Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

My experience

5 out of 5 stars
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Very good as always.

— Anonymous

Verified review (2323102) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars
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All good, no issues.

— Neil A

Verified review (2321255) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy experience

5 out of 5 stars
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Very happy with both appointments today. Also appreciate telephone call warning me of road closure so I left home earlier than I would have done.

— Anonymous

Verified review (2319704) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful experience

5 out of 5 stars
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The hygienist was really helpful in answering my questions about my teeth and how to keep my teeth as healthy as possible.

— Anonymous

Verified review (2319230) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always excellent service

5 out of 5 stars
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I have always had excellent service from Byways.

— Anonymous

Verified review (2319078) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My dentist is delightfully friendly

5 out of 5 stars
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This is a well run practice and my dentist is delightfully friendly and genuinely cares about my dental issues.

— Anonymous

Verified review (2317034) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Excellent treatment as always. A very friendly and helpful team.

— Susan M

Verified review (2316816) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always.

— Alan C

Verified review (2315616) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As ever, Amita takes great pride and care in her treatments which works for me!

Many thanks Byways for your kind and professional help.

— Sheila Gaudoin

T337993 Review left 7 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review Sheila. Im glad we were able to help you. Byways.

Friendly and professional

5 out of 5 stars
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All staff friendly and professional.

— Anonymous

Verified review (2314723) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommend Byways to everyone

5 out of 5 stars
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I am treated with respect and know I can ask questions without feeling I am a nuisance. I would recommend Byways to everyone.

— Anonymous

Verified review (2314578) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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An excellent service.

— Stuart Mckay

T337579 Review left 7 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review. Byways

Byways Dental Practice

5 out of 5 stars
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I have been using Byways for many years now, going back even before Pavel look over. I have never been disappointed by the service, which remains efficient and friendly.

— Nick

Verified review (2313407) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything is explained well

5 out of 5 stars
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I have always found the staff helpful and friendly. Everything is explained well. Very professional service.

— Marianne M

Verified review (2312995) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had an appointment with your new periodontist yesterday, 23rd, Shekha. My appointment only lasted 15 mins and I do feel that £130 is a little excessive. I appreciate it is a private appointment, but my previous appointments with Sabina were far more thorough, she explained in more detail how my teeth were improving. I am however pleased that she is happy for me to see Lauren and Kiru, and I trust them to make sure I am doing all I can to improve my dental care. I am really happy with your dental practice and the progress I have made over the last year.

— Rachel Brownlow

T335111 Review left 7 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had a wonderful experience at this dental practice! The care was incredibly professional from start to finish, and the dentist was both caring and patient, taking the time to explain everything clearly and make me feel completely at ease. The practice itself is picturesque and beautiful — it instantly puts you in a calm, welcoming mood. I couldn’t be happier with my visit and highly recommend this lovely dental team!

— Davinder Toor

T334952 Review left 7 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Davinder for your lovely review. Hope to see you again. Byways.

Very effective

5 out of 5 stars
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Very effective, good advice, professional.

— Anonymous

Verified review (2309181) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Since I started returning for various treatments, I've seen such wonderful improvements in my dental health. Jenna and her team always make me feel so comfortable, caring, and warmly welcomed, which really boosts my spirits. A follow-up showed me that each visit and treatment is given with great care and attention.

— rlmk

T334499 Review left 7 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your lovely review. Byways.

Care and attention

5 out of 5 stars
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Very good service. I had a good clean up of my teeth with care and attention.

— Neil J

Verified review (2307400) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic service as usual. Great dental practice and highly recommend.

— kevin john

T333156 Review left 7 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your kind review. Byways.