We had a really positive experience. It was lovely to see the new premises. Very family friendly and thorough advice for teeth development going forwards
— Isabelle H
Verified review (1543593)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Recent experience
I found the recent visit to be quite a stressful affair.
Please be aware that patients might not have spoken in person to anyone for a few days. How do you think the conversations that took place might play on someone's mental health if this was the case?
Note that this week is #MentalHealthAwarenessWeek.
— Anonymous
Verified review (1543532)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
First class
First class service and care.
— Jack C
Verified review (1543321)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Megan Dinsdale
T46598
Review left 5 years ago
This review complies with Google's policies.
Fully Covid safe
Visited the practice for a check up and to see the hygienist. Fully Covid safe. Receptionist friendly and helpful. Mr Heum came to the waiting area for me and gave me a check up before seeing the hygienist.
Unfortunately I cannot remember her name but she was absolutely great. Never had a bad experience at Church View and certainly do not dread going to the dentist.
— Anonymous
Verified review (1543111)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Church View Dental Care
I rang for a unscheduled appointment due to a broken tooth. I was seen within seven days even though I was not in pain.
— Paul B
Verified review (1543086)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
6-Monthly Dental Inspection and Dental Hygenist
Today, Wednesday 12th May 2021 was my first visit to the new Church View Dental Surgery Practice on Church Lane to have my 6-monthly Dental Inspection with Dr Marcus Green, and a visit to the Dental Hygienist, Lisa. I very much like the layout and corporate decoration.
The standard of the Dental Treatment was, as usual, excellent.
— Stephen A
Verified review (1543065)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Exceptionally well organised
Exceptionally well organised in terms of staff and patient safety.
As always, a very good experience, from being greeted on arrival, whilst in the treatment room and during check out. Cannot fault the friendly and professional team. I walked out with a smile!
— Kairen B
Verified review (1543043)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I saw the dentist and hygienist this time and they were both helpful, informative and very efficient. I am always grateful to them for understanding my needs and adapting the way they usually work to accommodate me.
— Christine Thompson
T46567
Review left 5 years ago
This review complies with Google's policies.
Really professional and friendly
The Dentist and staff are really professional and friendly.
— Douglas O
Verified review (1542994)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Seen on time
Was seen on time and was not left waiting.
— Anonymous
Verified review (1542933)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Anneka O'Brien
T46522
Review left 5 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— louise roberts
T46472
Review left 5 years ago
This review complies with Google's policies.
Church View Dental Care
Great experience.
— Stuart A
Verified review (1542726)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This was my first appointment at church view dental care and l found the whole experience first class and at ease throughout my treatment .
— Peter Bottomley
T46473
Review left 5 years ago
This review complies with Google's policies.
I always feel at ease
As a nervous patient I always feel at ease, with both the hygienist and my trusty Dentist Mr Heum.
— Janet H
Verified review (1542643)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Recent experience
Excellent, professional and friendly, as always.
— Anonymous
Verified review (1542577)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Next of kin
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— A Google User
T46434
Review left 5 years ago
This review complies with Google's policies.
Recent appointment
Appointment was for 11:20 but waited 15 minutes before being called in, not such an issue but you ask patients to turn up on time of appointment only so not to crowd the waiting areas, we adhere to this, only to wait, creating a problem with social distancing.
— Kevin F
Verified review (1542445)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Recent appointment for a check-up.
Straight forward and competently handled.
— Anonymous
Verified review (1542426)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private