Verified review (1213715)
Review left 8 years ago
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private
Changes to appointments
The service is very good, The only complaint is changes to appointment times meaning we attend once for hygienist and again for check up.
— Anonymous
Verified review (1211448)
Review left 8 years ago
This review was collected via online systems.
Reply from Treetops Dental Surgery
Thank you for your taking the time to leave us a review. Your feedback is valued and appreciated and helps us continually improve our patient journey which is really important to us. We really apologise on this occasion, your hygienist appointment and examination were not arranged together and the inconvenience this was for you. We strive to book as many as we can together and hope we can improve this at your next visit to the surgery. Many Thanks for your feedback - it will be shared during our next team meeting.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
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Patient
Was this treatment paid for privately?
private
Waiting time very prompt
Very pleased with dentist and hygienist very professional and caring. Waiting time very prompt. I would recommend Treetops Dental Surgery to friends and family.
— Anonymous
Verified review (1211776)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
21/07/2017
Which best describes you?
Patient
Was this treatment paid for privately?
private
Hygiene appointment
Excellent standard of facilities and services.
— Anonymous
Verified review (1211716)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Excellent care and attention
Excellent care and attention.
— Anonymous
Verified review (1211858)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/17
Which best describes you?
Patient
Was this treatment paid for privately?
private
Appointment At Treetops Dental
Friendly, professional reception staff greet you on your arrival. Mr Roberts is a great dentist who always put you at ease and explains the treatment needed. The hygienist gives excellent advice on how to maintain health teeth and gums.
— Anonymous
Verified review (1211809)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
21/08/2017
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Patient
Was this treatment paid for privately?
private
Hyginene appointment
Very satisfied. Efficient service and friendly receptionists.
— David H
Verified review (1211758)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Hyginene appointment
Very professional and excellent care provided.
— Sally P
Verified review (1211710)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Dental appointment
Excellent staff and great dentist.
— Anonymous
Verified review (1211588)
Review left 9 years ago
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private
Excellent service
I have been attending Treetops for over 30 years and have always had excellent service.
— Anonymous
Verified review (1211589)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Dental appointment
Very good
— S B
Verified review (1211558)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Excellent care
Excellent care and service.
— R T
Verified review (1211568)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Excellent caring dentists
Excellent caring dentists. Lovely clean modern surgery. Very pleasant and helpful receptionists face to face and on telephone.
— Anonymous
Verified review (1211536)
Review left 9 years ago
This review was collected via SMS feedback service.
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private
Appointment At Treetops Dental
As always I was greeted by the lovely reception staff who had very helpfully changed my appointment for me. I was able to buy some dental brush heads, not available in the shops, at an economical price. Treatment and helpful advice from Mr Roberts was given in his usual friendly and professional manner. It's a great relief to know that I can confidently trust this practice to care for my teeth. I have already recommended them to many friends and family.
— Anonymous
Verified review (1211473)
Review left 9 years ago
This review was collected via online systems.
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How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
Which best describes you?
Patient
Was this treatment paid for privately?
private
Excellent service
Excellent service, as always.
— Anonymous
Verified review (1211187)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
Which best describes you?
Patient
Was this treatment paid for privately?
private
Treetops Dental
Appointment with John Roberts, 5 min wait, so all fine, prompt, efficient attention at all times, always considering patients needs, made me comfortable and at ease that I nearly fell asleep (had PT session just before I came, was shattered) booked more appointments for me as root canal may prove difficult, so had these appointments made 'just in case' on Denplan so all in all as enjoyable a dental appointment could be! Thank you John.
— JS
Verified review (1211182)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
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When does your feedback relate to (MM/YYYY)?
08/ 2017
Which best describes you?
Patient
Was this treatment paid for privately?
private
Appointment at Treetops
I can't thank Dr Glover enough for the care he shows me when I have seen him, he is such a lovely person as he knows I am really nervous and the Hygienist that I see always puts me at ease.
— Linda F
Verified review (1211112)
Review left 9 years ago
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private
Best dentist I have used by far
Very friendly practice, always greeting you with a smile, the appointment reminders are excellent. Staff are excellent. Best dentist I have used by far, wished I joined earlier - keep up the hard work.
— H S
Verified review (1211028)
Review left 9 years ago
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First rate dental surgeon
Saw Mr Glover, first rate dental surgeon.
— Frank S
Verified review (1211015)
Review left 9 years ago
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private
Dental Appointment
The dentist, dental nurse, hygienist and reception staff at Treetops are always polite, friendly and efficient. It is a very nice surgery.
— Anonymous
Verified review (1210922)
Review left 9 years ago
This review was collected via online systems.
How likely are you to recommend this Dentist to friends/family if they needed similar care or treatment?
How satisfied are you with the time you had to wait for an appointment?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information given by the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
When does your feedback relate to (MM/YYYY)?
08/2017
