Green Tree Dental and Implant Clinic

Review from Google

Excellent service as always.

— Barbara Sumner

T344579 Review left 6 months ago
This review complies with Google's policies.

My experience

Lovely to meet my new Dentist.
I just wish I had received an appointment at any time during the last year as I have paid over £700 for insurance cover by direct debit & received no service in return.

— Susan W

Verified review (2325554) Review left 6 months ago
This review was collected via email feedback service.

Reply from Green Tree Dental and Implant Clinic

Dear Ms Watson,

Thank you for getting in touch, and I’m very sorry to hear about your concerns regarding your appointments over the past year. I completely understand how frustrating this must feel, especially when you have continued to pay for your dental plan throughout this time.

I would like to clarify that we have recently introduced a new booking process in which patients now arrange their own appointments at times convenient to them. This change was made to ensure greater flexibility and to avoid appointments being scheduled without patients’ knowledge. However, I appreciate that this may not have been clearly communicated, and I apologise if this led to you missing out on the routine care you were expecting.

I’m pleased that you were able to be seen after contacting the practice, and we want to make sure this doesn’t happen again.

Thank you again for bringing this to our attention and thank you for booking your forthcoming appointments.

Warm regards,
GreenTree Dental & Implant Team

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent treatment

I had an emergency appointment after a filling dropped out. Was fitted in with John Marks, my usual dentist, the next day and was sorted out brilliantly, with his usual excellent treatment.

— Anonymous

Verified review (2325424) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Pleasant staff and excellent treatment.

— Graham D

Verified review (2324829) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Very Happy with this practice, cannot fault anything. Would highly recommend.

— Rosemarie Ball

T342115 Review left 6 months ago
This review complies with Google's policies.

Very pleased with the outcome

I was very pleased with the outcome of my last visit, John Marks did a good job with the work he did for me and I have no complaints.

— Janet Y

Verified review (2323179) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very kind and professional

The team at Green Tree Dental and Implant clinic were all very kind and professional from the receptionist to the hygienist, Priyesh and then to the dentist Andre. I was very apprehensive as I need a lot of dental work but they have put me at ease and have my best interest at heart. Thank you

— Denise J

Verified review (2322896) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I always feel welcome and valued

Good visit. Reception greeted me warmly as did Juliette.
I always feel welcome and valued.
Juliette listened to my concerns and offered clear and sound advice. Thank you.

— Anonymous

Verified review (2322333) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

Professional team. A new dentist I had not met before which is a little nerve wrecking but he was very good.

— Anonymous

Verified review (2321560) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Another good visit

— David B

Verified review (2321496) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

I was very pleased how my dental appointment went. Nobody is keen going to a dentist. But today it was better than I expected. A very pleasant dental technician. On the 9th Feb I had an appointment with Claire the hygienist and her nurse . I was apprehensive about the appointment, but needant have been I felt very relaxed and was impressed with the service I was given. No need to worry next time, Very impressed ladies.

— Mike Taylor

T341016 Review left 6 months ago
This review complies with Google's policies.

Reply from Green Tree Dental and Implant Clinic

Thank you so much for taking the time to share your feedback. We’re delighted to hear that your appointment went better than expected and that you felt relaxed and well cared for throughout your visit.

Claire, our hygienist, and her nurse will be especially pleased to know they helped put you at ease and made the experience a positive one. We understand that dental visits can feel daunting, so it’s wonderful to hear that the care and service you received made a real difference.

Thank you again for your kind words—we look forward to welcoming you back next time and continuing to provide the same high standard of care.

Review from Google

Prompt, professional and painless, what more could you ask of a dental visit.

— Stephen Holt

T341017 Review left 6 months ago
This review complies with Google's policies.

My experience

Juliette is an excellent dentist.

— Anonymous

Verified review (2319570) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleasant and caring experience

Very professional service. Very pleasant and caring staff

— Kathleen F

Verified review (2319431) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Very satisfied

— Alan G

Verified review (2318321) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Considerate and respectful

Very good service, timely considerate and respectful. Thanks.

— Paul S

Verified review (2318244) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, kind service

Excellent with friendly, kind service, always with a smile.

— Richard S

Verified review (2317268) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Excellent.

— Anonymous

Verified review (2316829) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

Excellent service

— Michelle G

Verified review (2316256) Review left 6 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I cannot fault the practice

Excellent service to replace a detached crown. I cannot fault the whole practice or the standard of dental care - first class

— Anonymous

Verified review (2315896) Review left 7 months ago
This review was collected via email feedback service.

Overall, how was your experience of Green Tree Dental and Implant Clinic?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient