Verified review (2346782)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Very polite, considerate
I am very happy with the quality and relevance of the treatment that I have received. The dentist and assistant were very polite, considerate and patient with me.
— Anonymous
Verified review (2346750)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
If you answered Yes, please could you provide some more information?
I have previously discussed the plan options and their relevance to me.
Informative and relaxed
Had a molar extraction, not something to look forward to but dentist Jane Foster was excellent. Informative and relaxed manner. Making the procedure very bearable. Thank you.
— Stephen H
Verified review (2346472)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Nice welcome from reception. Absolutely brilliant dental surgery. Dentists and assistants are warm, friendly and compassionate.
— Karen Fanti
T404987
Review left 5 months ago
This review complies with Google's policies.
Great all round service
Both the Dentist (Jennifer) and Hygienist (Vidya) made me feel at ease whilst conducting the check and clean. Great all round service
— Russell M
Verified review (2345844)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Gentle and patient
Jenny is gentle and patient and makes me feel I’m in safe hands.
— Theresa C
Verified review (2345292)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Great
Jane was great with me, she knows I am nervous and always puts me at ease, appointment was quick and trouble free
— Anonymous
Verified review (2345202)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Amazing dentists
As always Jenny and Simon are amazing dentists, they managed to get me in and my tooth repaired within 24hours. Great experience, could not recommend them enough.
— Helen B
Verified review (2344334)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Review from Google
Excellent, friendly, informative and caring dentist
— Andy Guttercat
T404989
Review left 5 months ago
This review complies with Google's policies.
My experience
I felt especially looked after and was happy with the advice given.
— Anonymous
Verified review (2343019)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Makes you feel relaxed
Can’t fault the Park Road Dental practice, receptionist is wonderful and knows your name straight away Jane, my dentist, is fab. I never feel uncomfortable, she makes you feel relaxed, very friendly and the dental nurses are always very good. I’m really pleased with my dental care
— Ellen B
Verified review (2342635)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Excellent treatment
As always, excellent treatment from Jeni.
— Anonymous
Verified review (2341563)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
My experience
Hygiene Appointment
— Anonymous
Verified review (2341071)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Excellent service and care
Thank you for emergency treatment today. Excellent service and care, much appreciated.
— Anonymous
Verified review (2340716)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
My experience
I find my dentist rather condescending and lacking in basic social skils.
Dissapointing but service otherwise ok and professional.
— Anonymous
Verified review (2340613)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Neither good nor poor
My experience
We waited approximately 15 minutes for my daughter’s NHS dental check-up appointment. The dentist briefly examined her teeth and stated that they appeared to be in good condition; however, the appointment itself lasted no more than three minutes, which felt insufficient for a routine check-up.
I asked whether my daughter’s teeth could be cleaned, as I understand that during a routine check-up, if no treatment is required, appropriate preventive care and oral hygiene support should be considered. I was informed that a clean was not necessary. This has been our experience not only at this visit, but also at my daughter’s previous check-up.
While I understand that NHS guidance does not specify an exact appointment length, it does set expectations around providing a proper examination, preventive advice, and appropriate care. Appointments of such short duration raise concerns about whether these expectations are being met.
I find it difficult to understand the value of attending regular check-ups and the use of NHS funding when the service provided appears so limited. This experience feels unfair and has left me concerned about the quality and consistency of care being delivered.
— Anonymous
Verified review (2340267)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very poor
Treated with great care
I’m always treated with great care and patience.
— Elizabeth Y
Verified review (2339643)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Excellent service
Excellent service, I was seen the day after our phone call
— Kim B
Verified review (2339496)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Very professional
Always there for you, very professional
— Anonymous
Verified review (2339153)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Park Road Dental Care?
Review from Google
This person left a star rating but no comment.
— RL G
T404990
Review left 6 months ago
This review complies with Google's policies.