Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Highly recommend the practice

5 out of 5 stars
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Very good! Hygienist was amazingly gentle and very professional - no need to panic!
Amita is exceptionally friendly, welcoming and professional, as are all the staff.
Would highly recommend the practice.

— Gerry A

Verified review (1527428) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for your lovely feedback. I will make sure that the team gets to read it
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up

5 out of 5 stars
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This person left a star rating but no comment.

— Anonymous

Verified review (1526813) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Reaffixing a cap

5 out of 5 stars
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Speedy appointment even in these difficult times and so close to Christmas. All fixed. So helpful, considerate and professional.

— Martin K

Verified review (1526675) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Happy to help, Hope you had a great Christmas and wishing a Happy New Year
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always feel comfortable

5 out of 5 stars
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Clean friendly and efficient. Always feel comfortable there.

— Anonymous

Verified review (1526547) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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No comments

— Anonymous

Verified review (1526498) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good efficient service

5 out of 5 stars
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Once again good efficient service from all the team.

— John G

Verified review (1526308) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks, Wishing you a Very Merry Christmas
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist appointment

5 out of 5 stars
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Friendly, professional and thorough.

— Anonymous

Verified review (1526153) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent

5 out of 5 stars
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Very friendly, efficient service as always.

— Philip M

Verified review (1526025) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent, friendly and caring

5 out of 5 stars
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Excellent, friendly and caring service for my elderly mother.

— Anonymous

Verified review (1525440) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for your kind words.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

My latest check up and Hygienist

5 out of 5 stars
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Lovely team and I always feel well looked after.

— Paul A

Verified review (1525229) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Nice to read your feedback, Looking forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A good experience

4 out of 5 stars
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A good experience in all respects. I am nervous and particularly dislike oral injections, but found it all manageable owing to Pavan’s calm manner.

— Jane L

Verified review (1525158) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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This person left a star rating but no comment.

— Trevor D

Verified review (1524653) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the 5*.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Squeaky Clean!

5 out of 5 stars
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It's not every day you change your hygienist in the middle of a pandemic but I needn't have worried, Victoria Lewis was friendly, professional and I felt safe throughout. As it was my first appointment, Victoria performed a thorough assessment, providing detailed advice and demonstration on how to care for my teeth and what would be needed in the future. She carried out a deep clean that was careful and comfortable, and I wouldn't hesitate in recommending her to anyone looking for a new hygienist.

— Dion C

Verified review (1524461) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the 5* I will make sure Vick gets to read this
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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Very good precautions in place. Very efficient dental work and service all round. Well done to ALL the staff.

— Neil J

Verified review (1524360) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for you kind Feedback. Wishing You a Merry Christmas From all the Team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I was a little bit neverous because its been awhile since my last visit to the denist (a different denist), and I worried about one of my teeth. Amita was probably the most friendly denist ive meet, and the staff were very welcoming. Thank-you!

— Lee Allen

T35364 Review left 5 years ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Excellent service. Emergency appointment - seen quickly and appointment to resolve was quickly found.

— Anonymous

Verified review (1523676) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I was very impressed

5 out of 5 stars
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I was very impressed with my recent visit for a hygienist appointment. With all the Covid precautions in place I felt safe and well looked after. All the staff were helpful and courteous.

— Anonymous

Verified review (1523518) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Really nice to read this review! I will make sure the team are aware of you kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist

5 out of 5 stars
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Great to have Vicky again.
She is very kind and thoughtful knowing i can get quite nervous.
Feel very covid safe!

— Sue C

Verified review (1522349) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for your feedback I will make sure to pass this over to Vicky
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recommended to all

5 out of 5 stars
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Let’s face it, going to the dentist is never normally an experience to enjoy. But I’ve always had very good treatment here since I registered in May 2020. Great team and great surroundings. Recommended to all.

— Nick S

Verified review (1522329) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you so much for this great review! we have a meeting today and I will make sure I relay your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

On time, very easy

5 out of 5 stars
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Standard review meeting. On time, very easy and appointment went smoothly. As always the staff were very friendly and professional.

— Helen P

Verified review (1522124) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback its always lovely to see you
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes