I booked my appointment a couple of weeks ago as I had a loose tooth and was due for a checkup. Booking was ok, although the receptionist was unsure if the dentist would extract my tooth on this appointment, which I thought was strange, as that was why I was booking it. I attended as arranged and the dentist could not have been nicer. She immediately said she would take the tooth out for me. This was done painlessly and efficiently, with no problems.
— Virginia E
Verified review (2243628)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent treatment
Excellent treatment received today.
— Anonymous
Verified review (2243559)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Extremely pleased
Extremely pleased with the treatment and the staff were very understanding. Excellent in every way.
— Brenda M
Verified review (2243105)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
If you answered Yes, please could you provide some more information?
Explained everything throughly and I was put at ease. I came home with dressings and if any problems to go back. The reception staff were very helpful and understanding. th dressings and information.
Helpful and professional
All staff were polite helpful and professional. The dentist Sophie Claydon was exceptional and took time to explain a difficulty I had until I really understood the options available to me and was able to make an informed decision. =
— Anonymous
Verified review (2243036)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good
It was very good
— Marion K
Verified review (2243023)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good and efficient
Very good and efficient service
— Anonymous
Verified review (2242777)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very happy with the advice given
Very happy with the advice given, but yet again the appointment was approximately 30 minutes late: Nothing said by the receptionist. It would be better to say we are running a bit late
— Anonymous
Verified review (2242072)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Courteous
The appointment started on time, no waiting about getting anxious. Everybody courteous
— Christine M
Verified review (2241506)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Calming and caring
The procedure was painless, and I was kept informed on what was happening. I was nervous before I went to my appointment, but the dentist and dental assistant were very calming and made me feel relaxed. 10/10 for professionalism and care.
— Anonymous
Verified review (2241359)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very professional
Very professional and pleasant
— Anonymous
Verified review (2241318)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very efficient and friendly service
— Ian McCulloch
T292734
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Lovely and friendly dentists always. Make a nervous patient feel at ease.
— Sinead Shaw
T292511
Review left 11 months ago
This review complies with Google's policies.
On time
Seen at appointment time, no long wait
— John S
Verified review (2240622)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly and polite
Efficient, friendly and polite.
— Anonymous
Verified review (2240169)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very professional, nice experience
— Craig Beard
T292266
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Felt really at ease perfect treatment dentist very professional throughout
— Jean Burr
T292267
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Appointment on time, all staff very friendly and welcoming
— Jacqueline Wigglesworth
T292268
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Got an appointment at short notice with Ash. Great service, and an interesting chat. He even did a routine check-up to save me coming back. Good dentist.
— Philip Tranter
T292042
Review left 11 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Catherine Chapman
T292043
Review left 11 months ago
This review complies with Google's policies.
The service was excellent
My appointment was on time and the service was excellent
— Anonymous
Verified review (2239325)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good