Great Dentist's always take the time to explain your treatment all the staff are friendly. Full PPE worn when getting treatment and proper ventilation in all the surgery's. They are doing a fantastic job catching up with the backlog from covid. 100% the best Dentist's I have ever been to.
— Drew Keenan
T270714
Review left 4 years ago
This review complies with Google's policies.
Reply from Coatbridge Family Dental Care
Many thanks for your kind feedback Drew – it means a lot to the team to know that their hard work is being recognised. Best Wishes Keith
Coatbridge Family Dental Care
The staff are very caring and professional.
— Angela B
Verified review (1549285)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback Angela. I'll pass it along to the team. Kind Regards Keith
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
Private
NHS Dental Treatment
Friendly, pleasant and knowledgable, good visit as always.
— John T
Verified review (1549265)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for taking the time to leave us your feedback John. We really appreciate it and I've passed it onto the team. Kind Regards Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately?
yes
Coatbridge Family Dental Care
Excellent.
— Jacqueline B
Verified review (1549077)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks for your kind review Jacqui. Kind Regards Keith
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Private Dental Treatment
Staff made me feel really conmfortable concidering my anxieties around attending dentist.
— Anonymous
Verified review (1548927)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
We really appreciate you taking the time to leave your kind review. We love to hear our patients are having good experiences and it helps others to find us. Many Thanks Keith
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately?
yes
As always a lovely experience
As always a lovely experience from Ainsley and her team, fast, efficient and everything is so well explained each time I visit.
— Mark P
Verified review (1548236)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for taking the time to leave us your feedback Mark. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
no
Coatbridge Family Dental Care
Got phoned to see if I could come in before my appointment and when I turned up early with kids was taken without waiting.
— Joseph T
Verified review (1548156)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Debbie Reid
T270715
Review left 4 years ago
This review complies with Google's policies.
Reply from Coatbridge Family Dental Care
Thank you for your feedback Debbie, much appreciated by the team. Kind Regards Keith
I would not go anywhere else
I have been a patient here for several years and have had plenty of work completed. I would not go anywhere else for my dental treatments. I used to be terrified of the dentist but have become so comfortable when attending in decided to have Invisalign treatment! This is all down to the kindness and patience of Keith and everyone else in the practice. I genuinely cannot recommend Coatbridge Family Dental Care enough.
— Anonymous
Verified review (1547839)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks so much for taking the time to leave such a lovely review. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Dental Treatment
Dental check after the long pandemic was done with extreme care and well done.
— David S
Verified review (1547768)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your review David. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
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Patient
Was this treatment paid for privately?
no
An amazing dentist
Ainsley is an amazing dentist and made me feel at ease today.
— Anonymous
Verified review (1547674)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks so much for taking the time to leave your feedback. I'll pass that along to Ainsley. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Great dentist
Lindsay great dentist, very helpful.
— Robina H
Verified review (1547655)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your feedback, Robina. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
NHS
Private Dental Treatment
First meeting with Jennifer while Laura on maternity leave. Very friendly and no problems with treatment. Happy to see her again at next appointment.
— Anonymous
Verified review (1546858)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Delighted you were pleased with your visit with Jennifer, I'll pass that along. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Recommended
Having not been to the dentist in a long while I was apprehensive of judgement and have a real anxiety of needles.
I need not have worried as the staff were lovely. John was extremely professional and made me feel at ease. The dental hygienist was patient and helpful as was her glamourous assistant. I surprisingly enjoyed my experience. It has prompted me to book in again and too take really good care of my teeth. I would definitely recommend Coatbridge Family Dental Care.
— Darren M
Verified review (1546364)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your review Darren and we're so delighted to hear your good experience has prompted you to take good care of your teeth – that is our goal! I'll pass your feedback onto John and the team. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating)
Was this treatment paid for privately, or on the NHS?
Private
Fantastic service.
Fantastic service and care as always. Ainsley is my dentist, she is faultless in every aspect of my dental care. Ainsley always takes time to explain everything. She is very polite and a fantastic dentist. A brilliant asset to the practice.
— Jackie C
Verified review (1546044)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thanks you so much for your kind review, Jackie. We're so please to hear that you feel well looked after. I'll pass your feedback onto Ainsley and the team. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
A positive experience
I have a positive experience of Coatbridge Family Dental Care, the staff were friendly and professional I was made to feel at ease and was briefed about the treatment which went well and I am satisfied with the result of my treatment.
The one negative aspect was having to remain outside in poor weather so would advise not to turn up for your appointment on the dot.
— Gordon S
Verified review (1545878)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for your honest review Gordon and I'm delighted to hear you had a positive experience and were satisfied with the result of your treatment.
Under the current restrictions of 2m social distancing we find ourselves limited to a maximum of 2 people in our waiting room. As we have 4 surgeries running, we decided that it would be safer to close the waiting room and to ask people to wait in their cars where possible. We are trying very hard to communicate this and to keep our appointments to time as much as possible to prevent people having to wait.
I have, however, passed on your feedback to the reception team and asked them to be more flexible, where safety permits, when the weather is less than favourable.
Kind Regards
Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately?
yes
Private Dental Treatment
6 month check up.
— Donna O
Verified review (1545792)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for taking the time to leave us your feedback, Donna. We really appreciate it. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Easy, safe visit
Easy, safe visit, very pleased.
— Anonymous
Verified review (1545700)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Many thanks for taking the time to leave us your feedback. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Private Dental Treatment
Great service from start to finish. Really helpful and honest. I was quite nervous getting treatment however I was put at ease and through veener treatment I was fine. Booked follow ups and all areas covered to ensure I was 100% happy. Keith and Eilidh where great and Gillian very helpful on reception. Have now changed Dentists to Coatbridge Family Dental.
— Lorraine D
Verified review (1545303)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
Thank you so much for giving us such a lovely review, Lorraine. We really appreciate you taking the time to do it. It is a great morale boost to the team to know we are doing a good job and it helps other people to find a great dental practice.
Kind Regards Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Felt very safe
During Current COVID 19 circumstance the staff were all excellent.
Plenty of safety / hand sanitisers/ PPE equipment used. Felt very safe.
— Anonymous
Verified review (1545250)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Coatbridge Family Dental Care
So delighted to hear you felt safe in the practice. We're constantly working hard to maintain our high standards and it's a great morale boost for the team when that is noticed and remarked upon. Many thanks Gillian
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment?
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
