Ellesmere Port Dental Practice

Excellent

Excellent service

— Cheryl B

Verified review (2414527) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Review from Google

Sarah was amazing on reception securing me an emergency appointment today, she is an absolute credit to the dental practice, friendly, understanding and very professional.

— Gill Rhouma

T404572 Review left 1 month ago
This review complies with Google's policies.

Review from Google

This person left a star rating but no comment.

— mike partridge

T404338 Review left 1 month ago
This review complies with Google's policies.

Reply from Ellesmere Port Dental Practice

Thanks for the 5 stars mike partridge! Your support means the world to us, and we look forward to seeing you again soon at Ellesmere Port Dental Practice!

They made me feel really at ease

I am a really nervous person going the dentist. I haven't been for years. From receptionist to the dentist they made me feel really at ease.

— Anonymous

Verified review (2413997) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? N/A

Ellesmere Port Dental Practice

Dental Appointment

— Anonymous

Verified review (2413398) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Check up

A check up and to see if a hygienist appointment is needed

— Brynley J

Verified review (2412298) Review left 1 month ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? Private

Excellent dentist

Very friendly, caring practice
Excellent dentist

— Christine A

Verified review (2411565) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

First time going to Ellesmere Port dentist and everyone was absolutely lovely from the girl on reception to the dental nurse and the assistant :)

— Richies Lens

T402190 Review left 2 months ago
This review complies with Google's policies.

Review from Google

Went for my 6 month check up. Great service always friendly.

— Mandy

T402191 Review left 2 months ago
This review complies with Google's policies.

Review from Google

Staff are very friendly and put you at ease. Any problems they will sort it out for you.

— alan henry

T402005 Review left 2 months ago
This review complies with Google's policies.

Appointment

Very good.

— Anonymous

Verified review (2411075) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

The dentist was excellent

My appt went exceptionally well. Also, being able to get in and out of the room was much better than the room I was in during previous visit. The dentist was excellent, informing what she was doing at all times and the dental nurse was also excellent in helping me in and out of the wheelchair making sure I was comfortable. Both were very professional

— Maria G

Verified review (2410369) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes

Was this treatment paid for privately, or on the NHS? Private

Pleasant as always

Pleasant as always, thank you

— Richard W

Verified review (2410326) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

My recent appointment

Dentist was lovely and friendly and put me at ease.

— Anonymous

Verified review (2408810) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Review from Google

They got me in fast for an appointment. Staff on reception were spot on, the dentist (not sure of her name sorry!) was also great - quick, efficient and understanding of the fact that I’m not the biggest fan of injections. Overall great experience and have booked on to have further treatment as a private patient.

— Jack Evans

T400553 Review left 2 months ago
This review complies with Google's policies.

Perfect

Everything was perfect the staff are extremely helpful.

— Anonymous

Verified review (2408299) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Ellesmere Port Dental Practice

As always I was stressed prior to appointment but there was no need. Lydia is professional and I'm very pleased she is my Dentist.

— Diane P

Verified review (2406399) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? N/A

Keep up the good work

Very helpful as always, been at this dentist for years, never had any complaints. Always polite. My new dentist seems very nice, Sudah Krishnamurphy. Thank you for making me feel comfortable as I am so nervous about the dentists for some reason. Keep up the good work that you all do. Thank you.

— Julie C

Verified review (2406287) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Great

The Dentist, as always, and Dental assistant were professional and patient seeing myself and my three children! Thank you for making our experience a great one!

— Anonymous

Verified review (2406081) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS

Check up

Check up and hygiene appointments

— Susan A

Verified review (2405867) Review left 2 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Did your dentist talk to you about membership plan options and give you a card with plan details on? No

Was this treatment paid for privately, or on the NHS? NHS