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Coatbridge Family Dental Care

22 Academy Street, Coatbridge, North Lanarkshire, ML5 3AU

Excellent rating from 559 reviews

5 out of 5 stars

+ 350 reviews from Google 1010 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Danny pettigrew

T270716 Review left 5 years ago
This review complies with Google's policies.

Reply from Coatbridge Family Dental Care

Many thanks for your review, Danny. Kind Regards Gillian

Review from Google

5 out of 5 stars
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Friendly knowledgeable staff who always put you at ease and you are told exactly what was going on throughout your treatment.

— Jan Dornan

T270717 Review left 5 years ago
This review complies with Google's policies.

Reply from Coatbridge Family Dental Care

Thanks you so much for your review, Jan. It's great to hear that you feel well looked after.. I'll pass your feedback onto the team. Kind Regards Gillian

Review from Google

5 out of 5 stars
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Professional and friendly experience every visit. John always explains everything he’s doing ensuring I am comfortable during any treatment. Always the best possible results.

— katie kerr

T270718 Review left 5 years ago
This review complies with Google's policies.

Reply from Coatbridge Family Dental Care

We really appreciate you taking the time to leave your kind review, Katie. We love to hear our patients are having good experiences and it helps others to find us. Many Thanks Gillian

Review from Facebook

5 out of 5 stars
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INCREDIBLE dentist I got my tooth fixed last week by Keith after my old dentist hadn't contacted me to in 6 months since breaking it. Moved to Coatbridge Family Dental Care and it was sorted in no time plus the pain free injection is mind blowing 🥰 I am telling anyone that will listen to me or who has any fears to give them a call you won't regret it 👌

— Anonymous

T46874 Review left 5 years ago
This review complies with Facebook's policies.

Recommended to me by family

5 out of 5 stars
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John was recommended to me by family and I'm so glad I put my trust in him and went with his recommendations to solve a long standing issue with my teeth. I am So happy with the results.
The practice staff work hard to make sure you have the best experience even during covid restrictions, nothing is any trouble and I look forward to getting further treatment in the future.

— Anonymous

Verified review (1544387) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

We're delighted to hear that we lived up to our recommendation! Thank you so much for your kind review, we really appreciate it. I'll pass your feedback onto John and the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Can't fault them

5 out of 5 stars
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Always a good welcome from the friendly staff. Treatment has always been first class from a team who care about you as well as your teeth. Can't fault them.

— Allan F

Verified review (1544297) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

We really appreciate you taking the time to leave your kind review, Allan. We love to hear our patients are having good experiences and it helps others to find us. Many Thanks Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental Treatment

5 out of 5 stars
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I've been going to see John for a good few years now, and find him really easy to talk to, which in turn makes me calmer because like a lot of people I don't like going to the dentist. I usually go every 3 month but because of covid it was over a year since I'd been to see John. I felt my teeth had moved (which he reassured me happens when you get a tad older). I also needed a small filling, no injection necessary, so all in all it was a very good visit. I would recommend if you have any worries about your mouth phone and talk to someone about it.

— Eleanor D

Verified review (1542839) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Eleanor. We really appreciate it and I've passed it onto John and the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

NHS Dental Treatment

5 out of 5 stars
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Excellent service from start to finish, thank you John.

— Alison P

Verified review (1541660) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Alison. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

NHS Dental treatment

5 out of 5 stars
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I broke my tooth just after first lockdown and fortunately was not in pain. Was delighted to get a call offering me an appointment after a year and thought that what was left would have to be cut out. Thankfully Ainsley said she would be able to pull it. As I have a partial plate she took an impression with my plate and arranged to have another tooth added. I was also fortunate to get fitted in a few days later as there was a cancellation so went back, got the tooth pulled painlessly and plate refitted.

— Helen W

Verified review (1541564) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Helen. I'm delighted to hear you had such a good experience. We really appreciate your review and I've passed your feedback onto the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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Always the most professional & friendly of services, and no silly questions which helps with how technical dentistry can be! Super safe Covid practices too & a consistently high effort to maintain both communication & high levels of customer service.

— Matthew O'Hare

T270719 Review left 5 years ago
This review complies with Google's policies.

Reply from Coatbridge Family Dental Care

Thanks Matthew. We really appreciate you taking the time to leave a review for the team. They're working really hard at the moment and it's great to have that hard work acknowledged. Gillian

Invisalign

5 out of 5 stars
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Had Invisalign treatment from Keith to straighten my teeth, only took 5 months, my teeth are now completely straight, can't thank Keith enough.

— Margo C

Verified review (1540711) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Thanks Margo. Lovely to hear you're happy with the result of your Invisalign. Thanks for taking the time to leave your review, it means a lot to us. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Private Dental Treatment

5 out of 5 stars
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Excellent professional service.

— Margaret H

Verified review (1538528) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Margaret. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Private Dental Treatment

5 out of 5 stars
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Well managed and well controlled professional service as always.

— Donald C

Verified review (1537883) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Donald. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Extremely friendly and efficient

5 out of 5 stars
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This was a case of killing two birds with one stone. First I saw the hygienist, Laura who always is pleasant and interested in what has been going on. Excellent practitioner. She always is very positive but realistic in her assessment. Next was my checkup with Keith who is always business like and concerned about how things are with dental hygiene and any concerns needing dealt with. Extremely friendly and efficient.

— Carol C

Verified review (1537845) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

We really appreciate you taking the time to leave your kind review, Carol. We love to hear our patients are having good experiences and it helps others to find us. Many Thanks Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Facebook

5 out of 5 stars
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Sophie today was amazing and made me feel so at ease as well as John these guys are amazing can’t wait to get my new smile thank you ?♥️?

— Erin Mcilroy

T43216 Review left 5 years ago
This review complies with Facebook's policies.

Felt safe and well cared for

5 out of 5 stars
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All done painlessly and professionally. Felt safe and well cared for. Thank you all. Great to be sorted out.

— Mary W

Verified review (1537342) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Many thanks for taking the time to leave us your feedback, Mary. We really appreciate it and I've passed it onto the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Personal care

5 out of 5 stars
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Always professional even during these times of Covid, can’t fault Keith and his team for personal care, cheers, keep the good work up.

— Charles D

Verified review (1537243) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

We really appreciate you taking the time to leave your kind review, Charles. We love to hear our patients are having good experiences and it helps others to find us. Many Thanks Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Private dental treatment

5 out of 5 stars
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I had an appointment to get two white fillings. Both on the bottom at either side so I decided to get it done in one appointment. Ainsley made me feel very comfortable and at ease. She made sure my mouth was really numb before drilling. I am a nervous patient and have been at several appointments lately but I am more comfortable now attending as I fully trust that Ainsley will take care of me.

— Lesley B

Verified review (1536930) Review left 5 years ago
This review was collected via email feedback service.

Reply from Coatbridge Family Dental Care

Thanks you so much for your review Lesley. It's great to hear that you felt well looked after by Ainsley. I'll pass your feedback onto her and the team. Kind Regards Gillian
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Coatbridge Family Dental Care

5 out of 5 stars
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I loved how Sophie made me feel welcome and didn't rush into it, she took her time and made sure I was comfortable throughout my whole treatment, very polite and friendly.

— Shaun G

Verified review (1536737) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Coatbridge Family Dental Care

Thanks you so much for your review Shaun. It's great to hear that you felt well looked after by Sophie. I'll pass your feedback onto her and the team. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Efficient, safe and caring

5 out of 5 stars
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Efficient, safe and caring. As a nervous patient Ainsley is very understanding about my fears, she always explains what she is about to do and why as well as what I may or may not feel. Great practice, thank you for your care.

— Anonymous

Verified review (1536675) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Coatbridge Family Dental Care

Thanks you so much for your kind review. We're so please to hear that you felt well looked after. I'll pass your feedback onto Ainsley and the team. Kind Regards Gillian
Overall, how was your experience of Coatbridge Family Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS