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Coatbridge Family Dental Care

22 Academy Street, Coatbridge, North Lanarkshire, ML5 3AU

Excellent rating from 559 reviews

5 out of 5 stars

+ 350 reviews from Google 1010 total reviews

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Latest Reviews by Working Feedback

Private Dental Treatment (Extraction)

5 out of 5 stars
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Seen Keith Today for a tooth extraction. Finally got to try the pain free injection. I’m usually in a panic with the normal injection but today I was very surprised didn’t feel a thing. Would highly recommend Keith to anyone. Anyone who has a phobia with needles Keith is the man to see

— Francis T

Verified review (1523359) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

An excellent experience

5 out of 5 stars
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Very courteous, friendly and professional practice, It is a pleasure visiting for treatment, The staff provide an excellent experience with their attentive and welcoming attitude.

— Kenneth W

Verified review (1522886) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Amazing dentist

5 out of 5 stars
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Coatbridge family dental care is a great practice! My dentist John is amazing, really accommodating, takes time to go through the procedure and makes sure I understand everything. Done my cosmetic work absolutely perfect! Couldn’t recommend him enough. All the staff are great. Thank you!

— Elaine A

Verified review (1522810) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Emergency appointment within 3 hours

5 out of 5 stars
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I was given an emergency appointment within 3 hours and provided with treatment and follow on antibiotics. I’m pleased to say the dental service from Keith and his assistant was first class and I’m pleased to give them a recommendation and 5 stars.

— Patricia A

Verified review (1522147) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately? yes

Review from Facebook

5 out of 5 stars
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I cannot recommend Coatbridge Family Dental Care highly enough. John is by far the best dentist I have ever had. He is very thorough and it is clear he takes great pride in his work. He takes time to explain your treatment plan and is happy to answer any questions you may have. I always receive exceptional care from John and for that I am extremely grateful. I have been attending this practice for nearly 10 years, and I will continue to do so.

— Anonymous

T28928 Review left 5 years ago
This review complies with Facebook's policies.

Private Dental Treatment

5 out of 5 stars
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I received first class treatment from Keith and his team.

— Anonymous

Verified review (1518069) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Private Dental Treatment

5 out of 5 stars
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Very good dental treatment from Kieth.

— Anonymous

Verified review (1513447) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent surgery and staff

5 out of 5 stars
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Excellent surgery and staff. Always friendly, communicate well and keep me right and safe with the procedures during COVID. Keith is a true modern dentist in his forward thinking approach. He explains all treatments in layman’s terms ensuring I full understand everything. Always a great experience and I’ve went from being apprehensive about going to the dentist to enjoying the experience. Thank you

— Caroline S

Verified review (1513219) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Really outstanding

5 out of 5 stars
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In these strange times it was a surprise to be contacted about the treatment I was due a little while ago. A check up and a filling were carried out professionally and the attention to safety in the environment was incredible. So much care taken to ensure safety of staff and patient. Really outstanding. I realise that PPE is totally a priority and I assume the bill reflected some of the cost involved.

— Anonymous

Verified review (1512070) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Private Dental Treatment

5 out of 5 stars
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Great to get back to regular to regular check-ups with Keith and Laura the hygienist.

— Willie W

Verified review (1511554) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I felt very safe

5 out of 5 stars
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Considering the difficult times we are living through my appointment was carried out efficiently, effectively and I felt very safe.

— Anonymous

Verified review (1510673) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Facebook

5 out of 5 stars
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Today was my first treatment with Keith, I have never had a more pleasant and comfortable dentist visit (ever), from the pain free injection to the feeling of being in real professional hands, at one point I was so relaxed nearly fell asleep.

— Anonymous

T27781 Review left 5 years ago
This review complies with Facebook's policies.

Review from Google

5 out of 5 stars
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Excellent service, as usual. Felt very safe.
John's care and attention was exceptional.

— Lesley Miller

T270591 Review left 5 years ago
This review complies with Google's policies.

Great dental practice

5 out of 5 stars
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Very friendly and efficient staff. Great dental practice!

— Colin L

Verified review (1507361) Review left 5 years ago
This review was collected via email feedback service.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Always a good experience as I'm a very nervous person but always made to feel at ease.

— Tracy McGuire

T270729 Review left 5 years ago
This review complies with Google's policies.

Very well organised in these unusual times

5 out of 5 stars
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Very well organised in these unusual times. Felt relaxed but thorough in terms of Covid precautions. As a nervous patient who only sees one dentist (Ainsley). (Keith) was very understanding to my situation and my appointment was painless and successful. Thank you.

— Peter D

Verified review (1505179) Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Coatbridge Family Dental Care overall? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Had an emergency surgical extraction of a weak and easily fractured tooth on Friday and everyone - from my initial phone call through the procedure itself and the aftercare - was fantastic. I'm a nervous patient and everyone involved gave exceptionally clear and supportive explanations of the process, Keith was thorough and calming during the extraction, and the pain-free anaesthetic is definitely worth enquiring about. The practice was recommended by a friend and I am glad to be a patient here: both NHS and emergency private work I have had done has been very good, and every member of the team is helpful and friendly.

— Laura MacPhie

T270730 Review left 5 years ago
This review complies with Google's policies.

NHS Dental Advice

5 out of 5 stars
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I phoned for advice about my retainer brace being broken. Both times when I phoned staff couldn’t have been more helpful and apologetic about not being able to make me an appointment yet. Given the current circumstances staff are doing everything they can to keep patients informed and help as best they can.

— Jillian L

Verified review (1503586) Review left 5 years ago
This review was collected via email feedback service.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Facebook

5 out of 5 stars
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Absolutely outstanding patient care received from the practice yesterday by telephone consultation. Excellent advice & all the available options were fully explained to me & I got antibiotics arranged to collect from the local pharmacy in the afternoon & my sore mouth is already starting to feel better thanks again 👍

— Anonymous

T27008 Review left 5 years ago
This review complies with Facebook's policies.

Emergency root canal treatment

5 out of 5 stars
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Emergency root canal treatment. The care I have received during lockdown has been so helpful. I felt extremely reassured to be able to speak to my own dentist Ainsley and also Keith about my pain and I was so impressed that they kept me informed and invited me to get treatment so quickly. Today I felt well informed as dentist Anna had talked me through what to expect. On arriving everything was explained and both Ainsley and Keith were fantastic at putting me at ease. I felt very safe and they were both so patient with me and my anxieties. I feel Ainsley truly understands what my fears are and plans her treatment to minimise my discomfort. Both Dentists communicated really well despite the masks! As usual I was delighted to get back out the chair. I am so pleased I was able to have my dentist and it was worth the wait. Thank you so much!

— Pamela M

Verified review (1502597) Review left 5 years ago
This review was collected via email feedback service.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that Coatbridge Family Dental Care involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from Coatbridge Family Dental Care on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes