Verified review (1279241)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Excellent treatment and service
Excellent treatment and service as always.
— Christine B
Verified review (1279272)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Dental Treatment
Feel very annoyed I paid £80 for filling which dropped out, she put another one in, when that fell out, she put another one in, that fell out, when that one fell out she said that should be £40 but I won't charge you as your having half Crown £400, but that mite fall out, bring back Roger.
— Susan T
Verified review (1277994)
Review left 7 years ago
This review was collected via SMS feedback service.
Reply from Treetops Dental Surgery
Thank you for taking the time to tell us about your experience at Treetops Dental Surgery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Treetops, we strive to provide a superior service experience for every patient; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
One of our reception team will be in contact directly to discuss your treatment. Sincerely, Naomi Young
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Treetops Dental Surgery
Always friendly and professional. Richard Glover has my total trust.
— Susan D
Verified review (1279240)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Thorough and friendly service
Thorough and friendly service from both dentist and hygienist.
— Jennifer F
Verified review (1279308)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Excellent service
Excellent service, friendly staff.
— Ian E
Verified review (1279238)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Superb service
I have always had the most superb service from the practice and have been a patient for many years.
— Elizabeth B
Verified review (1279321)
Review left 7 years ago
This review was collected via SMS feedback service.
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Everything is clearly explained
Always dealt with in a friendly and efficient manner. Everything is clearly explained.
— Leslie W
Verified review (1279236)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Dental Treatment
Dentist was thorough, friendly and put me at easy.
— Dawn H
Verified review (1279772)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
Very pleased with the treatment
I asked for an emergency appointment, as part of my tooth had broken off. I was not experiencing any pain, so I was happy to get an appointment the same week. My appointment took place on time, so I hardly had to wait, and my dentist, Dr Reece, dealt with the problem very quickly, smoothing down the jagged edges and assuring me that no further action was needed at that point.
Overall, I was very pleased with the treatment received and am generally very happy with the service provided by Treetops.
— Michael B
Verified review (1279532)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Reception staff were lovely
Reception staff were lovely as was the dentist and dental nurse were all lovely to myself and my curious 4 years old son.
— Charlotte J
Verified review (1279274)
Review left 7 years ago
This review was collected via SMS feedback service.
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Lovely atmosphere
Lovely atmosphere, lovely, polite and friendly staff and of course Mr Glover is tops.
— Joan B
Verified review (1279228)
Review left 7 years ago
This review was collected via SMS feedback service.
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Excellent
Reception staff very helpful, Mr Glover and his assistant both excellent.
— Michael T
Verified review (1279276)
Review left 7 years ago
This review was collected via SMS feedback service.
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Mr Glover is wonderful
Tom the hygenist was excellent and gave good treatment and advice on cleaning. Mr Glover is wonderful. Been so helpful especially over the last 2 yrs since l had thyroid cancer. Thank you.
— Margaret M
Verified review (1279244)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
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Dental Treatment
Friendly and calming.
— Anonymous
Verified review (1279227)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
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Dental Treatment Excellent
For around 50 years I have received superb treatment from Dr Glover. His nurse and the reception team have always been most helpful and kind.
— Robert F
Verified review (1279341)
Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Always pleasant
Always pleasant and helpful.
— Diane M
Verified review (1279281)
Review left 7 years ago
This review was collected via SMS feedback service.
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Caring and considerate
Kerry the receptionist is a credit to Treetops. Always professional but caring and considerate. The rest of your team an excellent representation of a good practice. Thank you
— Susan P
Verified review (1279273)
Review left 7 years ago
This review was collected via SMS feedback service.
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Dental appointment
I saw the new lady dentist, she was very thorough and explained what had to be done. I do find it a bit difficult sometimes when you are used to a certain dentist so I was a bit apprehensive.
— Carol H
Verified review (1279253)
Review left 7 years ago
This review was collected via SMS feedback service.
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Always well looked after
Always well looked after by all the staff and Mr Glover is exceptional.
— Anonymous
Verified review (1279224)
Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Treetops Dental Surgery overall?
Please reply with a number between 1 and 5.
