The dentist Elda is very thorough, kind and polite.
— Sandra W
Verified review (1837848)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Avon Dental Practice
Thank you for your review.
Avon Dental appreciates it!
Looking forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Jenny Parkinson
T134315
Review left 2 years ago
This review complies with Google's policies.
Good service
Good service, informative and friendly.
— Anonymous
Verified review (1835429)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Avon Dental Practice
Thank you for your review.
Avon Dental appreciates it!
Looking forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
Review from Google
Receptionist was lovly, appointment was ten min late but this is understable as it prob hard to make sure everyone has a 20 min slot, advice was given about gum health as I'm rubbish at looking after my teeth overall good service no concerns
— Lisa Rayner
T133282
Review left 2 years ago
This review complies with Google's policies.
A pleasant experience
New receptionist, she was very pleasant and helpful, new dentist, very friendly and efficient and interested in my medical history, all in all a pleasant experience, how often can you say that with a dental appointment.
— Anonymous
Verified review (1833690)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Avon Dental Practice
Plenty of details
— Anonymous
Verified review (1833669)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Bridges, extraction and fillings
I find Joanne an excellent dentist and if she was not practicing at Avon, I would not stay there. She is very considerate and informs me of any problem I might have.
I am a private patient and I find the principle of paying in advance not acceptable. I certainly would not fail to attend my appointment, unless I was ill and even then I would give Avon plenty of warning. Also I am almost 80, who knows how long I will last
— Peter O
Verified review (1833054)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Avon Dental Practice
Hi Peter,
Thank you for your review, that is lovely to hear that you are please with the service you receive from your Dentist Joanna, I will happily pass this feedback on to her. In regards to paying upfront for you appointment, this is a system that has been in place for a while now, it just seems to work best for the practice and the patients as it ensure that there is no hold up for the patients when leaving the practice, it also ensures that there appointment is secure. We also take payment upfront as being a very busy dental practice we tend to have many people not turn up to their appointment which makes it very difficult for patients that would like to be booked in be able to secure an appointment, I hope you can understand this.
In regards to being almost 80, we do hope that we will be seeing you many more times still in the future to come!
Thanks,
Avon Dental Practice
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
The lovely Joanna Farr
The lovely Joanna Farr so kind and gentle
— Anonymous
Verified review (1832532)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My teeth felt wonderful
The hygienist and her assistant were very happy and chatty, that puts me at ease … my teeth felt wonderful afterwards.
— Anonymous
Verified review (1832077)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very pleased
Well one of my wisdom teeth broke at 6.55 in the morning and by 3.15 pm it was all fixed, can’t ask for any more than that, very pleased.
— Timothy W
Verified review (1826880)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great service
The reception staff were very busy but still gave a great service and were friendly. Dental staff gave good advice and made me feel more secure about my dental health even though it’s not great.
— Anonymous
Verified review (1826437)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Avon Dental Practice
Justine really puts you at ease. She explains everything she is doing as she goes along. Plus she thoroughly checks your mouth before she begins the examination.
— Gwyneth H
Verified review (1824706)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, professional, thorough
Friendly, professional, thorough, have every confidence In Helda. Please stay.
— Anonymous
Verified review (1823571)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Avon Dental Practice
Well-informed information as to how to brush my gums.
— Anonymous
Verified review (1823113)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very pleasant and helpful
All the staff including the dentist were very pleasant and helpful.
— David M
Verified review (1822608)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely dentist
Friendly receptionist and lovely lady dentist.
— Anonymous
Verified review (1822373)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
Heidi. She is just excellent.
— Angela J
Verified review (1822188)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Professional approach
Professional approach throughout my appointment.
— Geoff F
Verified review (1821979)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Avon Dental Practice
Everything ran smoothly.
— Peter B
Verified review (1821827)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Avon Dental Practice
As a disabled client on benefits, I was told my NHS dentist is now private and the work I need done will be in excess of £700 possibly with another £1400 on top but with Denplan I can get 10% off. Nobody seemed to know what they were doing, everyone was polite but I couldn’t go upstairs and then they couldn’t find anything, possibly because it’s all new but it leaves me needing work and not being able to pay that sort of money so very disappointing.
— Anonymous
Verified review (1821748)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor