Fantastic experience with teeth cleaning! Friendly and supportive practice.
— Anonymous
Verified review (2087323)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you for sharing your experience!
We're delighted to hear that you enjoyed your teeth cleaning and felt supported by our friendly team.
Providing a comfortable and positive visit is always our goal.
I will pass on your comments to Prab, who is one of our fabulous Hygienists.
We look forward to seeing you at your next appointment.
Tyna and the St. Annes House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Fitted in the same day
Was fitted in the same day I phoned for a toothache. As always staff are lovely and friendly and very professional.
— Jackie J
Verified review (2087038)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you so much for your amazing feedback Jackie.
We're thrilled to hear that you found our staff both friendly and professional.
I will ensure to pass on your comments at the next Staff Team Meeting.
We work extremely hard to ensure every visit is a positive experience, and it means a lot to know we met that mark for you.
We look forward to welcoming you back soon!
Tyna and the St. Anne's House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly, professional
As always friendly and highly professional dental treatment an a warm reception.
— Anonymous
Verified review (2085908)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you so much for your review , it means so much to the entire team.
At the next Staff Team Meeting I will ensure to pass on your positive feedback.
Once again, thank you and we look forward to seeing you again soon.
Tyna and the St. Anne's House Team
Overall, how was your experience of St Anne's House Cookham's Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Staff
Excellent service
Excellent service, caring hygienist, comfort of patient uppermost priority.
— Michael L
Verified review (2083649)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you so much Michael for your wonderful review!
We're absolutely delighted to hear that Prab provided you with excellent service and prioritised your comfort throughout the visit.
Our team is dedicated to providing the best care possible and it is so good to know that Prab made your experience so positive.
We truly appreciate your feedback, and I will pass it on to Prab.
We look forward to seeing you soon.
Tyna and the St. Annes House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I believe Tina from reception is doing a fabulous job, I would be coming to this practice from now on!
— George S
T211778
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Hi George
Thank you for your valuable feedback!
I am so pleased to hear I made a positive impression in the Reception area.
The entire team and I look forward to seeing you again soon!
Tyna and the St. Anne's Team
Incredible care
I have had hygienist treatment on several occasions, and the care and understanding was incredible. I am very impressed.
— Susan G
Verified review (2081502)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you so much for your kind words!
We're thrilled to hear that Prab, one of our brilliant Hygienist's provided you with such thoughtful care and understanding during your recent visit.
The entire team strive to ensure our patients feel comfortable and well cared for, and it is wonderful to know this was your experience.
Your feedback truly means a lot, and I will let Prab know.
We look forward to seeing you again soon,
Tyna and the St. Anne's House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
St Anne's House Cookham's Dental Practice
Friendly practice.
— Anonymous
Verified review (2078736)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you for your feedback!
We sincerely apologise if it seemed that way during your visit, and we truly appreciate your patience.
We are continuously working to ensure we provide the best service, and your input helps us improve.
We look forward to seeing you again soon!
Tyna and the St. Anne's House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Efficient, friendly
As always, efficient, friendly and caring.
— Anonymous
Verified review (2077625)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Good morning, thank you so much for your amazing feedback, it means so much to the team, as we strive to achieve excellence in everything we do.
I will of course pass on your comments at the next team meeting.
Please contact me if there is anything I can help you with.
We look forward to seeing you again soon!
Tyna and the St. Anne's House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Very helpful receptionists. Great Dentist.
— Joao Martins
T208500
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Thank you for your positive feedback about our helpful Receptionists and the brilliant Dr Ash Paul the Principal Dentist Joao.
We're thrilled to hear that you had such a positive experience, and we truly appreciate your kind words.
I will pass on your comments to the Reception Team and Dr Ash Paul.
We look forward to seeing you again soon and we shall continue to provide you with the best care from all of our amazing team.
Tyna and St. Anne's House Team
Review from Google
I was very impressed with all the receptionists very charming and very helpful .Alex is very good hygienist always thorough and careful
— robert erskine
T208241
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Thank you so much for your lovely feedback about our Receptionists and Alex one of our Hygienist's Robert.
We're delighted to hear you had a positive experience, and your kind words mean so much to the team.
I will pass on your comments to the Reception Team and Alex.
We look forward to welcoming you again soon!
Tyna and the Team at St. Anne's House
Hygienist
Appointment with Diane the hygienist went like clockwork. She was on time and finished on time and seemed very thorough.
— John B
Verified review (2073332)
Review left 1 year ago
This review was collected via email feedback service.
Reply from St Anne's House Cookham's Dental Practice
Thank you for your kind review John!
We're so glad that your appointment with Diane (one of our longest serving members of the team) went smoothly, she is a stickler for timing and loves o be thorough!
We look forward to continuing to provide you with the best care, from our brilliant team of Dentist's and Hygienist's.
I will make sure to pass on your feedback to Diane personally .
Tyna and the St. Anne's House Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Always a friendly welcoming and professional team
— Tracy Price-Anderson
T206973
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Dear Tracy,
It’s always a pleasure to look after you and your generous review makes all the difference. As always, we will share this with the team at our next meeting (later this week), which they will very much appreciate.
They go to such lengths to give our patients the best experience and it’s through feedback that we have continued to raise the bar and improve what we do. Hopefully each time you come back, you notice some small changes and improvements.
The St. Anne’s House Team
Review from Google
Love this dental surgery. I saw Diane for a clean today. Brilliant as always. Very informative and helpful. I've also seen Rachel for 2 fillings (one large). Both times Rachel was kind, informative and very professional. The dental nurses and receptionists are lovely. It's a pleasant experience. I'm the biggest chicken when it comes to the dentist. This practise has given me the confidence to not be scared.
— Lynn Barnes
T206469
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Dear Lynn
Thank you so much for your wonderful review.
We're thrilled that you had such a positive experience with Rachel (assisted by our fabulous team).
We know how daunting dental treatment can be, so it's great to know that we were able to ease your fears and help build your confidence a little more.
Our team always strives to make every visit as comfortable as possible, and we're so glad it has made the difference for you.
We look forward to welcoming you again soon, don't be a stranger!
Tyna and St. Anne's House Team
Review from Google
The usual fruendly welcome fir my check-up with the hygienist, and all went as planned. A great service in a convenient location.
— Bill B
T205664
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Thank you for your wonderful review! We're so glad we could resolve your issue promptly and provide you with a quick appointment. Our team at St. Anne’s House always strives to deliver efficient and quality care. Your kind words mean a lot to us, and we’re delighted you had a positive experience. We look forward to welcoming you back in the future!
St Anne's House Cookham's Dental Practice
All very good and professional as usual.
— Thomas C
Verified review (2062775)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Always a friendly welcome and experienced and painless dental care and advice from Ash
— Joy Redman
T204071
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
We’re delighted to hear you always feel welcomed and receive experienced, painless care and advice from Ash. Providing a positive and comfortable experience for our patients is what we strive for. We’ll be sure to share your lovely feedback with Ash, and we look forward to seeing you again soon!
Dentist is very friendly
Very friendly staff all round. Appointments mainly on time and if there is a delay you are kept informed. Dentist is very friendly and always lets you know what he is doing during treatments and takes time to listen to you.
— Anonymous
Verified review (2060746)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
St Anne's House Cookham's Dental Practice
On time, lovely greetings. Quick, efficient appointment.
— Anonymous
Verified review (2060327)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Was this treatment paid for privately, or on the NHS?
Private
Quality of dental care very good
Practice is very professional and quality of dental care very good. Alex is always excellent and very friendly when I visit. Only criticism is the increase in costs over the recent years.
— Michael R
Verified review (2059295)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of St Anne's House Cookham's Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Yvonne Lawrie
T201316
Review left 1 year ago
This review complies with Google's policies.
Reply from St Anne's House Cookham's Dental Practice
Thank you for your kind review! We’re thrilled to hear you always feel welcome and well cared for by our dental team!
