Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

This is an excellent Practice for the nervous patient!

5 out of 5 stars
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I highly recommend this Practice - as a 50's child undergoing some horrendous treatment I remain pretty fearful of the Dentist's chair. But Pavan, Amita, Raman and their Hygienists Vicky and Helen are highly skilled but for me, as importantly caring and calming. Their Administrative team also deserves an accolade never inflexible nor bureaucratic - friendly and efficient.

— Anonymous

Verified review (1472175) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Hi, thankyou so much for the positive feedback and also recognising the whole team. They all work really hard to make the experience at pleasant as possible.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist at Byways

5 out of 5 stars
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The work was done efficiently and with consideration.

— Stella K

Verified review (1472161) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

thankyou, we look forward to seeing you again soon
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Preliminary orthodontic treatment

5 out of 5 stars
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Good professional practice.

— Anonymous

Verified review (1471984) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

thankyou for the positive feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— James Taylor

T30516 Review left 6 years ago
This review complies with Google's policies.

Very professional and painless experience

5 out of 5 stars
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As always, a very professional and painless experience at Byways. Everything running efficiently, with friendly staff all around. Couldn't ask for a better trip to the dentist!

— Jim A

Verified review (1468395) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thankyou for the positive feedback, we aim to be painless as possible
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very efficient, friendly and courteous

5 out of 5 stars
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I saw the hygienist and the dentist and both very efficient, friendly and courteous. I pleased to be seen on time.

— Jill H

Verified review (1467971) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thankyou for the positive feedback. It’s not always possible but we do try and stay on time
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

An excellent service

5 out of 5 stars
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An excellent service provided by Victoria, who in my opinion is a highly professional hygienist. Thank you.

— John G

Verified review (1466785) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you so much for your response. Your comments will be passed onto Vicky. Even though she has only been with us for a short while she has become an integral part of our team.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up

5 out of 5 stars
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Always feel welcome and at ease when visiting.

— Anonymous

Verified review (1466379) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you so much for your response, glad you are made to feel welcome whenever you visit. See you again soon.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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Very professional, good atmosphere in both surgery and waiting areas.

— Mike D

Verified review (1466191) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you so much for your response, we always try and ensure a good atmosphere is felt throughout the practice and team.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very thorough but gentle

5 out of 5 stars
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Very thorough but gentle and felt at ease throughout.

— Holly U

Verified review (1465413) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you so much for your kind review.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— MonicaJohn Pallier

T35374 Review left 6 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The Dentist , the assistants , and the receptionist, are very kind and friendly and l always feel relaxed!
And the treatment get is brilliant!

— Ellen McDowell

T35375 Review left 6 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your kind feedback. We always try and make everyone's experience special and relaxing. Hope to see you again soon

Review from Google

5 out of 5 stars
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Always amazing, accommodating and offer a great service. Thank you and happy new year to all the team at Byways

— Paul Meakin

T30521 Review left 6 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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Normally a very good and welcoming practice, recently changed ownership and i feel the service is still of good quality, however the advice should be taken with a pinch of salt - I was offered some particularly expensive treatment with the pressuring phrases "i would not be concerned if you were 75 years old, but at the moment i am" and "you will just have the nubs of your teeth in 15 years". Obviously for a person with no past issues and keeps dental hygiene at a high standard, this was quite shocking. Follow up 2nd opinions concluded that there is no cause for concern.

— Christopher North

T35376 Review left 6 years ago
This review complies with Google's policies.

Helen is the best hygienist ever

4 out of 5 stars
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Helen is the best hygenist ever!

— Anonymous

Verified review (1463236) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you, Helen will be pleased to hear the feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— zak stewart

T35377 Review left 6 years ago
This review complies with Google's policies.

Lovely people

5 out of 5 stars
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Excellent service and lovely people.

— Susan U

Verified review (1460387) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Emily Hines

T30524 Review left 6 years ago
This review complies with Google's policies.

Byways Dental Practice

4 out of 5 stars
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Very satisfied with the treatment received.

— Anonymous

Verified review (1456388) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback it is important to us - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always an excellent service

5 out of 5 stars
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Always an excellent service. Very professional and friendly.
Thank you.

— Anonymous

Verified review (1455305) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes