Working Feedback

Dove Dental

33-35 Normanton Road, Derby, Derbyshire, DE1 2GJ

Excellent rating from 1440 reviews

5 out of 5 stars

+ 421 reviews from Google 1861 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Julie Hartle

T233616 Review left 2 years ago
This review complies with Google's policies.

Friendly service

5 out of 5 stars
workingfeedback logo
Friendly service.

— Colin B

Verified review (1755475) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are so pleased you were happy with our service.

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

A first-class job

5 out of 5 stars
workingfeedback logo
Very pleasant efficient staff, the hygienist did a first class job cleaning my teeth.

— Anonymous

Verified review (1754561) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are very pleased you were happy with our service, and this is the level of care we strive for.

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Efficient and friendly

5 out of 5 stars
workingfeedback logo
Efficient and friendly reception staff. Dentist gave good explanation of follow up treatment needed.

— Jane D

Verified review (1753494) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are very happy to hear you were and happy with our service


See you soon
The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Put me at ease as usual

5 out of 5 stars
workingfeedback logo
Dentist put me at ease as usual. She was excellent. My only concern is I usually have 6-monthly checks and I can't get in for a year. Very disappointing.

— Joanne Y

Verified review (1753378) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

Hello

Due to limited capacity at the moment in practice, out wait time is slightly longer than expected, we are sorry for this and we are currently working on it to try bring these wait times down.

In due course we will be contacting patients directly if we can bring appointments forward.

From
The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Dove Dental

2 out of 5 stars
workingfeedback logo
I've had an appointment with the hygienist today. After the treatment, my teeth are still stained! Paid for nothing £79!

— Inga L

Verified review (1753087) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

Hello,

we are ever so sorry you feel this way, we will call you to discuss this further

Many thanks
The Dove Dental Team
Overall, how was your experience of our service? Poor

Pleasant and helpful

5 out of 5 stars
workingfeedback logo
Pleasant and helpful staff.

— Anonymous

Verified review (1752754) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

All the staff are so lovely

5 out of 5 stars
workingfeedback logo
Emma the receptionist is lovely, always goes above and beyond. All the staff are so lovely. Susan the dentist is amazing and the dental nurses are as well.

— Marina O

Verified review (1752182) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service, and appreciate the amazing feedback!

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Helpful and friendly service

5 out of 5 stars
workingfeedback logo
Very helpful and friendly service.

— Anonymous

Verified review (1751482) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Dove Dental

3 out of 5 stars
workingfeedback logo
The dentist was excellent. I needed to go back for 3 fillings which was £70 which I thought was reasonable however, I was asked to pay £70 today even though I couldn’t get an appointment until October. I said to the receptionist that I’ll pay a week before my appointment but I was told I couldn’t do that so I cancelled my appointment.

— Anonymous

Verified review (1750814) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

Hello

Under the NHS guidelines, we do require a deposit for any treatment to be booked into the diary which is practice policy that we have always followed

We are sorry you felt this way

The Dove Dental Team
Overall, how was your experience of our service? Neither good nor poor

Dove Dental

4 out of 5 stars
workingfeedback logo
Good service.

— Anonymous

Verified review (1749916) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Good

Explained procedures clearly

5 out of 5 stars
workingfeedback logo
Sensitive staff, who explained procedures clearly.

— Ann B

Verified review (1749556) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
workingfeedback logo
Good experience, I'm worried about attending dentists, but they made me feel at ease.

— Regina W

Verified review (1748408) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service and strive to make all our patients feel at ease when in our care.

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Wonderful

5 out of 5 stars
workingfeedback logo
Wonderful.

— Anonymous

Verified review (1748167) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Explained every detail

5 out of 5 stars
workingfeedback logo
Abigail explained every detail as she carried out my filling, measure and clean.

— Sean M

Verified review (1747788) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

One of the best dentists I have had

5 out of 5 stars
workingfeedback logo
My Dentist, Binnish was friendly yet professional, she took the time to discuss my treatment, helped me to relax as I can get rather anxious when seeing the dentist, she talked me through any concerns I had and she regularly stopped to check if I was ok during the treatment. One of the best dentists I have had at Dove Dental. I hope she's staying with Dove for the foreseeable future!

— Anonymous

Verified review (1747786) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service and thankyou for the amazing feedback

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Friendly and caring

5 out of 5 stars
workingfeedback logo
Friendly and caring to a nervous patient.

— Debbie A

Verified review (1747568) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service and we will continue to keep this standard up!

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Dove Dental

5 out of 5 stars
workingfeedback logo
Susan the dentist was thorough and gave us some really comprehensive advice on flossing and general dental care. The only downside is the fact that there are no permanent regular full time dentists at hand and waiting for treatment can be exceptionally long.

— Susan S

Verified review (1747518) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service, and we are working on this to try and get our wait times down

thank you for the patience

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Brilliant as usual

5 out of 5 stars
workingfeedback logo
Brilliant as usual no complaints and in all the years I have been here there's never been a problem. Thank you.

— Mark W

Verified review (1747321) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service and we hope this continues in the many more years to come

The Dove Dental Care Team
Overall, how was your experience of our service? Very good

Professionalism

5 out of 5 stars
workingfeedback logo
Professionalism.

— Anonymous

Verified review (1747283) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Dove Dental

We are pleased that you are happy with our service

The Dove Dental Care Team
Overall, how was your experience of our service? Very good