Avon Dental Practice

Your recent dental appointment

In my experience nobody ever answers the phone or calls back after I've left a message. I have to endure toothache until I finally battle the traffic to get to you. The dentist didn't pick up a major problem until recently and said it's been there ages. Really poor service.

— Catherine S

Verified review (1390619) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Avon Dental Practice

Thank you for your feedback, as discussed the measures have now been implemented to streamline the reception workflow, and we hope to now see an improvement around answering calls

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

I was treated with great care

I was treated with great care by both my dentist and also the hygienist. They both gave me good advice about how I clean my teeth which I am following.I would recommend Avon Dental Surgery to anyone looking for good care.

— Anonymous

Verified review (1390617) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Very kind and caring

Dr Joanna took over from a brilliant professional Dr and has been absolutely the same. She has been professional and very kind and caring, if she left I don't think you could match her.

— Heather B

Verified review (1390606) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

I am more than happy

I am more than happy with the service provided to me by Avon Dental Practice.

— Johanna S

Verified review (1390602) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Always treated well

Always treated well, nice clean surgery, easy to get an appointment when needed.

— Rebecca C

Verified review (1390600) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Very gentle, kind and polite

I found my dentist to be very gentle, kind and polite. The receptionist was also polite and efficient and the practice itself very clean and comfortable. Appointments did not run late and I have no complaints at all.

— Susan W

Verified review (1390558) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Dentist is always patient and helpful

I don't have to wait too long, and find my dentist is always patient and helpful.

— Paul C

Verified review (1390547) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Avon Dental Practice

Excellent care all round.

— Anonymous

Verified review (1390535) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Delighted

Promptly seen for an emergency appointment, effectively diagnosed and treated... delighted!

— Marc W

Verified review (1390532) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Excellent and highly professional

Excellent and highly professional service. Full explanation always given of proposed dental treatment, with alternatives where applicable.

— Allan G

Verified review (1390531) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Pleasant and enjoyable experience

I have always had a pleasant and enjoyable experience.

— Michael W

Verified review (1390517) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Dental appointment

Lack of continuity among staff.
They change more than the weather.

— David G

Verified review (1390508) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Avon Dental Practice

Thank you for your comment, the practice manager has tried to contact you directly to discuss the matter further.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Helpful reminder service

My check up appointment was very quick and I didn't have to wait long on the day. The reminder service is very helpful.

— Daniel B

Verified review (1390507) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Recommend them to anybody

The dentist (Enrico?) is very good and gentle and I'd recommend him to anybody.

— Eric H

Verified review (1390503) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Dental appointment

Over the last 8 months you have cancelled my check up on the day at very short notice twice and on 2 others occasions I have waited for more than an hour each time and had to leave without being seen.

— Isabel B

Verified review (1390495) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Avon Dental Practice

Thank you for your feedback, the practice manager has tried to contact you to discuss the matter further.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

First class service

I have been with Jo for some years and found the service to be first class.

— Thelma F

Verified review (1390491) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Lovely dentist

The dentist I see is so lovely. I'm a very nervous patient and she's so good with me.

— Sarah M

Verified review (1390490) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Dental appointment

Enrico good dentist. Not enough dentists. Too many cancellations.

— Jenny H

Verified review (1390486) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from Avon Dental Practice

Thank you for your comment, the Practice manager has tried to contact you directly to discuss the matter further

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Complete confidence in the dentist

I was concerned about the extraction but everything was fine, I have complete confidence in Baphelile Masango she is a good dentist.

— Jane W

Verified review (1390483) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?

Avon Dental Practice

It was good.
My teeth don't bleed anymore after brushing.

— John R

Verified review (1390484) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Avon Dental Practice overall?