Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

So kind and thoughtful

5 out of 5 stars
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Very impressed with how they treated my 90 yr old mother who is deaf. So kind and thoughtful throughout and very understanding of her distress at having 2 teeth out.

— Anonymous

Verified review (1513453) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Its always a pleasure to treat your mum. Thank you for your kind words I will make sure the team are aware of your feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Felt very safe and organised

5 out of 5 stars
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Felt very safe and organised.
Good service.

— Anonymous

Verified review (1513290) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recommend Byways

5 out of 5 stars
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Recommend Byways.
They are professional and knowledgeable.
Hygienist is equally good.
Entire family goes here.

— Anonymous

Verified review (1512654) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up for elderly father

5 out of 5 stars
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We were able to make an appointment promptly. The receptionist, dental nurse and dentist were so kind and reassuring to my 90 year old dad and I. A worrying prospect turned into a positive experience.

— Anonymous

Verified review (1512388) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Truly fantastic service from total professionals

5 out of 5 stars
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I visited my local dentist in Biddulph twice last week to have 2 wisdom teeth removed.
The first dentist tried for an hour but couldn’t remove either of them. The second dentist managed to remove one after an hour.
As we are staying in Henley on Thames I contacted Byways Dental Practice to see if they could remove the troublesome tooth.
Absolutely unbelievable !!!! After initial preparation the lady dentist (all 6 stone of her) removed the tooth in about 3 minutes.
I could not believe it. If you need a dentist Byways are the people.
In future when I need a dentist I will be travelling the 168 mile to visit them.

— Roger W

Verified review (1512377) Review left 5 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

We hope you are home safe and well. Thanks for the lovely feedback and don't forget to come back for your checkup the next time you are visiting.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I live in North Staffordshire but am at this moment on holiday in Henley on Thames.
I visited my own dentist in Biddulph on two occasions a week ago to have two wisdom teeth extracted.
The first time the dentist was unable to remove the teeth. The second time a different dentist managed to remove one of them after an hour of trying.
As we are in Henley for a three weeks I needed to get the other one removed. I contacted Byways Dental Practice, explained the position and booked an appointment for the following day.
Truly unbelievable !!!!
After the preparation the lady dentist extracted the troublesome tooth within five minutes.
Fantastic unbelievable service from the most talented dentists that I’ve ever been to.

— Roger Williams

T35368 Review left 5 years ago
This review complies with Google's policies.

Byways Dental Practice

5 out of 5 stars
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I really feel they all do everything they can to keep your mouth and teeth as healthy as possible.

— Min M

Verified review (1512356) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I am delighted with the service

5 out of 5 stars
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I am delighted with the service and treatment I receive from my dentist. I feel I have an excellent dentist looking after my teeth now who I completely trust.

— Tracy M

Verified review (1512249) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A pleasant experience

5 out of 5 stars
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As always the staff, the treatment and the whole experience was professional, friendly and even though its the Dentist it was a pleasant experience. Thank you.

— Mark B

Verified review (1512212) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Byways Dental Practice

5 out of 5 stars
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Very professionally managed.

— Sheila B

Verified review (1512163) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

FIlling

5 out of 5 stars
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Excellent service, prompt, very efficient and friendly.

— Alan C

Verified review (1511979) Review left 5 years ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the feedback I will pass it onto the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up

5 out of 5 stars
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Very satisfactory, no waiting time so was a very productive yet quick experience. Lovely staff was very well looked after.

— Anonymous

Verified review (1511704) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Efficient, friendly and professional

5 out of 5 stars
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I'm very happy with the practice. The dentist was very kind and professional and the hygienist is simply brilliant.

— Rose W

Verified review (1511562) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very safe, clear information

5 out of 5 stars
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Very friendly staff, very safe, clear information.

— Raymond B

Verified review (1511544) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I've been really impressed since I joined this practice 3 years ago - a really friendly and helpful team. I've just completed a course of Invisalign - which I was initially apprehensive about - but I am so glad I went for it. Amita was there every step of the way and it's made such a difference to my bite and my smile! I would highly recommend.

— Victoria Love

T35369 Review left 5 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Victoria for your kind review. Byways

Recent appointment

4 out of 5 stars
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As usual very professional.

— Anonymous

Verified review (1511365) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Always impressed by the team at Byways who I have been a patient of for many years. I'm a bit of a dentist-phobe so their approach and reassurance is appreciated.

— Gary Blissett

T35370 Review left 5 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your kind review Gary. Glad we are still maintaining high standards for you. Byways

Very well organised

5 out of 5 stars
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Very well organised.
Routine hand washing for patients and masks into premises.
Fitting and checking of new top teeth guard no problem.
Felt confident about cleanliness and staff's competence.

— Christine M

Verified review (1510922) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent treatment

4 out of 5 stars
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Excellent treatment by Rebecca, followed by incisive and helpful advice on keeping my teeth and gums healthy.

— Nicholas T

Verified review (1510818) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent appointment

4 out of 5 stars
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Due to building work going on rather noisy, but dental checkup ok.
Would rather be told yes or no for treatment as l have a chipped tooth and up to me if l want treatment or not.

— Anonymous

Verified review (1510814) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes