Very good appointments with both hygienist and dentist. No treatment but checkup.
— Patricia J
Verified review (1522058)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks for taking the time to write a review, your feedback is appreciated
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
Entirely satisfied thank you.
— Anonymous
Verified review (1522022)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental appointment
Victoria was friendly, very professional and thorough. she gave good advice.
— Trefor L
Verified review (1521833)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks for your feedback. I will pass your comments onto Victoria
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Always great care and advice
I always get great care and advice from Amita, Victoria and their team. I also would add that I felt very safe in their offices with their extra measures during covid. Thanks!
— Anonymous
Verified review (1521600)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very happy with my treatment
I am classed as extremely vulnerable so I was a bit concerned about coming to the dentist. I should not have worried as I felt very safe. I had an appointment with a new hygienist Victoria and she was lovely and very thorough, then I had my appointment with Pavan everything was well. I left feeling very happy with my treatment.
— Freda B
Verified review (1521242)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for your lovely feedback, I will make sure the staff are aware of your kind words.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Friendly, punctual and thorough
Victoria was as always friendly, punctual and thorough. I appreciate the attention to detail looking after and improving the condition of my gums. The interdent brushes work well and are in daily use!
— Anonymous
Verified review (1521008)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Keep up the good work :0)
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Thoroughly professional and friendly approach
I wonder if you would be so kind as to pass on my thanks to Amita for the thoroughly professional and friendly approach she took at my appointment today. She made me feel totally at ease and explained in the most effective way, what would happen throughout the procedure as well as what care to take afterwards. I cannot recommend her highly enough.
— Ralph
Verified review (1520179)
Review left 5 years ago
This review was collected via testimonial.
Reply from Byways Dental Practice
Hi Ralph I have passed on kind words to both Amita and the rest of the team.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
Hygienist appointment
Good visit with the hygienist.
She did an excellent job, very professional and offered some useful advice.
Would definitely be happy to visit again.
— Julia H
Verified review (1519837)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for the feedback and we look forward to seeing you back with us soon x
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
Excellent service- in every way.
— Anonymous
Verified review (1519187)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Many thanks for your kind word!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Emergency Treatment
I was able to be seen on the morning I called and received prompt first class treatment. As always everyone was friendly and efficient.
— Alan C
Verified review (1518287)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for the feedback. Its always a pleasure to see you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Byways Dental Practice
Everything was excellent.
— Anonymous
Verified review (1518234)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Lovely feedback.... Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied were you that the treatment costs were explained to you?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
My son had a toothache over the weekend and after contacting many dentist unsuccessfully Byways kindly accommodated us at short notice. We were very impressed by the cleanliness and excellent standards of service and care and would highly recommend them.Thank you Amita and team.
— S Varma
T30508
Review left 5 years ago
This review complies with Google's policies.
Another emergency
A filling had come out. Saw Amita who was excellent in replacing it instantly. A great practice.
— David L
Verified review (1517133)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you for taking the time to leave us feedback. It's always nice to hear from our patients.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Made me feel comfortable
I have been very happy with the service for all the work I've had recently. Staff are very friendly, helpful, informative and made me feel comfortable. I'm so much happier with my teeth now and I'm glad I got the work done at Byways! I have zero complaints and will definitely use Byways again in the future, thank you.
— Mark H
Verified review (1516809)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Hi Mark, Thanks you for the great feedback I will make sure that the staff are informed of your kind words. We look forward to seeing you in the near future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Excellent treatment
Excellent treatment as always with very good Covid precautions in place.
— Reginald R
Verified review (1515946)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thanks for the great feedback. Looking forward to seeing you again soon
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Filling replacement
An old filling needed to be replaced and extended due to the tooth also having a small crack. The procedure went really well, and was performed with great care. The check in process is very efficient, with plenty of posters around to remind of the distancing and sanitisation measures.
— Philip S
Verified review (1515902)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Great to hear the treatment went well!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Review from Google
A very pleasant dental experience with very trouble free parking
— Iain Macnair
T35365
Review left 5 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Mary Arkinstall
T35367
Review left 5 years ago
This review complies with Google's policies.
Very good, all the staff are lovely
Very good, all the staff are lovely. what an asset Vicky is completely professional but with a great sense of humour . Pavan and Ameeta keep doing what you are doing it is much appreciated in these dreadful times.
— Anonymous
Verified review (1514779)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Byways Dental Practice
Thank you so much for your lovely feedback. I will make sure that the team are aware of the message.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dentistry work
Pav and his team are wonderful, I came in after far too long and my teeth in a bad way, I was never made to feel guilty for neglecting my teeth and Pav worked through my teeth in sections getting them back to a healthy state.
I would have no hesitation in recommending Byways Dental Practice.
— Lucy A
Verified review (1514494)
Review left 5 years ago
This review was collected via online systems.
Reply from Byways Dental Practice
Its great to have you back to the practice! And thank you for the positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
