Verified review (1531589)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Was this treatment paid for privately?
yes
Filling
Amita is a very caring, precise and thorough dentist - you feel like you're in safe hands.
— Sheila G
Verified review (1531540)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Excellent service, safe and quick
Excellent service, safe and quick, great dental hygiene appointment
— Jenny A
Verified review (1531468)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Very friendly atmosphere as always
Lovely chat with Sam and Krissy while booking our next appointment. Very friendly atmosphere as always, a very pleasant and professional experience.
— Jim A
Verified review (1530897)
Review left 5 years ago
This review was collected via QR code.
Reply from Byways Dental Practice
Lovely to see you, Thanks for the nice review
Overall, how was your experience of Byways Dental Practice? (tap on a rating)
Recent dental appointment
This person left a star rating but no comment.
— Anonymous
Verified review (1530787)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
The usual pleasant atmosphere of quiet efficient professional conduct.
The Covid precautions were very reassuring.
— Barry W
Verified review (1530774)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your nice review, The team goes above and beyond in these trying times to keep our patients safe
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Recent dental appointment
This person left a star rating but no comment.
— Victoria M
Verified review (1530473)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for taking the time to rate your recent Dental appointment with us
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Kind and thorough
Vicky is the best Hygienist I’ve ever experienced - she is kind and thorough! I always appreciate her friendly greetings but like that she concentrates!
— Kathy W
Verified review (1530284)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Hi Ms Woodhouse-Watts many thanks for your kind words I will make sure that Vicky is aware
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dentist check
My regular check went as smoothly as always everybody very friendly and welcoming. Covid means a little longer wait in the car park rather than in the waiting room but this is no problem.
— Hamish M
Verified review (1530263)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Hi Hamish thank you for taking the time to write a review, We are pleased that you are happy with our service
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
I have been visiting Byways for over a year to have Invisalign treatment and I am so impressed with the results. I also bring my children here, both Amita and Pavan are absolutely fantastic with the kids and make them feel relaxed. The whole team are very friendly. Always easy to park too. Highly recommend.
— A Google User
T40676
Review left 5 years ago
This review complies with Google's policies.
Recent Experience
Lovely lovely people as always. Makes coming to the dentist such a pleasant experience even while having treatments done.
— Anonymous
Verified review (1529760)
Review left 5 years ago
This review was collected via QR code.
Reply from Byways Dental Practice
Thank you for your kind words
Overall, how was your experience of Byways Dental Practice? (tap on a rating)
Review from Google
I have been going to Byways for many years and I am always impressed with the service. Everyone at the practice is super friendly and welcoming.
Over a year ago I decided to have some composite veneers fitted and they were extremely helpful in creating the look I wanted.
I am super happy with the results and would highly recommend this practice.
— Olivia Earley
T40172
Review left 5 years ago
This review complies with Google's policies.
Reply from Byways Dental Practice
Thank you so much for your lovely review Olivia. I don’t know how we missed responding to this. Byways
Very helpful and friendly
First appointment (just a check-up) for a while so had not met the receptionist or dentist before. Everyone was very helpful and friendly.
— Amanda M
Verified review (1528361)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Good Morning Ms Millin I'm pleased that you found the team helpful & friendly at Byways we strive to give all our patients a pleasant experience
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent
Excellent medical practice. We have been customers for very many years and it has reached a new high. Very friendly! So glad it has managed to keep going in difficult timres.
— Jennifer G
Verified review (1528263)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Good morning, thank you so much for the positive feedback. we are all working hard at Byways to ensure we are able to stay open and see all of our patients
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
This person left a star rating but no comment.
— Anonymous
Verified review (1528181)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately?
yes
Dental appointment
I saw Pavan to discuss what could be done with a tooth where the filling keeps coming out. He was extremely thorough in describing what my options were. I was very happy with how I was treated.
— David L
Verified review (1528024)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Hi thanks for the great feedback, Please do be back in touch if we can be of any further assistance to you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
Arrival at the practice was simple and straight forward, given the difficulties of ensuring safety for all, etc.
There was no waiting time, I moved from reception straight into the hygienist's room, the appointment was pleasant and efficient. Enjoyed it!
Pre and post appointment email reminders are useful and make for an easy way to interact with the practice without wasting the receptionist's time (too much).
— Michael J
Verified review (1528019)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Good Morning, Thank you for the lovely feedback as a a team we work very hard to keep patients and staff safe so thank you for the recognition.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Recent appointment
This person left a star rating but no comment.
— Graham M
Verified review (1527912)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Byways Dental Practice
This person left a star rating but no comment.
— Anonymous
Verified review (1527637)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
The usual excellent service
Despite the COVID restrictions the service was delivered in a friendly, polite and efficient manner. I felt very comfortable that everything was being done to protect me and deliver the usual excellent service.
— Anonymous
Verified review (1527628)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave your feedback, I will make sure that the team are aware.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
How satisfied are you with the outcome of your treatment?
