Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Really great experience. I got my times wrong and they manage to still see me. Would strongly recommend Byways.

— Sam Warren

T35385 Review left 6 years ago
This review complies with Google's policies.

Childrens first check up

5 out of 5 stars
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I took my children for their first proper check up and Anita couldn't have been better. I've had treatment for me as well and everyone I've seen has been lovely and professional.

— Anonymous

Verified review (1415137) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately? no

Byways Dental Practice

5 out of 5 stars
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Receptionist, Dentist and Hygienist care are all excellent.

— Anonymous

Verified review (1414502) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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Only point of contention is new policy of requiring money in advance for next appointment. A business practice to which I highly object.

— Tim C

Verified review (1413970) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback

We have had to change our policy regarding advanced payments, just in the month of February this year we had 12 missed appointments which could have been offered to our dental emergencies, after implementing advanced payments this has dramatically fallen, please note these payments are not for all appointments, please ask reception for details
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Neither likely nor unlikely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I was very impressed

5 out of 5 stars
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This was my second only visit to Byways and I was very impressed.

— Hamish M

Verified review (1413940) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent explanation

5 out of 5 stars
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Excellent explanation of treatment advised.

— Judith M

Verified review (1413502) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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I've been to several hygienists over the years and I consider Victoria Lewis to be the best hygienist that I've ever had treatment from.

— John M

Verified review (1413445) Review left 6 years ago
This review was collected via testimonial.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Appointment At Byways Dental Practice

5 out of 5 stars
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Thank you, very good.

— Helena F

Verified review (1413414) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Kids checkups

5 out of 5 stars
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Annual check ups carried out. Thorough and friendly. Kids happy to attend each time.

— Carla V

Verified review (1413332) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately? yes

Family friendly practice

5 out of 5 stars
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Family friendly practice that always has time to help.

— Carla T

Verified review (1413276) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your lovely feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent Dental Practice

5 out of 5 stars
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Thank you to Byways Dental Practice for seeing me urgently and helping so kindly and professionally.

— Anonymous

Verified review (1413223) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your very kind feedback - - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Satisfied Custoner

5 out of 5 stars
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Great dentist practice. Very friendly and helpful, I wouldn't hesitate to recommend.

— Sophie B

Verified review (1412779) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for such positive feedback - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service and advice

5 out of 5 stars
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I saw both dentist and hygienist for check ups and received excellent service and advice from both. Hygienist very friendly and helpful.

— Anonymous

Verified review (1412633) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback it is important to us - The byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

First class expertise

5 out of 5 stars
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Everyone is always very friendly and helpful. The expertise of the Dentist is first class.

— Roger C

Verified review (1410996) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, I will make sure this is passed on to the team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very satisfied

5 out of 5 stars
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I am very satisfied with my treatment.

— Anonymous

Verified review (1410930) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Don't know
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

No pressure, friendly practice

5 out of 5 stars
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I saw Pavan for a check-up and the hygienist Vicky. Both were friendly and reassuring. The facilities are clean and new and the general atmosphere is calm and relaxed.

— Ian N

Verified review (1410816) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, we will be sure to pass this on to Pavan and Vicky - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good explanation of options

5 out of 5 stars
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Good explanation of options. Friendly manner.

— K S

Verified review (1410803) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

4 out of 5 stars
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Attended following a crown cap coming off that had been fitted a year before. Cap came off just before a week's holiday abroad, on the Saturday before heading off on the Monday. I booked a visit for the Wednesday of my return from holiday when the cap was stuck back on.

— Anonymous

Verified review (1410236) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback - The Byways team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Check up

5 out of 5 stars
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Very friendly staff.

— Anonymous

Verified review (1410043) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is important to us - The Byways Team
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I was suffering from tooth ache and with my own dentist being a 3hr round trip away was grateful to find Amita at Byways could see me within a couple of hours of my call. Amita was brilliant, I wouldn't hesitate to recommend.

— Hannah Oakley

T35386 Review left 6 years ago
This review complies with Google's policies.