manageable, she takes her time with me, checks in and ultimately my teeth are now in a much healthier state. Thank you, highly recommended to anyone!!
— Emma Benson
T324064
Review left 4 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thankyou so much Emma for the review. We always aim to provide the best possible service we can
Emergency root canal
I was referred to Byways to have a root canal. The team were very welcoming and professional. I was made to feel calm and comfortable and everything was clearly explained to me, whilst the procedure took place. I felt safe and felt at ease, which helped with my anxiety. Would highly recommend!
— Anonymous
Verified review (1568875)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for the kind words
Overall, how was your experience of our service?
Very good
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