Verified review (1917436)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very professional and friendly
Appointment on time. Very professional and friendly.
— Mark W
Verified review (1917313)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely dentist
Lovely dentist and assistant was very gentle.
— Anonymous
Verified review (1916714)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent service
Excellent service, quick and efficient.
— Keith T
Verified review (1916706)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Amazing
The dentist I saw was amazing and has done an amazing job. Thank you.
— Linda T
Verified review (1916558)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely lady
Lovely lady, looked after Dad.
— Brian J
Verified review (1915865)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Ellesmere Port Dental Practice
My dentist is leaving but the practice had the foresight to arrange my check-up with a temporary dentist.
— Anonymous
Verified review (1915840)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great advice
Wonderful friendly staff, great advice and service as always.
— Christine S
Verified review (1915739)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very courteous
Very courteous and pleasant.
— Giacomo C
Verified review (1915731)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good service
Very good service, lovely staff, good advice was given.
— Vincent S
Verified review (1915721)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
No waiting,great.dentist explained everything thoroughly
— Sharon Lewis
T179969
Review left 2 years ago
This review complies with Google's policies.
My experience
My dentist is Ryan and I had a phone call last week to bring my appointment forward as he wanted to see his patients as he was leaving mine was a 6 month check up appointment.
My appointment was 12/04/24, I thought I was going to see my dentist as that was the point of bringing the appointment forward I was told I didn't see Ryan, a lady dentist, seemed to be I was in the chair for 2 minutes, she hardly looked at my teeth and didn't go over each tooth calling them out like Ryan does to his assistant, nothing! She asked me do I smoke! I said NO! She said have I ever smoked! I said no I haven’t. I’ve never done such a dirty habit, my teeth are a little stained but that’s from lots of sugar and not looking after them early on, but she did say I had a good set of teeth, she did more talking than looking at my teeth for 2 minutes if that! She didn’t have a look at my gums, prod them, neither did she have a thorough check of my teeth or look at any plaque. Sprayed a bit of air in my mouth and that was it, then I got charged £25. Which is a joke. I’m very dissatisfied and disappointed with the check up, I know my dentist Ryan is leaving but he has always done thorough checks, looked at every tooth, been talking to his assistant and having a really good check that the whole point of the 6 month check up, this dentist I saw didn't even stand over my head and have a look in my mouth, just stood to the side. Think they were just after a quick £25 out of me and that was the only reason I was called to bring my appointment forward. Very disappointed, a let down.
— Jodie H
Verified review (1914750)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Ellesmere Port Dental Practice
Hi Jodie
Many thanks for your feedback.
I am sorry to hear that you are disappointed with the service you received on your last visit to the practice. If you would like to discuss this further please contact me on 0151 355 5294
Kind Regards
Les Pascoe
Overall, how was your experience of our service?
Very poor
I was delighted
The dentist that I met was a lovely lady, who gave me loads of confidence, that my tooth did not need to be extracted, needless to say I was delighted.
— Michele C
Verified review (1914717)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent and very reassuring
Nataile is excellent and very reassuring. When my former dentist retired I was very reluctant to have someone else but Natalie is helpful, understanding and always tells me what she's doing before she treats me and during treatment. Thank you.
— Christopher H
Verified review (1914126)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Service.
— Harry S
Verified review (1913625)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
The dentist explained everything
I'm very nervous, the time, the explanation when doing my filling, before doing anything the dentist explained everything.100 percent came out of there feeling brave.
— Lorraine G
Verified review (1910916)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly and thorough
Sarah on reception was very helpful and polite and made a fuss of our little boy after his first appointment.
The dentist and dental assistant were very friendly and thorough.
— Rebecca S
Verified review (1910656)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Calm
Very calm.
— Anonymous
Verified review (1910360)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made to feel at ease
Always made to feel at ease in a friendly environment.
— Anonymous
Verified review (1910130)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent staff
Excellent staff, all friendly and helpful.
— John K
Verified review (1910054)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good