Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Having had several recent appts - one involving a hospital visit, I can't praise this practice and the exceptional staff enough. Their care and ability to limit my concern over an unexpected issue just increased my feeling of confidence in their capability. I feel very lucky to be a patient in this practice.
Judith MacBeth

— Hamish MacBeth

T58531 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Hamish for your lovely review. Byways

Byways Dental Practice

5 out of 5 stars
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A six monthly check up as per Denplan, treatment cost included.

— Barry W

Verified review (1568230) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Always lovely to see you Me Weatherhead
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Hygienist

5 out of 5 stars
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Vicky is an outstanding Hygienist - warm and welcoming but thorough and professional. I always recommend her (and the wider team).

— Kathy W

Verified review (1566856) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the great review Kathy, I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I do not know many people who like going to the dentist? Well, fear not the whole experience of Byways was amazing. From entering the building with the reception staff knowing who I was, to been called on time, to the procedure to follow for the pandemic, to the light/bright rooms to the friendly professional dentist, hygenist and nurse, it was a pleasant experience. Thank you to Loreana Baylis for recommended, I would highly recommend.

— Sarah Ducker

T57933 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou for your kind review

Review from Google

5 out of 5 stars
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Always a warm and welcoming Practice, Staff and treatment first class. Thank you.

— mark bowell

T53755 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Mark for your kind review. Byways

Kind, gentle service

5 out of 5 stars
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Kind, gentle service. A great result!

— Anonymous

Verified review (1563868) Review left 4 years ago
This review was collected via QR code.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of Byways Dental Practice? (tap on a rating) 5 out of 5 stars

Kind and welcoming

5 out of 5 stars
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Victoria is a very pleasant professional person. She really is an asset to your practice.
Also I find all the staff extremely kind and welcoming.

— Helena F

Verified review (1563102) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback, it always a pleasure to see you
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Great as usual.
Amita is so good and very sympathetic.

— Sue C

Verified review (1562997) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Victoria is probably the best and most thorough hygienist I have come across, and she is such a nice friendly person as well. This makes the whole experience a pleasure.

— Jennifer G

Verified review (1562962) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback I will pass your lovely comment over to Vicky
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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As always everything was efficient, on time and friendly.

— Julie H

Verified review (1562825) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feed back I have made all staff aware that windows need to be kept open at all times.

Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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All good thanks.

— Anonymous

Verified review (1562741) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up and Hygiene appointment

5 out of 5 stars
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Very good. No waiting, very good experience.

— Anonymous

Verified review (1562717) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown

4 out of 5 stars
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Happy with the work and results.

— Sheila G

Verified review (1562677) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Half yearly dentist checkup and hygienist

4 out of 5 stars
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All was done very well and professionally.
Both appointments were on time and all staff very pleasant.

— Anonymous

Verified review (1561961) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback.
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dentists very helpful and super gentle with both myself and my daughter. Can't praise Lauren, Victoria and Maureen highly enough. Steph on reception is also super helpful.

— Gordon Russell

T324065 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou

Review from Google

5 out of 5 stars
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I was never a keen on the dentist but now that I have found Amita and Byways Dental Practice I have every confidence every time I visit. They listen to what you want and take every care and attention. I highly recommend them,

— Susan Carter

T52083 Review left 4 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou, we’re so glad we’ve made the experience more comfortable for you

Absolutely delighted

5 out of 5 stars
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I decided to try Byways and was absolutely delighted with the care. Time was taken to understand my dental history and an excellent examination undertaken along with X-rays. Both dentist and dental nurse were welcoming and genuine. I will be back !!

— Helen A

Verified review (1561630) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback and we are so pleased that you enjoyed your visit.
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good treatment

5 out of 5 stars
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Plenty of parking, welcomed by receptionist and had good treatment from the dentist and hygenist.

— Robert P

Verified review (1560405) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback its always a pleasure to see you.
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Seen 2 hours before appointment

5 out of 5 stars
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I had an appointment to collect and test a bite guard. I popped in as I was passing and Pav squeezed me in there and then - saving me a return trip, brilliant!

— Anonymous

Verified review (1559788) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback happy that we could accommodate you
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly and professional

5 out of 5 stars
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The staff were friendly and the service professional, efficient and modern.

— Nick

Verified review (1559312) Review left 4 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for taking the time to leave us feedback
Warm Wishes
Byways Dental Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes