T412480
Review left 1 month ago
This review complies with Google's policies.
Reply from Ellesmere Port Dental Practice
We appreciate your kind words! It's always our goal to provide excellent service at Ellesmere Port Dental Practice, and we’re glad you enjoyed it.
Recent appointment
Check up
— Heather L
Verified review (2426080)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Appointment
Okay, just waiting times was 10mins over
— Anonymous
Verified review (2426031)
Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
N/A
Review from Google
Service with a smile 😁
— John Clague
T411506
Review left 1 month ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Jane Whitehouse
T411291
Review left 1 month ago
This review complies with Google's policies.
Reply from Ellesmere Port Dental Practice
Thank you for your 4-star review! We're glad to hear you had a positive experience at Ellesmere Port Dental Practice. Your feedback is important to us, and we strive to provide the best care possible. If there's anything we can do to make your next visit even better, please let us know!
Review from Google
First time at Ellesmere Port Dental today, very impressed with all the staff, reception really helpful. Dentist i seen, was absolutely lovely, honest and i could tell her priority was my dental health and taking care of that- thank you!
— Melanie Lacey
T411292
Review left 1 month ago
This review complies with Google's policies.
Good
It was good as always
— Paul E
Verified review (2424738)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Check up
— Richard A
Verified review (2424401)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Excellent all round experience.
— Anonymous
Verified review (2423577)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Always very professional with myself and children
Always explain what they will be doing and check i understand
— Sally Anderson
T410311
Review left 1 month ago
This review complies with Google's policies.
Review from Google
Excellent service also very helpful .
— Lilian Gilmartin
T410312
Review left 1 month ago
This review complies with Google's policies.
Review from Google
Went for a routine check up. Filled in questionnaire online prior to appointment so very little waiting time before seeing the dentist. Very friendly and helpful staff.
Following the check up my teeth were cleaned there and then without need to see separate appointment. Dentist was really professional and explained everything that she was going to do. I even had an X-ray. It is the least painful visit to the dentist I have had for a long time.
— Bernard Flood
T409452
Review left 1 month ago
This review complies with Google's policies.
Great service, good advice
Great service, good advice given, lovely staff.
— Terry S
Verified review (2421350)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Explained each step
The service and attention I received from staff was of top quality. Mr Bryce explained each step. I cannot praise his service enough
— Diane F
Verified review (2420160)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Excellent service
Neil Bryce is my dentist, always gives excellent service. Receptionists come across as being very friendly. Would not change anything.
— Susan T
Verified review (2418034)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
First class
First class service, no problems
— Anonymous
Verified review (2417962)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Excellent as usual
My appointment was excellent as usual, both Natalie and her assistant were very professional and very happy and make you feel at ease, and the receptionists were very pleasant and always friendly and helpful, so thank you all at the practice
— Peter J
Verified review (2417284)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Calm and welcoming
Was very calm and welcoming. Dentist was professional, polite and very caring. Explain every step of the treatment to me. Even though I'm a very nervous person, I feel at ease.
— Elizabeth M
Verified review (2417274)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Great team and friendly
— Donna-marie Enadeghe
T405673
Review left 1 month ago
This review complies with Google's policies.
All good
All good, thanks
— Anonymous
Verified review (2414861)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
