Verified review (1541983)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks for the review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
I have been going to Byways Dental Practice for over two years now and have found them consistently friendly, polite and efficient. The treatment I've had has been excellent and always fully explained.
— Julie H
Verified review (1541507)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review, I will make sure the team get to read it
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Calm and relaxed
I’m very nervous about going to the dentist but they make me feel calm and relaxed.
— Anonymous
Verified review (1541204)
Review left 5 years ago
This review was collected via QR code.
Reply from Byways Dental Practice
Many thanks for your kind review
Overall, how was your experience of Byways Dental Practice? (tap on a rating)
Doing an absolutely brilliant job
In difficult times the surgery staff are doing an absolutely brilliant job.
— Anonymous
Verified review (1541024)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave a review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very personalised treatment
Attention to detail. Very personalised treatment - created a plan that was the right one for me.
— Anonymous
Verified review (1540988)
Review left 5 years ago
This review was collected via QR code.
Reply from Byways Dental Practice
We are glade you had a pleasant visit, Many thanks for the lovely review
Overall, how was your experience of Byways Dental Practice? (tap on a rating)
Review from Google
The team at this surgery are brilliant, friendly and professional. Our daughter is always treated so well by the doctors when she goes for her check up and we trust them completely with her teeth. Lovely welcoming atmosphere and environment inside, which doesn't have that cold clinical feel you can experience in other dental surgeries. Thanks & keep up the good work.
— Richard Bowers
T45827
Review left 5 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Richard for your lovely review. Always a pleasure seeing you and your family. Byways
Perfect job, on time, efficient
Perfect job, on time, efficient and no unnecessary waiting around. Exactly what it should be.
— Anonymous
Verified review (1540835)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Really please that you had a great visit with us
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
Great family appointment, practice looks amazing! Sam the practice manager is fun and really joyful all in all a great experience
I've just had my 6monthly check up with Maureen and krissy and Amita the whole team make you feel at ease when 'chained' to the chair. They all seem to no their stuff when it comes to teeth. ??? thanks again.
— Neil Malley
T45072
Review left 5 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you Neil for your lovely comments. We're so pleased the team has made your experience as pleasant as they can.
Review from Google
From start to finish polite, chatty and make you feel at ease, very good if your someone who isn't keen on dentists. Any questions regarding your teeth answered straight away and suggestions always given to improve your health.
Sent email and text few days in advance to remind you of appointment, will even call if you prefer.
Never had any problems or complaints with my trips to Byways 👍.
— Ian M
T45073
Review left 5 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much Ian for your review. Byways
Review from Google
Felt very safe in the current climate. All staff were great! Sam the Practice Manger was pleasant and very helpful. Keep up the great work Byways
The dental staff are excellent too!!! x
— Dil Malley
T45071
Review left 5 years ago
This review complies with Google's policies.
Recommended
The reason why I needed treatment was explained to me clearly and I agreed with the diagnosis given. The procedures spanning 2 sessions were carried pleasantly and painlessly and were successful. When a small problem arose, it was dealt with immediately. So I have no hesitation in recommending this Dental Service.
— Robert P
Verified review (1540124)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for the lovely review I will be sure to pass your comments over to the team
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
An unhurried and relaxed experience
An unhurried and relaxed experience. Calm, friendly, professional, and thorough and as always I appreciate being kept fully informed of my treatment options.
— Reg R
Verified review (1539890)
Review left 5 years ago
This review was collected via online systems.
Reply from Byways Dental Practice
Thank you for taking the time to leave a 5* review, Its always a pleasure to see you at the practice
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
The dental care was excellent
A charming practice with wonderful staff. The dental care was excellent - Pav is extremely knowledgeable, and he performed some tricky work meticulously and calmly, ably assisted by Krissy. Thank you both!
— Anonymous
Verified review (1539458)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Krissy & pav thank you for your kind words, Many thanks for taking the time to leave a review it means a lot to us at Byways.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Appointment
As always happy with the service.
— Michael H
Verified review (1539413)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately?
yes
Expert treatment
Easy car parking, the ambiance of waiting room and the friendly staff are a good prelude to the expert treatment always given.
— Barry W
Verified review (1539351)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for the review, I will make sure its passed over to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Recent experience
All excellent!!
— Nicholas H
Verified review (1538540)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for you 5* Review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
Top Quality.
— Mark B
Verified review (1538487)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Was lovely to see you at the practice and thanks for the review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Maury was lovely
Had a hygienist appointment with Maury, (hope I spelled your name right!), she seems drastically overqualified, but was kind, chatty, friendly and warm. She had a cancellation slot after my half hour appointment so cleaned my teeth and chatted away well for an hour. Been coming to Checkendon all my life, all good service and my teeth are well looked after.
— Anonymous
Verified review (1538209)
Review left 5 years ago
This review was collected via online systems.
Reply from Byways Dental Practice
What a lovely review!! thank you for taking the time to write this I will make sure your lovely words are passed on
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Highly recommended
Had an appointment with Amita to remove a tooth. Appointment on time and tooth taken out very quickly and pain free. As always Amita and her staff friendly and chatty. Highly recommended.
— Jonathon A
Verified review (1538190)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank for the review its always nice to see you at the practice
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Felt very Covid safe
Great to see them both again.
Excellent service as usual.
Felt very Covid safe.
— Sue C
Verified review (1537790)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
It was lovely to see you at the practice on your last visit. Thank you for your kind review
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
