Verified review (1558248)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted with your feedback. Many many thanks. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Reassurance and kindness
The overall organisation of the care and the reassurance and kindness given by the dentist Lyndsay and the dental nurse.
— Anonymous
Verified review (1558014)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback. Delighted you had a great visit. Kind Regards Keith
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Dental Treatment
First appointment for check-up since easing of Covid-19 restrictions. Very happy with the cautious approach and precautionary measures still in place for the welfare of patients and staff.
— Anonymous
Verified review (1557834)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted to hear that you were happy with our procedures and protocols. Many thanks for your feedback. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Lovely, friendly staff
Excellent service! I had my wisdom tooth taken out today and I was made feel so at ease with the lovely, friendly staff. I can’t believe how quick and smooth the process was, thank you!
— Carolann C
Verified review (1557822)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
So great to hear your good experience Carolann. Getting a wisdom tooth out can be scary for many people so thanks for sharing. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very impressive
Excellent service, friendly staff. The pain free anaesthetic injection was 100% pain free, very impressive.
— Anonymous
Verified review (1557621)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted you liked the painfree injection and I'll pass your feedback along to the team. Many thanks Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Private Dental Treatment
Attended for six monthly review. As usual Keith put me at ease, and answered all my questions.
— Anonymous
Verified review (1557483)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks so much for your feedback. Much appreciated. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Great care and attention
Once again great care and attention taken when visiting this dentist. All the staff are so friendly and Keith has been great really puts you at ease and is very thorough with his examinations and also explains things very well. Delighted to have moved to this dentist.
— Lorraine D
Verified review (1557359)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for taking the time to leave your feedback Lorraine. We really appreciate it. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Coatbridge Family Dental Care
How friendly and helpful the staff are.
— Anonymous
Verified review (1557344)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Thanks so much. I'll pass your feedback along to our team. Kind Regards Keith
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Fantastic
The dentist was fantastic. Not only obviously skillful but personable an informative also. This also applies to the nurse who was excellent.
— Anonymous
Verified review (1557322)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks for such a lovely review. It's very much appreciated. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Brilliant as usual
Brilliant as usual. John is a great dentist, would not go anywhere else.
— Anonymous
Verified review (1556889)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks so much for your kind review. I'll pass it along to John. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
All good
All good, considering the restrictions still in place.
— Hugh H
Verified review (1556855)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback Hugh. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
NHS Dental Treatment
Enjoyed my appointment.
— Anonymous
Verified review (1556783)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted you enjoyed your appointment. Many thanks for your feedback. We are endeavouring to get patients inside if the weather is bad and due to recent changes in guidance we are hopeful our waiting room will reopen soon. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
I felt at ease
Good to get my checkup after so long. John was very professional and I felt at ease with all the precautions being taken.
— Elaine M
Verified review (1556646)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback Elaine, I'll pass it along to John. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Review from Google
This person left a star rating but no comment.
— Derek Clarke
T270708
Review left 4 years ago
This review complies with Google's policies.
Reply from Coatbridge Family Dental Care
Many thanks Derek. Best Wishes Keith
Made sure I was ok throughout
It was a good experience as Ainsley spoke me through everything to do with my treatment before she did it, and made sure I was ok throughout.
— Louise H
Verified review (1556531)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Great to hear you had a good experience Louise. I'll pass your feedback along to Ainsley. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Much appreciated
I have been going to John Broers for a few years now and he has always delivered excellent dental care. I have lived abroad for a lot of that time and he goes out of his way to fit me in when I am back in Coatbridge which is much appreciated.
— Lesley H
Verified review (1556504)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thank you so much for your feedback Lesley. I'll pass it along to John. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Coatbridge Family Dental Care
Arrangements at reception and precautions are taken at surgery regarding coronavirus were excellent.
— Anonymous
Verified review (1556323)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted to hear you felt the COVID precautions were satisfactory. Many thanks for your feedback. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Review from Google
This person left a star rating but no comment.
— Laura McCabe
T270709
Review left 4 years ago
This review complies with Google's policies.
Reply from Coatbridge Family Dental Care
Thanks for your feedback Laura. Really appreciate it. Kind Regards Keith
Always feel comfortable
Went for my bi-annual check-up with Keith.
As usual, Keith was very professional and keeps you informed on the status of your mouth, gums etc.
I always feel comfortable in the knowledge that if anything was to go wrong with my mouth, Keith would pick it up very early.
I would advise all patients to get two checkups per annum.
— Willie W
Verified review (1555909)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks very much for the feedback Willie. Much appreciated. Best Wishes Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Can't say a bad thing about my visit
The usual professional work by Keith, can't say a bad thing about my visit other than the dead side of your face the anaesthetic leaves (lol). Everyone was their usual courteous selves.
— Iain R
Verified review (1555482)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Wouldn't it be great if we could get rid of that completely! Many thanks for your feedback Iain, much appreciated. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
