Slightly concerned that our medical histories were not updated.
The clinician was trying to be friendly and adopted a bit of banter with my son but when they had opposing views his rely was " Don't forget I have a big needle " ..... not exactly how you can I still trust and confidence especially with someone who has Aspergers.
Then when taking an X-ray I asked if my son could sit up , to be told that it was easier lying down , maybe the case for the clinician but not always for the patient, not easy to ascertain angles and not the most comfortable position for the patient.
When it was my turn for my exam I asked if I needed a scale to which he agreed, I was very concerned that he didn't wear PPE except for gloves , and the nurse only had a face mask on and no protective goggles and I failed to see hands being washed in between our exams. ( AMEG/GAEM)
As you can tell I am a dental professional with teaching experience , CBT , Radiography and special care qualifications.
Don't want to appear like I'm complaining or telling a clinician how to do their job yet if this can be done in front of a know dental professional it causes concerns for what happens at other times.
— Kerry W
Verified review (1476281)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Treetops Dental Surgery
Thank you so much for sharing your feedback with us. We are saddened to read your concerns and would like to assure you we will follow this up as a matter of urgency. Should you wish to speak directly with our practice manager please contact her on; [email protected]. Kind regards The Treetops Team
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Friendly, welcoming, understanding
All receptionist, are friendly, welcoming, putting you at ease straight away. As a very nervous client, Polly and the dental nurses put me at ease, thanks to their understanding, and letting me know exactly what I would experience, I'm no longer terrified of going to the dentist. Thank you.
— Caroline F
Verified review (1481211)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Treetops go above and beyond
Dr Glover was fantastic, all the staff at Treetops go above and beyond to ensure you have a pleasant experience. Thank you.
— Penny V
Verified review (1481357)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Attentive and approachable
Reception staff and our dentist were fantastic. Dr Shah, is very attentive and approachable. My whole family always have a positive experience when visiting him for an appointment.
— Gavina R
Verified review (1484233)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Great surgery
Lovely welcome, nice chat with staff and the dentist. Short wait to be seen. Good advice from dentist. Great surgery.
— Matthew H
Verified review (1480043)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Friendly, efficient
I found the staff to be very friendly and the dentist was very efficient and explained the treatment and costs to me.
— Dawn G
Verified review (1476348)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Excellent service as usual
Excellent service as usual, very friendly staff as always, dentist excellent as usual just a very nice friendly dentist to go to. I would have no problem recommending the Treetops dental service to anyone at all.
— Tim B
Verified review (1476277)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Review from Google
This person left a star rating but no comment.
— Les Jones
T56238
Review left 6 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you Mr Jones, we appreciate the 5 stars. Kind Regards, reception team.
Review from Google
This person left a star rating but no comment.
— David Ingleby
T56239
Review left 6 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you Mr Ingleby for the 5 stars, much appreciated. Best wishes Polly.
Highly recommend
Our Dentist is Polly.
She is very professional and efficient.
We have total confidence in her which puts us at ease.
We would highly recommend her.
— Nicholas E
Verified review (1484394)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Fantastic service!
I couldn't believe I got fitted in so quickly when I had a problem. Fantastic service!
— Susan T
Verified review (1483979)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Always efficient and on time
You never have to wait long to be seen and they're always efficient and on time.
— Anonymous
Verified review (1483982)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Friendly and helpful
Friendly and helpful staff. Really nice looking practice, very clean.
— Derren H
Verified review (1484159)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Just the best
Understanding is number one and they do, I've been coming here for 49 years, just the best. Thank you
— Paul F
Verified review (1484511)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Review from Google
Have been going to Mr Richard Glover for too many years to remember. Truly the BEST DENTIST EVER. This dental practice provides a professional service on a consistent basis. Never in 40 years had a bad experience at this practice. The reception team are great; always a smile to greet you. Both Linda and Kerry have been part of the practice for many many years. The Hygienists are equally as professional and provide service with a friendly smile. I would never go to another dental practice.
— Malcolm Holland
T56240
Review left 6 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Hi Malcolm,
We really appreciate you taking the time to write us such a lovely review. We will pass on your kind words to Mr Glover, he will be pleased to read this (and so will Linda & Kerry). As a practice, it is always our pleasure to see you.
Kind Regards
Naomi
Always helpful and friendly
Always helpful and friendly. Makes it a pleasure to attend my appointments.
— Susan M
Verified review (1481583)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Always a good experience
Efficient and friendly staff, clean and tidy environment, always a good experience. 5 stars.
— Debra F
Verified review (1481233)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Review from Google
Best dentist I have ever been to, friendly helpful receptionists to excellent dentists and nurses and a full time hygienist. This is a dentist for life! Dr Bhamber is a great dentist and really cares about his patients, I can highly recommend him.
— Lynn Butcher
T56241
Review left 6 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you so much for your wonderful review. Amandeep and the team really do love what they do and reading your review has made them smile even more. Kind regards Louise & The Treetosp Team
Review from Google
Just wanted to thank the treetops team for making me feel so welcome on my first visit to the surgery..so friendly & professional. Very impressed with their new scanner too, amazing to see your teeth on screen! Highly recommended
— Graham Foley
T56242
Review left 6 years ago
This review complies with Google's policies.
Reply from Treetops Dental Surgery
Thank you so much for such a wonderful review, the team will be thrilled to read this! Kind regards Louise & The Treetops Team
Review from Facebook
First visit today and was put at ease immediately from the lovely welcome at reception right through to Dr Raj Shah and his nurse. Very informative and a great guy to. Sorry for overheating on the chair I get nervous around dentists ?. Thanks for making a new patient feel at ease would highly recommend ??
— Trev Foster
T40037
Review left 6 years ago
This review complies with Facebook's policies.