Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Lovely and friendly

5 out of 5 stars
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My appointment was with Vicky. Excellent service and a lovely friendly person.

— Philip M

Verified review (1399304) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Byways are always happy to hear good feedback, thank you for spending the time to send it
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Prompt and efficient

4 out of 5 stars
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Seen promptly and efficiently.

— Anonymous

Verified review (1397571) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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My hygiene appointment was very prompt and very efficient. Vickie’s advice was very clear and welcome as the health of my teeth is very important to me.

— Christine C

Verified review (1397210) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, we are glad you had a good experience
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Quick check

5 out of 5 stars
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Quick and efficient.

— Anonymous

Verified review (1395842) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly and professional

5 out of 5 stars
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All the staff are friendly and professional.

— Anonymous

Verified review (1395532) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Appointment At Byways Dental Practice

5 out of 5 stars
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All good.

— Thomas R

Verified review (1393734) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always cheerful and helps me relax

5 out of 5 stars
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As usual, a quality clean from the hygienist followed by routine examination by dentist. The dentist is always able to discuss any concerns I have and give advice when necessary. She is very cheerful and helps me relax!

— Anonymous

Verified review (1393254) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback it is important to us.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very pleasant and helpful

4 out of 5 stars
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Everyone very pleasant and helpful.

— Victoria M

Verified review (1393168) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your positive feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

New hygienist is very good

5 out of 5 stars
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Great, friendly service. The new hygienist is really good, gentle but thorough.

— Sue K

Verified review (1392850) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you, your feedback is important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jim Ashworth

T35373 Review left 6 years ago
This review complies with Google's policies.

Good service and advice

4 out of 5 stars
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Good service and manner

— Sara S

Verified review (1392196) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
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Professional service.

— Suzanne B

Verified review (1391490) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is very important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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I and my children have been using this dental surgery for decades. With a recent change of management I wondered what changes to service there might be. They still have the same friendly and helpful staff, provide great service and have added some new tech that provides greater transparency and clarity around what’s being done in your mouth. What’s not to like.

— Lucy I

T35389 Review left 6 years ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much for your lovely review.

Cannot praise highly enough

5 out of 5 stars
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I had two emergency treatments in a four day period. I had no difficulty getting appointments and my treatment was of the highest order. Both the dentists I saw treated me conscientiously and with courtesy. The receptionists too were kind and courteous. I cannot praise the way I was treated highly enough.

— David L

Verified review (1390235) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

That is very good to hear, we pride ourselves in good customer service
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely unlikely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Treated so well by Amita

5 out of 5 stars
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As always, I could not have been better treated by Amita. Everything about my future treatment was explained and discussed.

— Jennifer G

Verified review (1388544) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

We are glad you found your appointment informative, it is always nice to get such positive feedback.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service at Byways Dental Practice

5 out of 5 stars
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Excellent service. I was seen in a couple of days from crown coming loose because of large cavity underneath. Referred by Pavan to Raman as it was a difficult extraction. Got a cancellation 2 weeks later and had the extraction yesterday. Raman excellent and explained everything well. I was obviously nervous about it but can honestly say it didn't hurt at all in spite of the very long time it took to get all pieces of tooth and root out. He also used a suture. So far so good. Haven't needed pain killers. Currently on mashed baby food and saltwater rinses. Re recommending one patient, would recommend my husband but he is too scared!! No doubt will come if he ever gets toothache.

— Anonymous

Verified review (1388256) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, We are glad you had a positive experience and we will pass on your comments to Raman.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Good service, clear explanations

5 out of 5 stars
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Friendly, professional staff providing good service, clear explanations and treatment plan.

— Martin S

Verified review (1387277) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is important to us so we can continue to give good service
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately? no

Byways Dental Practice

5 out of 5 stars
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Professional and as expected.

— Janet C

Verified review (1387258) Review left 6 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

New crown

5 out of 5 stars
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I had anew crown fitted the temporary one didn't work as they wanted to keep as much of the original tooth as possible. They tried hard but the new crown is fine.

— Graham M

Verified review (1384446) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Don't know
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Clean and competent

5 out of 5 stars
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Surgery always clean and tidy and the equipment is modern.

— Anonymous

Verified review (1381986) Review left 7 years ago
This review was collected via postage-paid feedback card.

Reply from Byways Dental Practice

Your feedback is important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no