Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Hygienist is most helpful

5 out of 5 stars
workingfeedback logo
It is very close to where I live and the Hygienist is most helpful as is the dentist in respect of hints for better care of ones teeth.

— Anonymous

Verified review (1381743) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback it is very important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always been happy

5 out of 5 stars
workingfeedback logo
I have always been happy with Pav.

— Allison D

Verified review (1380923) Review left 7 years ago
This review was collected via postage-paid feedback card.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Courteous, efficient and informative

4 out of 5 stars
workingfeedback logo
Check up and hygienist appointment. Service was courteous, efficient and informative.

— Anonymous

Verified review (1379770) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is very important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service and very professional

5 out of 5 stars
workingfeedback logo
Fantastic dentist .Has looked after my teeth for many years . The service and friendliness is outstanding. Always very professional in all they do.The hygienist is amazing and caring as well and did not hurt at all

— Allison D

Verified review (1379767) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, we are glad you are happy with Byways
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
google logo
Very friendly service! Really eased my mind and talked me through my treatment plan. Definitely recommend.

— Andrea Finlay

T35390 Review left 7 years ago
This review complies with Google's policies.

It was a very good experience

5 out of 5 stars
workingfeedback logo
It was a very good experience, the service both on reception and from the nurse was excellent, no complaints at all. Thank you.

— Sara S

Verified review (1379073) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback we are glad you had such a positive experience.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
workingfeedback logo
Very friendly, makes you feel at ease.

— Aideen M

Verified review (1378943) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your positive feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Lovely dentist

5 out of 5 stars
workingfeedback logo
Lots of detail, warming character and friendly.

— Andrea F

Verified review (1378772) Review left 7 years ago
This review was collected via postage-paid feedback card.

Reply from Byways Dental Practice

Thank you for your positive feedback, it is very important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

3 out of 5 stars
workingfeedback logo
Some people may think being charged £40 for a 5-10 minutes conversation to recommend a hygienist and discuss redoing fillings is OTT

— Thomas R

Verified review (1378737) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

4 out of 5 stars
workingfeedback logo
General check up. Disappointing I couldn’t see hygienists due to unexpected absence, but couldn’t be helped

— Anonymous

Verified review (1378497) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

We are sorry for your disappointment regarding the absence of our hygienist, unfortunately sometimes these things can not be avoided.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great, friendly, efficient service

5 out of 5 stars
workingfeedback logo
Great, friendly, efficient service from Dentist and Hygienist.

— Natalie D

Verified review (1378139) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you that is good to hear
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always attentive to my fears

5 out of 5 stars
workingfeedback logo
Very good - always attentive to my fears!
Treated like a friend, which is very reassuring.
Very kind and considerate.

— Gerry A

Verified review (1378119) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, it is always nice to hear such a response
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

My mouth is feeling great

5 out of 5 stars
workingfeedback logo
I've just had my regular combined treatments split into 3 hygienist and 1 dental per year in order to get my gum health back up to scratch. Feel that this is a sensible approach and after yesterdays first hygiene only exam my mouth is feeling great. Helen always does a thorough and professional job and has given some tips on the additional flossing I'll need to take some of the puffiness out of the gums at present.

— Matthew R

Verified review (1377669) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your positive feedback, it is very important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely unlikely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

4 out of 5 stars
workingfeedback logo
A relaxed professional consultation.

— Martyn C

Verified review (1377262) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
workingfeedback logo
A very very caring dentist and practice.

— John B

Verified review (1377038) Review left 7 years ago
This review was collected via postage-paid feedback card.

Reply from Byways Dental Practice

Thank you for your positive feedback
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
google logo
Extremely friendly and very good advice all round.
Good experience with composite fillings including some follow up for small adjustments.
Very good Hygienist services also.

— Richard Jarvis

T35384 Review left 7 years ago
This review complies with Google's policies.

Carefully explained and discussed

5 out of 5 stars
workingfeedback logo
Lovely professional staff in a very relaxed atmosphere. All aspects of the treatment were carefully explained.

— Anonymous

Verified review (1375218) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your lovely review, your feedback is important to us
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist is a credit to the practice

5 out of 5 stars
workingfeedback logo
My recent appointment included a check-up, repair to a previous treatment and a Hygienist appointment. The dentist suggested a good solution for the repair and I'm very pleased with the result. It was my first appointment with the Hygienist since she was employed. I think she is a good fit for the surgery and did a fantastic job.

— James S James S works at 2Heads as Executive Director

Verified review (1374012) Review left 7 years ago
This review was collected via online systems.

Reply from Byways Dental Practice

Thank you for your feedback, we are very pleased to hear that you had a good experience.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Byways Dental Practice

5 out of 5 stars
workingfeedback logo
I am very happy with the treatment and advice I receive at Byways. I would certainly recommend Byways to anybody looking for a dentist in this area.

— Alan L

Verified review (1373675) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Constructive advice and a great manner

5 out of 5 stars
workingfeedback logo
Professional yet friendly. Constructive advice and a great manner for someone nervous of dentists. Good teamwork from receptionists too. Vicky was exceptionally thorough!

— Kathy W

Verified review (1373622) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes