My dentist is always super friendly and cheerful. Hygienist very thorough. I don’t mind the waiting outside but I think the system could be slicker.
— Julia Mosedale
T52154
Review left 4 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thanks so much for your review Julia and for your understanding of our Covid safety measures. We are so sorry that the new ‘waiting room’ system was not as slick as it could be, we try so incredibly hard to make it as seamless as possible so please be assured we will continue to improve. Many thanks Louise & The Treetops Team
Treetops Dental Surgery
I was charged fifty two pounds for a two minute check up. The dental plans are also a gamble as they work out expensive dependent on treatment. Your dentists and receptionists are excellent but far too dear.
— Ian D
Verified review (1561524)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thanks so much for sharing your experience with us. We are thrilled to read that you feel our dentists and receptionists are excellent - thankyou. We are sorry to read that your examination did not meet your expectations and please be assured I will pass your comments on to your clinician. Our plans are offered to patients as an alternative to pay as you go - Denplan Essentials plan covers you for your routine preventive visits and if you attend twice a year for your Hygienist and Examination visit it is more cost effective than pay as you go. Denplan Care is a different type of plan that covers you for your routine preventative care in addition to fillings, crowns etc should they be clinically necessary. You are quite correct that some years you may not require any fillings etc and other years you may require lots of restorative treatments. Patients who opt for Denplan Care usually have quite a lot of fillings and crowns and prefer the peace of mind that when they need replacing they do not have to worry about how they will pay for it. As a practice we wanted to offer different options to pay and we completely understand and respect each patient's individual choices. We have always been focused on keeping our fees as low as possible without compromising the quality of care we provide.
Should you wish to speak with me please do call the practice.
Kind regards
Louise White
Practice Manager
Overall, how was your experience of our service?
Very good
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Review from Google
I was delighted by the efficiency and safety consciousness of the practice staff and by the warm, friendly welcome I received from everyone. My visit was an unexpected pleasure. The premises are light, clean and pleasant to be in and my examination was carried out very thoroughly. I recommend this dental practice very highly.
— Susan Townsend
T52070
Review left 4 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you so much for your lovely review, we are absolutely thrilled to read it. Best wishes Louise & The Team
Wonderful team
Very kind and care about you.
— Richard B
Verified review (1560975)
Review left 4 years ago
This review was collected via online systems.
Reply from Treetops Dental Surgery
Thank you so much for taking the time to comment, the Team really appreciate it. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
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New patient
Amazing service.
— Anonymous
Verified review (1560913)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for taking the time to comment, the Team really appreciate it. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
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Recommended
Excellent service.
Attentive to my request.
Very sociable staff.
The dentist I saw, took time to make sure I was happy with the end result, and if he wasn't happy. He resolved the issue.
I have no hesitation, whatsoever in recommending Treetops to anyone in need of this service.
— Michael
Verified review (1560799)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much Michael for your wonderful comments, the Team will be thrilled. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
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Very caring and understanding
So glad I moved to this practice after bad experiences with another which has caused more problems unfortunately, but I am now confident Tree Tops are sorting me out, yes has taken a long time but my new dentist there (sorry dont know name) has been very thorough and making sure I get what I need, hopefully one more appointment and should be sorted, from the receptionist to dentist they are so nice and make me feel at ease as like most I am a very anxious patient, thank you all and will be with yourselves for a very long time to come.
— Olga
Verified review (1560409)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for your wonderful feedback of our team and service. We are all delighted that your recent experience was such a positive one and we look forward to seeing you soon. Kind Regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
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Dental Appointment
I have always been very happy with the care at Treetops, from the lovely professional reception staff to the care of dentists. Thank you for all your hard work during the covid situation.
— Lesley
Verified review (1560148)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much Lesley for your wonderful comments, the Team will be thrilled. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
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Treetops Dental Surgery
The treatment I received was very thorough and I have complete confidence in the staff that attended to me - thank you!!
— Christopher P
Verified review (1560139)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much Christopher for your wonderful comments, the Team will be thrilled. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
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The most gentle hygienist
I went for my first check up post COVID and met Sindy who was lovely but referred me to the hygienist.
The hygienist is new to the practice but is the most gentle hygienist I've ever seen as the last one I saw 4 yrs ago at Treetops left me with sensitive teeth for approximately two months.
— Anonymous
Verified review (1560131)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for your wonderful feedback of our team and service. We are all delighted that your recent experience was such a positive one and we look forward to seeing you soon. Kind Regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
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Emergency Dental Appointment
I was very pleased to see the level of care taken regarding Covid, with temperatures taken before entry, no waiting room full of patients, taken directly to Practitioner. Very reassuring for nervous patients. Thank you Treetops.
— Anonymous
Verified review (1560029)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for your wonderful comments, the Team will be thrilled. Kind regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
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Dental Appointments
Usual good appointment with our dentist.
— Anonymous
Verified review (1560014)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Good
How happy are you with the care and respect you received from the Treetops Team?
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Good experience
Considering all the conditions the staff had to put in place and adhere to during the pandemic we have been very happy with the service we have received during that time and felt very safe when we've attended appointments.
— Anonymous
Verified review (1558813)
Review left 4 years ago
This review was collected via online systems.
Reply from Treetops Dental Surgery
Thank you so much for your kind comments! The team are thrilled to hear you feel safe and are so happy with the service you've received. Kind Regards Liz Admin Team
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
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Review from Google
Thankyou so much to the team at treetops dental practice ,you have gone above and beyond to keep everyone safe during the pandemic.Thank you to Amandeep who has looked after me and to all the team .
— Gillian Holmes
T51981
Review left 4 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you so much for your kind words - the team will be thrilled. Louise & The Treetops Team
Treetops Review
The rooms and staff were pleasant. All staff were professional and my dentist appears to be sorting my problem.
— Joanna
Verified review (1559532)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for your recent review. We are thrilled we are meeting all of your dental needs. Kind Regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
How happy are you to recommend Treetops Dental to your friends & family?
Very Good
Excellent advanced advice and with the minimum of disruption on the days of the treatment.
— John F
Verified review (1559516)
Review left 4 years ago
This review was collected via online systems.
Reply from Treetops Dental Surgery
Thank you so much for your recent review. The team are thrilled that you are happy with the excellent service received. Kind Regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
How happy are you to recommend Treetops Dental to your friends & family?
Very goodnn
Good and efficient.
— Anonymous
Verified review (1559488)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Treetops Dental Surgery
Thank you so much for your recent review. The team are thrilled you are happy with our efficient service. Kind Regards Liz - Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
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Review from Google
This person left a star rating but no comment.
— Sally Beach
T51944
Review left 4 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you so much for our 5 Star review. Take Care Louise & The Treetops Team
Review from Google
I cannot recommend Treetops more highly, having been a patient for more years than I care to mention. I was able to visit for both emergency and scheduled treatment throughout the many lockdowns and feel privileged to have been able to do so. The care and attention paid to patients is second to none. Thank You to all at Treetops from a very grateful and satisfied patient.
— Victoria Southan
T51890
Review left 4 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
We can not thank you enough for your amazing review. Thank you so much for your loyalty and we look forward to caring for you for many years to come. As you can imagine the team are thrilled to read your kind words - THANKYOU. Louise & The Treetops Team
Excellent service
On my visit I felt very safe. Very friendly team who put me at ease. Very pleased with my treatment.
— Kathleen J
Verified review (1558638)
Review left 4 years ago
This review was collected via online systems.
Reply from Treetops Dental Surgery
That is wonderful news! Thank you so much for your feedback, the team will be pleased . Kind Regards - Liz Admin
Overall, how was your experience of this practice?
Very good
How happy are you with the care and respect you received from the Treetops Team?
How happy are you with the safety measures implemented at Treetops?
How happy are you with the treatment you received from the Treetops Team?
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