Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Byways Dental Practice

5 out of 5 stars
workingfeedback logo
The filling was carried out very professionally, explained the process and advised me of another area on the adjacent tooth that needed attention and was able to complete that repair at the same time.

— David B

Verified review (1581487) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy that we could help
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always going above and beyond

5 out of 5 stars
workingfeedback logo
Very happy with the level of service and professionalism of the staff at Byways. Always going above and beyond to help with any issues and or concerns.

— Matthew W

Verified review (1579988) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind words, I will be sure to pass it onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I would highly recommend

5 out of 5 stars
workingfeedback logo
Thoroughly professional people that I would highly recommend.

— Brian M

Verified review (1579382) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind words I will be sure to pass it onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
workingfeedback logo
Laura is excellent.

— Anonymous

Verified review (1578635) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
workingfeedback logo
Had the pleasure to meet Lauren and Katie both were fantastic and definitely had the best hygiene appointment in many many years. Thank you.

— Sean A

Verified review (1578127) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review, I will be sure to pass on your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly and supportive

5 out of 5 stars
workingfeedback logo
If a visit to the hygienist can be termed ‘enjoyable’ mine was! As always Vicki did an excellent job and she is always friendly and supportive. Thank you.

— Anonymous

Verified review (1578084) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Extremely professional, friendly and helpful. I would strongly recommend this dental practice. The administrative team have been friendly and always happy to help whether it be with directions to the practice or explaining invoice enquires. Pavan Gogna who carried out my treatment throughly explained my options and listened to my input. He took the time to make sure I was comfortable and looked out for my well-being during treatment. The practice is immaculately clean with top of the line equipment.

— Joanne Coles

T61736 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou, we are pleased our whole team were able to provide you with such a positive experience

Possible missing filling and uncomfortable 'plate'

4 out of 5 stars
workingfeedback logo
Dentist quickly identified a chipped tooth and smoothed the rough edge. She removed some of the substance of the plate where it hurt the palate, but more will need to be done at the next appointment.

— Trevor M

Verified review (1577613) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Consultation and minor repair work.

5 out of 5 stars
workingfeedback logo
A very useful meeting discussing the future treatment necessary to improve the condition of my teeth. Some mild repairs carried out. A positive meeting and very constructive with good advice about future/potential treatments.

— Roger C

Verified review (1577428) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review, Its always a pleasure to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This is the best dental practice I have used - and there have been many. Initially registering with Pav at Byways for his expertise on root canal treatment some years ago, the dental care and attention I have received from him and his team have been outstanding. Their communication skills, flexibility and problem solving are second to none and have been particularly reassuring for me during the pandemic. I can not recommend the team at Byways highly enough. Well done Pav and team, and thank you.

— Lucienne de Mauny

T61343 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou for your kind review

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Team Archibald

T61039 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou

Review from Google

5 out of 5 stars
google logo
My visit was very relaxing and efficient. I had an amiable and informative visit with the dentist and a thorough clean with the hygienist. Thank you very much.

— Isobel Green

T60999 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou

Review from Google

5 out of 5 stars
google logo
I have always been nervous going to the dentist but Lauren made me feel very much at ease, she was very reassuring which made me feel comfortable. The whole experience was excellent and I look forward to my next appointment. Thank you Byways!!

— Marie Bowden

T59515 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou Marie. We look forward to welcoming you again soon

Review from Google

5 out of 5 stars
google logo
Usual friendly and efficient service today; once again really nothing to complain about.

— David Sutton

T59232 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you David for your kind review.

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Katy Weston

T59122 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou

Great experience

5 out of 5 stars
workingfeedback logo
Great experience at Bywaters DP. Lauren was thorough in her checks and her manner and approach was excellent.

— Anonymous

Verified review (1570576) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for you feedback and I will be sure to pass this onto Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Great experience. Amita is always friendly, cheerful, gentle and professional.

— Sue Kennard

T58805 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou Sue for your kind review

Excellent As Always

5 out of 5 stars
workingfeedback logo
The practice is extremely efficient, the staff are very friendly and professional and the treatment I receive is always first class.

— Alan C

Verified review (1569504) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave a review. I will make sure the team get to read it.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Amita, Chrissy, Sam and the team are not only friendly and welcoming but also phenomenal at what they do. I used to dread going to the dentist but Amita has made the whole experience so much more manageable, she takes her time with me, checks in and ultimately my teeth are now in a much healthier state. Thank you, highly recommended to anyone!!

— Emma Benson

T324064 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou so much Emma for the review. We always aim to provide the best possible service we can

Emergency root canal

5 out of 5 stars
workingfeedback logo
I was referred to Byways to have a root canal. The team were very welcoming and professional. I was made to feel calm and comfortable and everything was clearly explained to me, whilst the procedure took place. I felt safe and felt at ease, which helped with my anxiety. Would highly recommend!

— Anonymous

Verified review (1568875) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for the kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other