Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

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Latest Reviews by Working Feedback

Very kind

4 out of 5 stars
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Very pleased with the treatment of the hygienist and the dental nurse.
They were both very kind to me.

— Patricia A

Verified review (2184130) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Nice to read your feedback Patricia, I will be sure to pass it onto the hygiene team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other

A very good experience

5 out of 5 stars
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I have had a very good experience with my treatment today.
I am particularly anxious about going to the dentist but Lauren was wonderful.

— Sandra D

Verified review (2181563) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Lauren thanks you for your lovely feedback Mrs Dennett
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Fantastic

5 out of 5 stars
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Fantastic service - as always

— Anonymous

Verified review (2181154) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many Thanks for taking the time to leave us Feedback
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good as always.

— Philip M

Verified review (2179941) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the 5* review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The consultation was welcoming, relaxing, friendly and professional.

— Tony Eldridge

T323952 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Tony for your lovely review. Hope to see you soon. Byways.

Byways Dental Practice

5 out of 5 stars
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I was given all the information regarding my treatment properly and explained what it all involves

— Suresh G

Verified review (2174204) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the lovely feedback Mrs Gogna, its always a pleasure to see you at the practice
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Review from Google

5 out of 5 stars
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I absolutely love this practice! I attended today as an emergency due to swollen face. I had an inspection of the site, an X-ray and prescription for the infection, all within my amazing, gentle and respectful appointment!
Honestly, I couldn’t recommend this dentist more (especially as a nervous patient)!!

— Teresa Parfitt

T323962 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Teresa for your lovely review. See you soon. Byways

Professional attention

5 out of 5 stars
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I had the usual professional attention that I have come to expect from this dental practice.

— Jane P

Verified review (2167827) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the lovely feedback Jane, its always a pleasure to see you at the practice
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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As usual Amita and her team gave really good advice and a friendly, professional manner

— Graham M

Verified review (2166391) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thank you for the 5* review Graham, its always lovely to see you at the practice
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I am extremely happy with the service at Byways

5 out of 5 stars
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I am extremely happy with the service at Byways, I am seeing the dentist, hygienist, and periodontist who are all working together to give me the best treatment. They are completely honest and straight-talking about what needs to be done, which I really appreciate.

— Anonymous

Verified review (2159024) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Many thanks for the great 5* review, I will be sure to pass it onto the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic care

5 out of 5 stars
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Fantastic care for my whole family, we felt safe and reassured.

— Victoria F

Verified review (2157441) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

Thanks for the review Victoria
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An understanding dentist

5 out of 5 stars
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As a long-time nervous dental visitor, I was apprehensive about this visit - my first to a dentist for too long, but necessary due to an urgent issue. I came out much more relaxed - set in a charming location, the atmosphere at the practice is very professional and yet relaxed, with friendly and helpful receptionists and a very helpful and understanding dentist (Amita) and her assistant.

— John B

Verified review (2156722) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Very good

— Anonymous

Verified review (2156660) Review left 1 year ago
This review was collected via email feedback service.

Reply from Byways Dental Practice

It was an absolute pleasure to see you Mr Bennett, Thank you so much for a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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A professional and friendly service, without undue pressure to agree to additional treatments.

— Anonymous

Verified review (2156351) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained the treatment options

5 out of 5 stars
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Pavan explained the treatment options in great detail to me and was very clear and I felt supported and confident and able to make an informed choice. The treatment itself was performed with efficiency and care and I felt well looked after and safe. Thank you.

— Anonymous

Verified review (2154504) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Always a friendly and professional visit, thanks so much

— Anonymous

Verified review (2153285) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thanks for fitting me in

5 out of 5 stars
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Great service, very efficient and thanks for fitting me in today

— Sian H

Verified review (2152953) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Byways Dental Practice

5 out of 5 stars
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This practice excels at making people feel at ease.

— Jennifer K

Verified review (2152905) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As usual my experience at Byways was the best. Especially when you are having some work done that is not very pleasant, the team all make it so much nicer. Lovely friendly and welcoming which makes the experience so much better. I highly recommend Byways as being the best dentist practice you can find.

— Emma Bisdee

T323967 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Emma for your lovely review. Byways

Review from Google

5 out of 5 stars
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Amita was very professional with the extraction of my tooth. I have had no pain and she has checked the healing process and is very happy with the result.

Thank you very much

— Juliet Watson

T323969 Review left 1 year ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Dear Juliet thank you very much for the kind review. Byways